Michelle Heritage, Executive Director of the American Brain Foundation

In this episode, Melissa Chase, PharmD, BCSCP, CPEL, Director of Pharmacy at Valley Children’s Healthcare, joins the podcast to discuss investing in new technologies, including robotics, to enhance pharmacy operations. She shares how these innovations support patient and staff safety, and emphasizes the critical role frontline team members play in delivering high-quality, reliable care.

In this episode, Jeffrey Cohen, MD, FACS, FASCRS, CPE, Executive Vice President and Chief Clinical Operating Officer at Hartford HealthCare, joins the podcast to discuss breakthroughs in outpatient care management and how data is improving safety and quality. He shares insights on HHC 2035 and the shift toward a more consumer-centric healthcare system, along with ways Hartford Healthcare is enhancing the overall patient experience.

In this episode, Benjamin Schwartz, MD, MHCM, President of Academic Delivery, Banner Health, and Patricia A. Prelock, PhD, CCC-SLP, BCS-CL, Provost and Chief Academic Officer at University of Arizona, reflect on a decade-long partnership advancing academic medicine, workforce development, and research-driven care. They share lessons on trust, shared purpose, and aligning clinical and academic missions to deliver world-class outcomes.

In this episode, Laura Dyrda, Vice President, Editor-in-Chief, Becker's Healthcare, discusses the rise of AI adoption, evolving care delivery models, and why health system leaders remain cautiously optimistic about the future. She also highlights financial pressures in rural healthcare and renewed investment in digital health and workforce innovation.

In this episode, Jeff Flaks, Chief Executive Officer, Hartford HealthCare, reflects on pivotal moments like 9/11 and COVID-19 and how they shaped his leadership philosophy. He shares insights on continuous improvement, team-driven culture, and the need to disrupt healthcare to advance access, affordability, and quality.

In this episode, Mac Boyter, revenue cycle management and Business Solutions Research Director at KLAS Research, and Josh Margulies, VP of Brand Advocacy, Suki AI, discuss how health systems can validate ROI and scale ambient AI from pilot to enterprise. They explore key findings on revenue lift, clinician efficiency, patient satisfaction, and the importance of strong partnerships and change management.This episode is sponsored by Suki.

In this episode, Meeta Gandhi, Chief Operations Officer at Orlando Health Melbourne Hospital, shares her perspective on human-centered leadership, building trust with teams, and developing strong workplace culture. She outlines five key practices leaders can adopt to stay grounded, connected, and effective in today’s evolving healthcare environment.Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand

In this episode, Srilekha Akula, Chief Data & AI Officer, TRIMEDX, shares how AI is enabling real time, data driven capital planning and connecting predictive maintenance to smarter supply chain decisions. She explores how health systems can reduce downtime, improve efficiency, and protect patient care by breaking down data silos.This episode is sponsored by TRIMEDX.

In this episode, Dr. Maulik Purohit, Chief Health Innovation Officer at datosX Digital Health Labs, shares how better documentation tools, thoughtful AI implementation, and policy changes can reduce clinician burnout and improve patient care. He also reflects on the importance of supporting frontline healthcare workers to build a more sustainable system.

In this episode, Jason Hinkle, CFO, Illinois Region of Deaconess Health System, shares how empowering frontline leaders, strengthening financial partnerships, and embracing innovation are shaping sustainable performance. He also discusses the evolving role of CFOs as strategic leaders in a rapidly changing healthcare landscape.Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand