Episode 3: The reader is in trouble

Rob and Christine reflect on the project, discussing what went well and what could have been better.  Expect introspection as the pair look back over their work and decisions. Transcript for episode 8. Episode music credit: Give A Little by Shane Ivers.

Christine is thinking about setting up a content community of practice while Rob reflects on how the pair and trio writing processes are being embedded into the organisation.  Transcript for episode 8. Episode music credit: Give A Little by Shane Ivers.

Rob defines what he does - and doesn't - want the subject matter experts to check and Christine has started bringing all the parts of the content strategy together.  Transcript for episode 8. Episode music credit: Give A Little by Shane Ivers.

Christine's worried she is just rearranging mess into a different order while trying to improve the content creation workflow and Rob sets boundaries over stakeholder engagement and his remit.  Transcript for episode 7.  Episode music credit: Give A Little by Shane Ivers.

Rob discusses how he adapted the pair writing technique to work for translating content. Along with a translator and a user researcher, he created user centred content in two languages, using the translation process to improve the original content. A fantastic listen about using an existing technique in a different situation.  Transcript for episode 6.  Episode music credit: Give A Little by Shane Ivers.

Rob's been mapping user journeys with stakeholders and Christine wonders if she has the authority to make improvements to the content creation process? Transcript for episode five.  Episode music credit: Give A Little by Shane Ivers.

This week Rob reveals how he's going to write content with not one but two other people, Christine ponders what you do when scope creep threatens and both reflect on their bumpy sprint planning session.  Transcript for episode 4. Episode music credit: Give A Little by Shane Ivers.

This week, Christine worries she hasn't done a lot while Rob has feedback on his content and user research to go through.  In this episode we mention two pieces of research and a book: The Public Speaks: An Empirical Study of Legal Communication The Public Speaks, Again: An International Study of Legal Communication The Elements of Style by William Strunk and EB White (1959) Transcript for episode 3. Episode music credit: Give A Little by Shane Ivers.

Rob's started on the first piece of content while Christine's been working on the website proposition.  Transcript for episode 2. Episode music credit: Give A Little by Shane Ivers.

Christine and Rob introduce themselves, the project they're working on and get right into the nitty gritty of what to do at the start of a content project.  Transcript for episode 1. Episode music credit: Give A Little by Shane Ivers.