Stephanie and Dan explore when to fix a symptom versus the root cause. Dan describes solving an intermittent manufacturing defect through small incremental tweaks rather than chasing one cause; Stephanie parallels this with a health story where doctors treated the acute symptom while a homeopath addressed the systemic issue. They apply this to brands: Kodak and Nokia buried breakthrough tech out of fear and got disrupted, while Steve Jobs solved deeper problems (not just a "bigger Walkman") to create the iPod. They close on how ultra-processed food and social media "over-solved" old problems, creating new ones.
Takeaway: Define your real goal first, that determines whether you're patching a symptom or rethinking the whole system.
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