(Ep. 179) Todd Davis: Dive into difficult conversations

IN EPISODE 181: We access more wisdom when we ask better questions. In Episode 181, Jeff Wetzler reveals the art of the ask and provides a five-part plan for raising our results and relationships through more powerful, productive questions. We cover lots of territory: How to frame questions with greater curiosity and candor; how to scan for nonverbal "tells" that provide valuable information; and how to listen with purpose. The more we ask, the more we learn -- and after listening to Jeff, you'll be ready to get the answers you always wanted but never had. ABOUT JEFF WETZLER: Jeff Wetzler is co-CEO of Transcend, a nationally recognized innovation organization, and an expert in learning and human potential.  For over 25 years, he's used his business and leadership experience to support some of the world’s top corporations and facilitate learning experiences for leaders around the world. Jeff is the former Chief Learning Officer at Teach For America and the author of ASK: Tap into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life.

IN EPISODE 180: Stuck in a conflict that seems unsolvable? When we transform destructive fighting into constructive negotiation, all things are possible. In Episode 180, William Ury shares the beliefs and behaviors of "possiblists" - those who find ways to resolve the even the stickiest disagreements. We discuss the power of pausing, how to write your opponent's victory speech, and how the biggest breakthroughs come from the least obvious sources. Whether you're negotiating a high-stakes deal, a fragile relationship, or even your child's bedtime, William's tips will help you put resolution within reach. ABOUT WILLIAM URY: William Ury is one of the world's best-known and most influential experts on negotiation. He's the cofounder of Harvard's Program on Negotiation and the co-author of  Getting to Yes, the all-time bestselling negotiation book in the world, as well the author of Getting Past No: Negotiating in Difficult Situations. His latest book is Possible: How We Survive (and Thrive) in an Age of Conflict.

IN EPISODE 179: Difficult conversations can be easier if we choose to make them that way. In Episode 179, Todd Davis shows how to replace fear and worry with courage and consideration so that we can make progress, not problems. You'll learn three keys to building empathy, how to script these conversations for success, and how to overcome generational differences that sometimes create tension. Leadership is a choice, not a title - and after listening to Todd, you'll be ready to choose a smoother path towards progress. ABOUT TODD DAVIS: Todd Davis is the former Former Chief People Officer at FranklinCovey where he is currently serves as a Senior Consultant, and the content expert behind its course on "Navigating Difficult Conversations." Todd is the author of two best-selling books: Get Better: 15 Proven Practices to Build Effective Relationships at Work and Everyone Deserves a Great Manager.

IN EPISODE 178: Before we look for a better job, we should look for ways to make our job better. In Episode 178, Shana Lebowitz Gaynor provides helpful tips for making work...work for us. She explains why it sometimes pays to stay, how to use our current job for on-the-job training, how to tap our network to gain job clarity, and when it makes sense to move on. ABOUT SHANA LEBOWITZ GAYNOR: Shana Lebowitz Gaynor is a writer, editor, and the author of Don't Call It Quits: Turn the Job You Have into the Job You Love. Previously, Shana spent eight years covering careers, leadership, talent management, and workplace culture for Insider and launched their HR Insider column. She also helped develop a leadership training program for Harvard Business Publishing.

IN EPISODE 177: Every major success unfolds through a series of minor steps. In Episode 177, Dr. Adaira Landry and Dr. Resa Lewiss showcase the microskills that help us achieve personal and professional success. From building your network to navigating conflict, you'll learn how microskills pave the way for big breakthroughs and allow us to move forward, one skill at a time. ABOUT ADAIRA LANDRY & RESA LEWISS: Adaira Landry, MD MEd is an Assistant Professor of Emergency Medicine at the Harvard Medical School and Brigham and Women’s Hospital,  and the co-founder of Writing in Color, a non-profit that teaches the craft of writing. Resa E. Lewiss MD is a Professor of Emergency Medicine at University of Alabama, Birmingham, and the host of The Visible Voices Podcast. Together, Adaira and Resa are co-authors of MicroSkills: Small Actions, Big Impact.

IN EPISODE 176: When life gets hard, the resilient get hardier. In Episode 176, Steven Stein explains why "hardiness" - the mix of resilience and emotional intelligence -helps us overcome adversity and bounce back better than before. Steven explores the three C's of hardiness (challenge, control and commitment), explains how hardiness can be measured and practiced in a variety of jobs and workplace settings, identifies the link between hardiness and other high-EQ traits, and shares some behind-the-scenes insights on why reality TV stars are hardier than their competitors. We can make stress work for us, not against us - and after listening to Steven, you'll be ready to take on life's challenges with greater ease. ABOUT STEVEN STEIN: Dr. Steven Stein is a world-renowned clinical psychologist, international best-selling author  and the founder and Executive Chair of Multi-Health Systems (MHS), a publisher of scientifically validated assessments for over 40 years. Steven is a leading expert on psychological assessment and emotional intelligence, and has worked with the Canadian Forces, the U.S. Air Force, Army, and Navy -- and well as with special units of the Pentagon, the FBI Academy and companies like American Express, Air Canada, and Coca-Cola. Steven has also served as a consultant to numerous reality TV shows like MasterChef, Real Housewives of Toronto and Bachelor in Paradise.

IN EPISODE 175: Resilience needs more than a will - it needs a way. In Episode 175, Dr. Marie-Helene Pelletier shows us how to develop a resilience plan that's built to last. You'll learn how to turn resilience from a sentiment into a strategy with highly practical, low-barrier tips to strengthen your resolve and readiness to act in the face of challenge. Whether you're looking to help yourself or your entire team, you'll find action-oriented ways to become more resilient every day. ABOUT MARIE-HELENE PELLETIER: Dr. Marie-Helene Pelletier. Marie is a psychologist with a systems mind – applying two decades of clinical experience with senior leadership roles in multiple sectors. She's a member of the Global Clinical Practice Network of the World Health Organization, and is past Director on the boards of the Canadian Psychological Association and the International Association of Applied Psychology. Her latest book is The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health. LINKS: Order the Book:  https://theresilienceplan.com/ LinkedIn:  https://www.linkedin.com/in/drmhpelletier/ Instagram:  https://www.instagram.com/drmhpelletier YouTube:  https://www.youtube.com/channel/UC5ryCJz3vUfYZOxegc41DZQ  Website:  https://drmarie-helene.com/

IN EPISODE 174: Resilience allows us to face adversity and bounce back better than before. But it's not something we discover- it's something we develop. In Episode 174, Simon T. Bailey shows us how to cultivate resilience at work by unlocking the power of peer-to-peer support, positive leadership and self-awareness. Resilience is caught, not taught - and after listening to Simon, you'll be ready to model the beliefs and behaviors that help people thrive during challenging times. ABOUT SIMON T. BAILEY: Simon T. Bailey is a keynote speaker, a career coach, and the founder of Simon T. Bailey International, a global training and development agency that has served over 2,000 clients across more than 50 countries over the last three decades. Previously, Simon led sales for the Disney Institute, and his latest book is Resilience@Work: How to coach yourself into a thriving future.

When feedback is scarce, we can either hope or act. By becoming a "feedback magnet," we can attract the insights we need on our own terms and timeline - because waiting for feedback is not an activity. Last in a four-part series of "Things I Wish."

In this special series, I share some wishes of my own. Third in the series: Why "good enough" feedback is enough - and how high-frequency feedback delivers a win for both the giver and receiver.