Reputation Management Now Includes What AI Says About Your Brand

In this week’s Spin Sucks podcast episode, Gini Dietrich explains why the AI persona you built last year just got promoted to referee, the only two signals it checks before it vouches for you, and the four moves to make before someone in your building tries to solve "the AI problem" with a bigger ad budget. Read the article: https://spinsucks.com/communication/ai-agents-gatekeepers/  Take the free PESO Model Diagnostic®: https://spinsucks.com/self-peso-diagnostic/  PESO Model Certification®: https://spinsucks.com/peso-model-certification/  AI Visibility Is a PESO Model Problem: https://spinsucks.com/communication/ai-visibility-peso-model/  Meet Your New Buyer Persona: https://spinsucks.com/communication/meet-your-new-buyer-persona/

Everyone is writing the same article about AI visibility: it's a new discipline, and—what luck!—they sell the thing that fixes it. Nope. AI systems reward probability, not popularity, and probability gets built through the integrated program communicators have been running for more than a decade: the PESO Model®.  In this week’s Spin Sucks podcast episode, Gini Dietrich breaks down the specific job each media type does in the evidence base LLMs actually score—and the claims-versus-corroboration audit to run with your team this week. Links:  Full article: https://spinsucks.com/communication//ai-visbility-peso-model  Marketing Dive article: https://www.marketingdive.com/news/why-unpaid-media-is-now-essential-to-ai-visibility/822485/ Free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/  PESO Model® Certification: https://spinsucks.com/peso-model-certification/

Everyone wants the AI visibility tool with the free trial and the dashboard. We don't have one to sell you, and neither does anyone else—because if AI isn't recommending your brand, that's usually a trust problem wearing a tooling costume.  In this week’s Spin Sucks podcast episode, Gini Dietrich makes the case that trust is a supply chain with stations you cannot skip, and she walks through the three shortcuts that failed in public last year. You'll also learn why getting cited by an AI engine isn't the finish line, and how to tell an awareness problem from a belief problem. Read the full article: https://spinsucks.com/communication/ai-visibility-trust/  Links: Take the free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/ PESO Model® Certification: https://spinsucks.com/peso-model-certification/  The full eight-week arc, from the CMO operating system post through the Duolingo diagnostic, is at spinsucks.com

Duolingo built the internet's favorite brand on rented land—the best shared media engine on the planet, run through one green owl on platforms it doesn't control. In this month's PESO Model® Diagnostic, Gini Dietrich looks at what the legend leaves out: an owned media record too thin to defend the brand when the 2025 "AI-first" backlash hit. You'll learn why Duo's chaos is actually disciplined character work, why AI engines ignore your funniest channel and cite your machine-readable record instead, and the three fixes that apply to any brand being told to "just go viral." Read the full article: https://spinsucks.com/communication/duolingo-peso-model-diagnostic/ Links: Take the free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/ PESO Model® Certification: https://spinsucks.com/peso-model-certification/  The series so far: Budweiser, Liquid Death, Peppa Pig, and HubSpot at spinsucks.com

Your best work goes into review sounding like your brand, only to come out sounding like a terms-of-service update—and legal isn't actually to blame. Nearly 80% of CMOs tell Lippincott that bureaucracy regularly interferes with decision-making, and that's not a culture problem—it's a brand-erosion mechanism. In this episode of the Spin Sucks podcast, Gini Dietrich breaks down the difference between compliance bureaucracy and the self-inflicted kind, and shares the quarterly content pod system regulated teams use to ship fast without skipping review. Links: Full article: https://spinsucks.com/communication/org-chart-brand-sabotage/   Lippincott CMO Outlook 2026: https://www.lippincott.com/cmo-outlook-2026/  Free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/  PESO Model® Certification: https://spinsucks.com/peso-model-certification/

AI tools are already answering questions about your brand—to your buyers, your board, and the journalists who cover you—and they're confidently wrong often enough that one Minnesota company is suing Google for as much as $210 million over a lawsuit its AI invented. To make matters worse, Muck Rack research shows that in 29% of organizations, nobody owns this at all. In this episode, Gini Dietrich shares the four-move discipline for governing what AI says about your brand—baseline the narrative, fix your source of truth, correct the record with infrastructure, and give the work an owner—and make the case that this is reputation management, which means it belongs to communicators. Read the full article: https://spinsucks.com/communication/ai-reputation-management/  Take the free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/Explore the PESO Model® Certification: https://spinsucks.com/peso-model-certification/

Gartner predicts that more than 40% of CMOs who push for bigger budgets this year will lose influence with the C-suite—because their asks never connect to what the business runs on. Here's the thing: your CFO's language has only four words—pipeline, risk, retention, and cost-to-acquire—and 'reach' isn't one of them. In this episode, I show you how to translate your work into those four numbers, which budget lines to cut before someone cuts them for you, and why one traceable story beats 12 metrics in any budget meeting. Read the full article: https://spinsucks.com/communication/defend-marketing-budget Take the free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/  PESO Model® Certification: https://spinsucks.com/peso-model-certification/

HubSpot lost roughly 75% of its blog traffic to AI search—and grew revenue 19% anyway. Everyone wrote the obituary for content marketing, but the traffic that died was the content HubSpot never had the right to own, and everything built on real authority held. In Episode 4 of the PESO Model® Diagnostic, I break down what survived, what didn't, and how to tell which of your own content is an asset versus exposure—before AI makes the call for you. Take your own PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/ PESO Model® Certification: https://spinsucks.com/peso-model-certification/ Full article: https://spinsucks.com/communication/peso-model-diagnostic-hubspot

Your buyers are asking their AI tool of choice who to trust—and if AI doesn't cite you, you don't exist. Communicators missed SEO once because it felt "too technical," and the Lippincott data says we're on track to repeat history with AI. In this week’s Spin Sucks podcast episode, Gini Dietrich shares the five-move visibility engineering playbook, plus the moment Martin Waxman ran his own organization through the PESO Model® Diagnostic live and turned a 50% score into a blueprint. If you're determined to own AI visibility before someone else does, this one's for you. Take the free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/  Get PESO Model® Certified: https://spinsucks.com/peso-model-certification/  Read the article: https://spinsucks.com/communication/visibility-engineering-playbook 

A new Lippincott study says only 28% of CMOs feel they have real influence in their organization—and your CEO has probably already seen it. Most people blame short-term thinking, but Gini Dietrich argues that the real problem is structural. CMOs are managing a pile of channels rather than running a system. You'll learn why the brand-versus-performance debate is a trap, why dumping budget into AI while starving owned media makes you less visible inside AI, and how the PESO Model® works as the operating system that earns C-suite influence back. If you're working hard and still can't prove your value, this one's for you. Links: Free PESO Model® Diagnostic: https://spinsucks.com/self-peso-diagnostic/ PESO Model® Certification: https://spinsucks.com/peso-model-certification/ Full article: https://spinsucks.com/uncategorized/cmo-operating-system-problem