Episode 234: Zermatt the Hoople

WI are on "location"!   "Live" from Palm Desert, we catch up.  Christmas is over, we catch up.  We tackle some "reddit" input and some listener mail.   Are you open between Christmas and New Years?  Why or why not?   As a listener, are we considered friends?   So your hands shake when treating patients?

Wow!  Time flies.  Where have we been?   I can explain....

Ok.  Slightly more sober now.   We delve into Facebook groups and share advice.  Issue 1: New owner buys practice and will be FFS (fee for service).  Must you credential them?   Issue 2: PPO third party negotiator can't get all relevant info?  What to do?   Dental influencers.  Do you strain muscles patting yourself on the back?  Is your pity party well attended?   Peace.  

I can explain

We are back for more, giving Yapi love like we do...  Seriously, don't be dumb.   We traveled, but not together.  Ever done a solo trip?   Advice today was for 3 anonymous posts.  They really get around.  First: How do you handle a parent that you have never met that brings in long time pediatric patients and makes a scene?   If you only work 2 days per week but a new patient calls after hours, who makes the call?  Using a personal cell phone?   Adulting sucks.  If a parent tells their kid that they now pay their dental bill, but the kid won't pay, who is responsible?

So... are you adventurous?  Really?  Are you SURE...?   A weekend getaway becomes more memorable than planned.  Or WAS it?   Advice this week:    How do you handle patients that repeatedly no-show for their appointment?     Who do you work for?  The patient, or the person signing your check?

Mondays suck.  That's why we release on Wednesday.  But it doesn't fix Monday....   We stayed home.  No travel diary.  Boring.  Next episode will have some travel.  Promise.   Is it MANDATORY to give time off for a funeral?  Are you a heartless bastard?   Does the office have a cell phone?  How do you text?   At end of day, does everyone leave together?  If someone stays late, do you ALL stay late?!   All this begs the question, why did we apply to dental school?!?

Some of the best parts of travel is hearing the weirdest stuff from history.  Past generations were as messed up as we are!      We made our way to Strasbourg, Luxembourg, and Cologne.  Oh, yeah... for a dental meeting....

Tired of dental talk?  Good, because there is NONE during THIS episode.  Lance and Holly talk about their trip on the WAY to their trip to IDS.  This is how NOT to travel.   Or the PERFECT way....

Back into the CE groove!  Do you work IN your business or ON your business?  Me neither.   We hit Vegas for a weekend to get better at growing the practice, and since we are becoming more niche, we need a different approach.  And to see Wayne Newton.   Viva Las Vegas!