If workers are in short supply, why do employers continue to use digital gatekeepers that screen out millions of capable individuals? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to share insights from the project’s research collaboration with Accenture on the “hidden worker” problem.
Mais episódios de "HBS Managing the Future of Work"
Hubert Joly on humanizing the profit motive
29:54Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach can boost the bottom line.
Lisa Cook on why inclusion benefits the economy and economics
31:00Economist Lisa Cook discusses her pioneering work on the cost of exclusion—the economic consequences of innovation lost due to racism and sexism. The versatile scholar and policy expert also reflects on her career path and her role in promoting diversity in the field of economics.
Workforce continuity as competitive advantage
27:02Barak Eilam, CEO of customer-service AI vendor NICE, explains how fostering careers and promoting diversity helps attract tech talent.
Bringing hidden workers into focus
38:56If workers are in short supply, why do employers continue to use digital gatekeepers that screen out millions of capable individuals? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to share insights from the project’s research collaboration with Accenture on the “hidden worker” problem.
Slack’s Brian Elliott: Digital-first elevates output and diversity
30:54Slack is a mainstay of remote work. But when Covid-19 hit the company behind the software had to pivot from an in-person orientation to digital-first. VP Brian Elliott, leader of the firm’s Future Forum consortium, explains how remapping work means reimagining the organization.
Guest appearance: Joe Fuller on Enrollment Growth University
20:23Managing the Future of Work project co-chair and podcast co-host, Joe Fuller joins Eric Olsen on Helix Education's Enrollment Growth University. How can colleges address the middle skills gap while readying students for the job market? Work-based learning and better career services are key.
Cultivating an organizational growth mindset
29:57“Tiger” Tyagarajan, CEO of professional services firm Genpact, on post-Covid workforce challenges, how to foster a culture of adaptability, and the imperative and benefits of diversity.
Coursera: From virtual lecture hall to platform for lifelong learning
35:11Coursera Chief Enterprise Officer, Leah Belsky, on how online education is facilitating workforce development, mitigating Covid job losses, promoting diversity, transforming teaching, and enabling lifelong learning. She also discusses the company’s decisive shift to remote work.
How to make hiring more equitable
29:22Harvard sociologist David Pedulla unpacks the hiring process. How do race, gender, and work history influence the gatekeepers? What assumptions guide their decision-making and how can social science help level the playing field?
Veeva’s distributed approach to building institutional knowledge and shared culture
29:54Life sciences cloud software company Veeva's origins as a highly decentralized organization and its early adoption of video conferencing paid off when Covid-19 forced the switch to remote work. The business was able to help speed up the vaccine pipeline. Co-founder and director, HBS alumnus Matt Wallach, talks about the firm’s post-Covid work-from-anywhere strategy, its embrace of the multi-stakeholder public benefit corporation model, and why it foregoes non-compete clauses as it aims to foster employees’ careers.