Today’s guest is Nikola Mrkšić, CEO and Co-Founder of PolyAI. PolyAI is an AI voice company based in the United Kingdom. Nikola previously appeared on an episode with us to discuss the future of voice AI for the customer experience. Today, Nikola dives into the use-case of appointment-setting with AI for voice. He talks specifically about the technical constraints, AI capabilities, and how to create workflows that add real value to the business. This episode is sponsored by PolyAI. If you run a disruptive AI firm and you’re looking to reach a global audience of AI-interested leaders, be sure to visit emerj.com/ad1 to learn more about Emerj’s Creative Services.
Mais episódios de "AI in Business"
Using AI to Improve Financial Collections - with Sanjay Deshmukh of Findability Sciences
27:30Our guest this week is Sanjay Deshmukh, Executive Vice President of Findability Sciences. Findability is a SoftBank-backed firm here in the Boston area with about 100 employees around the world. In this episode, he discusses how Findability is applying artificial intelligence in the world of collections. He also talks about the personalization of messaging, optimizing the use of call center agents, and categorization. This episode is brought to you by Findability Sciences. If you’re a listener here but not yet a subscriber on emerj.com, you can download our free PDF brief called “The AI in Financial Services Cheat Sheet” at emerj.com/fin1.
Improving Manufacturing Quality with AI - with Remi Duquette of MayaHTT
37:13Today’s guest is Remi Duquette, Vice President of Innovation and Industrial AI at MayaHTT. MayaHTT is a services firm focused on industrial engineering and industrial AI. In this episode, he speaks to his direct knowledge of applying AI in the industrial setting with examples from making paper products to food processing. He also discusses what it looks like to use AI for quality improvement, touching on the full gambit of AI transformation, with a specific focus on use-cases with quality as their goal. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.
No One AI Tool Can Solve All Problems - with Jeff Mills of iMerit Technology
33:47Today’s guest is Jeff Mills, Chief Revenue Officer of iMerit Technology. Working in the data labeling and annotation space, iMerit is a company that works with some of the world’s largest autonomous vehicles, big tech, and legacy enterprises. In this episode, Jeff walks through what it looks like to define a business problem, determine the right tools, and bring the project to life. This episode is brought to you by iMerit Technology, and on December 2nd, iMerit will be partnering with TechCrunch to host its DataOps Summit. If you are an AI vendor company interested in reaching Emerj’s executive audience, visit emerj.com/ad1 for more information about our sponsored content offerings.
Making AI Easier to Adopt into the Enterprise - with Marshall Choy of SambaNova Systems
33:08Today’s guest is Marshall Choy, VP of Product at SambaNova Systems. In this episode, Marshall discusses two different approaches to AI adoption: doing it yourself and leveraging AI platforms. He shares his perspective on the advantages and disadvantages to both and insight on how to decide which approach might best suit your organization. This episode is sponsored by SambaNova Systems. To learn more about reaching our global executive audience through our sponsored content offerings, email list, website, and more, visit emerj.com/ad1.
The Fundamentals of Enterprise Data Fabric - Unlocking the Value in Enterprise Data - with Daniel Hernandez of IBM
38:48Today’s guest is Daniel Hernandez, General Manager of Data and AI for IBM. In this episode, we discuss the topic of the access and governance of data. Daniel discusses the concept of a data fabric and what it means from a technology-agnostic standpoint, and how IBM is deploying this approach with their clients. He also shares some of the specific use-cases that IBM is using to bring this approach to life. This episode is sponsored by IBM and is the second in a three-part series focusing on data, data strategy, and data governance. If you’re interested in reaching Emerj’s global executive audience yourself, be sure to visit emerj.com/ad1 to learn more about our sponsored content offerings.
AI Trends That Will Impact Business Leaders - with Bestselling Author Martin Ford
30:52Today's guest is Martin Ford, futurist and New York Times best-selling author of the 2015 book “Rise of the Robots.” Martin’s most recent book, “Rule of the Robots,” highlights where artificial intelligence is likely to impact day-to-day life, business, and society in the coming future. In this episode, Martin discusses some of the meta trends he believes are most important for business leaders regarding how AI could shift business by allowing for new advantages, efficiencies, and more. If you’re interested in finding AI trends in your specific industry or sector, be sure to download our PDF brief called “3 Ways to Discover AI Trends in Your Industry” at emerj.com/t3.
Turning Data Strategy into AI ROI - with TJ Shembekar of IBM
41:29Today’s guest is TJ Shembekar, Director of IT for IBM Global Financing. TJ has been with IBM for over 15 years and has gone through the entire journey of bringing AI to life in the Financing wing of IBM, from aggregating data sources to collaborating with his peers to find the best capabilities for AI. In this episode, TJ discusses some of the exact use-cases that IBM Financing is putting in place today and the process of setting up a data strategy. This episode is sponsored by IBM and is the first part of a three-part series that we’ll be rolling out in the next two months. If you’re interested in reaching Emerj’s global audience of AI-focused leaders, be sure to visit emerj.com/ad1 for more information.
What it Takes to Make AI Part of the Lifeblood of a Company - with Stacey Shulman of Intel
21:39This is the final episode in our five-part series on AI culture change in the enterprise. Every day this week, we have published an episode covering this topic with guests from Facebook, IBM, and other organizations. Today’s guest is Stacey Shulman, Vice President of the Internet of Things Group and GM of Health, Life Sciences, and Emerging Technologies at Intel. In this episode, Stacey discusses how to assess artificial intelligence maturity and where culture change management impacts AI adoption. If you missed an episode of this series, be sure to check out the unique perspective of our other guests this week on The AI in Business Podcast on all major podcast platforms.
The Stages of Enterprise AI Maturity - with Domino Data Lab CEO Nick Elprin
21:15As episode four of five in our series on enterprise culture change for AI adoption, we speak with Nick Elprin, CEO of Domino Data Lab. His company has currently raised nearly a quarter of a billion dollars to bring their ML ops platform to some of the largest enterprises around the world. In this episode, Seth breaks down some of the models for AI maturity that Domino uses when they assess enterprises. Nick also shares his unique perspectives on AI maturity as both the leader of a fast-growing startup and as someone with hands-on experience working with well-established legacy enterprises. If you enjoyed this episode, be sure to tune in tomorrow for the final episode in this series. We have heard from some fantastic guests this week, including IBM, Facebook, and SAP leaders.
Lifting the “AI Fluency” of Enterprise Teams at Scale - with Andreas Welsch of SAP
29:28This is episode three in our series on AI culture change in the enterprise taking place this week through Friday. We will be publishing episodes daily highlighting actionable insights for developing an AI-ready culture within your enterprise from leaders at significant enterprises such as Facebook AI, Intel, and more. Today’s guest is Andreas Welsch, VP and Head of Intelligent Processes at SAP. In this episode, Andreas discusses what SAP has done to adapt and adopt AI internally and share the perspectives of some of their clients. If you’re interested in more insight on changing culture, developing AI strategy, measuring AI ROI, be sure to check out Emerj Plus at emerj.com/p1.