66. Nasty clients: tears, confusion and moving on

Join our free live Masterclass "Pathway to Profit" and discover 5 graphic design business models that *really* work. 🚀 https://www.designandprosper.co/masterclass   In today’s episode we are talking all about case studies and why they are so powerful for graphic, web and brand designers to use as part of their content strategy. We also run through exactly how to put together your own client case studies.  Case studies are such an important tool in your marketing and content toolkit - they showcase your design expertise, build trust with potential clients, and drive new business & conversions. Even if you are just starting out in business or have never created a case study before, fear not, because the information you are going to learn in this episode starts at the very beginning of the client journey. So this can start with your very next client. 🙌   For transcript click here.   Have a question you'd like us to answer on an upcoming episode? You can submit it here: https://www.designandprosper.co/podcast   Free resources for designers: 👀 https://www. designandprosper.co/free   Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams. https://www.designandprosper.co/theacademy   Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__   With love, Kris & Donna xo

Do you feel pushed for time in your graphic design business? Well in today’s episode we have 10 time saving systems you need to implement in your business to get some of your precious time back.    We cover strategies such as batching tasks, using automation and integration tools like Zapier and Dubsado, developing your inspiration and templates library, implementing a project management system and so much more. 🤗 Have a question you'd like us to answer on an upcoming episode? You can submit it here. Book in a free 20 minute consultation: https://designandprosper.co/bookafreechat Much love,  Kris & Donna xo P.S For transcript click here.  Free resources for designers 👀 https://designandprosper.co/free https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__

In this ’Ask Kris and Donna’ episode we answer a question from Taylor, a graphic design business owner who is curious about whether focusing on a niche and turning away unrelated work is going to be beneficial. View the transcript here. Have a question you'd like us to answer on an upcoming episode? You can submit it here. Free resources for designers: 👀 https://designandprosper.co/free Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support?
We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams. https://www.designandprosper.co/theacademy Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__ With love, Kris & Donna xo  

In this episode we are talking about pricing, in particular - LOW pricing. While it can be tempting to charge lower prices for your design services, (especially when you are just starting out), there can be negative consequences for you, your client and the industry at large. Let’s chat about this! Have a question you'd like us to answer on an upcoming episode? You can submit it here. Much love,  Kris & Donna xo P.S View the transcript here. - - - - -  Free resources for designers 👀 https://designandprosper.co/free - - - - - https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  - - - - - Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__

In this ’Ask Kris & Don’ episode we answer a very relatable question from Claire, who has a client who wants a cheaper design because they have provided a sketch of what they want.  This is a situation that most designers dread, so we chat about ways to handle client requests for budget-friendly designs while maintaining design integrity.   Have a question you'd like us to answer on an upcoming episode? You can submit it here. Much love,  Kris & Donna xo P.S View the transcript here.  - - - - -  Free resources for designers 👀 https://designandprosper.co/free - - - - - https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  - - - - - Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__

In this episode we are talking about how to convince your clients to invest in branding and why it's more important than ever before for businesses to invest in professional, strategic, considered branding, even in an economic downturn.  We chat about some of the silly branding fiasco's that have been going viral and how to leverage these examples to demonstrate the importance of using the services of professional design and branding experts.   Here are the links to some of the branding mishaps we mentioned in this epsiode: Digitally altered royal photo Willy's Chocolate Experience Fiasco Have a question you'd like us to answer on an upcoming episode? You can submit it here. Much love,  Kris & Donna xo   P.S For transcript click here. - - - - -  Free resources for designers 👀 https://designandprosper.co/free - - - - - https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  - - - - - Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__

Ever wonder what might be missing from your design estimates? In this episode, we explore 7 key elements that could be impacting your profit margins. We talk to designers all the time, and a common theme emerges: many valuable services and components of design projects don't get charged for. The beautiful, thoughtful touches you bring to your projects – they deserve to be recognized. There are countless tasks designers perform that can become overlooked. We might think, "This is just part of the job." But it's not. These tasks are your secret sauce – the expertise your clients rely on to achieve project success. Have a question you'd like us to answer on an upcoming episode? You can submit it here. Much love,  Kris & Donna xo   P.S For transcript click here - - - - -  Free resources for designers 👀 https://designandprosper.co/free - - - - - https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  - - - - - Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__

In this ’Ask Kris & Don’ quickie episode we answer a question from a designer who feels held back because they believe they cannot draw. We have strong opinions on this one! Have a question you'd like us to answer on an upcoming episode? You can submit it here. Much love,  Kris & Donna xo P.S For transcript click here. - - - - -  Free resources for designers 👀 https://designandprosper.co/free - - - - - https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  - - - - - Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__

Have you ever been in a pickle in your design business and wondered ’What would Kris & Don do?’  Well in a slight twist to that question, in this episode we are running through 20 things that we would NEVER do as design business owners. (You get to learn from our mistakes because YES we have done these things in the past and have realised the error of our ways.) Have a question you'd like us to answer on an upcoming episode? You can submit it here. Much love,  Kris & Donna xo P.S For transcript click here.  - - - - -  Free resources for designers 👀 https://designandprosper.co/free - - - - - https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  - - - - - Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__

In this Ask Kris & Don quickie episode we answer a question from a Sinéad, who has a startup graphic design business but is looking to apply for design jobs on the side. Sinéad's big question is, do I share my business portfolio with potential employers?  Thank you Sinead for your great question!  Do you have a question you'd like us to answer on an upcoming episode? You can submit it here.   Much love,  Kris & Donna xo   P.S For transcript click here. - - - - -  Free resources for designers 👀 https://designandprosper.co/free - - - - - https://www.designandprosper.co/theacademy ✨ Looking to up-level your graphic design business with elevated systems, comprehensive training and ongoing support? We run our business school for graphic, web and brand designers three times a year. We can't wait to help you step into the business of your dreams.  - - - - - Are we friends on instagram yet? 🤗 https://www.instagram.com/designandprosper__