Founder of NPS | Fred Reichheld

Sean Mike Kelly is a serial entrepreneur, influencer, and host of the Digital Social Hour podcast. At only 27 years old, Sean already is a multimillionaire. He credits his work ethic and scrappiness to his parents. His father ran a book selling business on Amazon and eBay and his mother immigrated from China with twenty dollars to her name. Sean founded the e-commerce brand, Jersey Champs, which quickly hit $100k in sales while he was still in college. When the pandemic hit, Sean began selling PPE, which hit almost $20 million in revenue in just the first year. He then pivoted over to the world of crypto and started the NFT collection Chibi Dinos. Now, Sean hosts the Digital Social Hour podcast, a podcast that features industry experts, entrepreneurs, celebrities, and other personalities. Notable guests include Gary Vaynerchuk,Neil Patel, and Logan Paul. Listen in!   Links: Sean’s Website: https://seankelly.io/ Digital Social Hour: https://www.digitalsocialhour.com/  

Guy Kawasaki is a marketing specialist, author, venture capitalist, and chief tech evangelist of Canva. In 1984, Guy famously worked for Apple doing marketing for the Mac as an “Apple Evangelist.” He has been a Mercedes Benz brand ambassador, a fellow at Haas School of Business, and a fellow at Apple. After leaving Apple in 1997, Guy started his own angel investor matchmaking service called Garage.com. Today, Garage.com has grown into the venture capital firm, Garage Technology Ventures. He also started “Remarkable People,” a podcast with the goal of making you remarkable. Listen in as Guy shares his thoughts, feelings, experiences, and emotions over his historic career!   Links: Guy’s Website: https://guykawasaki.com/ Remarkable People: https://guykawasaki.com/remarkable-people/  

We return to an old episode today with Dr. Jess O’Reilly, a super successful sexologist. Jess became interested in sexual health when she noticed a problem in school systems. Students were all facing issues related to relationships and sex, and no one was giving them the knowledge they needed. That problem sparked her desire to leave teaching and go back to school to get a PhD in human sexuality. Now she has come up with a method to treat your marriage like your business and invest in the future of your relationship.   Links: Jess’s Website: http://www.sexwithdrjess.com/ The New Sex Bible: https://a.co/d/0TuHSK7

Mark and John Cronin are a father-son entrepreneurial duo. They’re the founders of John’s Crazy Socks, a unique sock brand that’s been featured by celebrities and influential figures such as George H.W. Bush, Eva Longoria, and Kristin Bell. They’ve also been featured in numerous media outlets like ABC, the BBC, CBS, Fox News, and PBS. This all started in the fall of 2016, as John was entering his final year of high school. Unhappy with his options after high school as someone with down syndrome, he proposed to Mark that they go into business together. John thought that the best way to find a job was to create one! During that first month of business, they had shipped 452 orders with over $13,000 in revenue all while pledging 5% of their earnings to the Special Olympics. Listen in as Mark and John share their incredible adventure.   Links: John’s Crazy Socks: https://johnscrazysocks.com/ John’s Online Dance Party: https://johnscrazysocks.com/pages/online-dance-party-with-john  

Gary Chapman, PhD is an author and radio talk show host. Dr. Chapman has written 50 books in his lifetime, one of which you may be familiar with. In 1992, Dr. Chapman published the book “The Five Love Languages: How to Express Heartfelt Commitment to Your Mate.” While working as a marriage and family counselor for his church, Dr. Chapman came to the realization that many relationship issues stemmed from a lack of communication. And thus, he devised the concept of The Five Love Languages as a way for couples to understand each other more. Listen in!   Links: The 5 Love Languages: https://5lovelanguages.com/

Kristi Herold is the CEO and founder of JAM Group, a company dedicated to connecting people through play. JAM Sports operates in 11 cities throughout Canada and the US offering a plethora of recreational sports programs. During the pandemic, JAM Events offered a way for companies to keep their remote teams engaged and connected at a time where they needed it most. They offer a variety of virtual and in-person team building and learning experiences designed to foster connection and encourage play. Listen in as Kristi talks about the power of play and the importance of healthy business culture.   Links: JAM Group: https://jamgroupevents.com/ Keep Playing Kids: https://www.keepplayingkids.com/  

Mike Birdsall founded DateBox Club with his wife, Maureen. DateBox Club is an affordable date night subscription service meant to help couples spend quality time together. Mike and Maureen are both Gottman Certified relationship experts and conduct workshops to help couples strengthen their relationships. They have built DateBox Club from the ground up, working out of their home, packing boxes themselves! During the pandemic, they reached heights of up to 5000 boxes delivered each month! DateBox Club has been featured in Living Magazine, USA Today, InStyle, BuzzFeed, ABC The List, and much more. Listen in as Mike shares the adventure of building a business and building relationships.   Links: DateBox Club: https://dateboxclub.com/ Mike’s LinkedIn: https://www.linkedin.com/in/mikebirdsall/  

Fred Reichheld is the creator of the Net Promoter System. NPS practitioners include the likes of Apple, Schwab, American Express, and Intuit. The Net Promoter System (NPS) helps companies become more consumer-centric and helps enrich their customers, which ultimately leads to profitable growth. Fred is a fellow at Bain & Company, a global consultancy “that helps the world’s most ambitious changemakers define the future.” As a Bain Fellow, Fred is the founder of their Loyalty practice, which helps companies achieve results through customer and employee loyalty. With years of experience on his resume, listen in as Fred provides insights on growing your business.   Links: Fred’s LinkedIn: https://www.linkedin.com/in/fredreichheld/ Net Promoter System: https://www.netpromotersystem.com/  

Jenny Feterovich is an award-winning film and television producer, humanitarian, speaker, former DJ, and president of the EO Detroit Chapter. Having immigrated to the United States with nothing but $100 to her name, Jenny has had a massively successful career. She’s a serial entrepreneur and started her first successful business at 19 years old. As a producer, Jenny has numerous titles under her belt. The first documentary she produced, “Girls Gone Vinyl,” which focuses on women in electronic music. As a renowned DJ herself, having performed in massive events around the world, Jenny wanted to shine a spotlight on the underrepresentation of women in the electronic music industry. Listen in as she shares her journey.    Links: Jenny’s LinkedIn: https://www.linkedin.com/in/jenny-feterovich-0b756015 One of Jenny’s TEDx Talks: https://www.youtube.com/watch?v=suRs0SMUX_Q  

Jimmy May joins EO 360 this week to talk about his experience as a Navy SEAL Commander. With 22 years of active service, Jimmy has extensive experience working in high-stakes situations across the globe. He’s had seven deployments to the middle east and has been awarded 3 Bronze Stars and the Purple Heart, among other awards. Having completed undergraduate and post-graduate from Texas A&M and Harvard respectively, Jimmy uses his knowledge and experience to develop and teach curriculums on combat ethics and leadership. He also started Mayday Executive Services, which helps companies develop camaraderie, unit cohesion, and team synergy through intense experiences. Jimmy is also the CEO of Beyond the Brotherhood, a non-profit that focuses on helping Navy SEALS transition to the civilian sector. He’s also the CEO of Sushi Assassin, an in-home sushi catering business. Listen in as Jimmy shares his incredible journey!   Links: Jimmy’s LinkedIn: https://www.linkedin.com/in/jimmy-may Mayday Executive: https://www.maydayexecutive.com/ Beyond the Brotherhood: https://www.beyondthebrotherhood.org/