Ep. 328 - Human Element Series - Empathy Communication and Storytelling with Tanya Van Cott

Welcome to the Social-Engineer Podcast: The 4th Monday Series with Chris Hadnagy and Mike Holfeld. Chris and Mike will be covering cutting edge global news to help people remain safe, secure and knowledgeable in a world where it is hard to know what is real and what is fake news.   Today Chris and Mike are joined by Dr. Liz Moses. Dr. Moses is an emergency veterinarian at Veterinary Emergency Group (VEG) in South Tampa, where she helps pets and their families through some of their most urgent and stressful moments. A graduate of the University of Prince Edward Island's Atlantic Veterinary College, Dr. Moses has a special passion for client education and loves explaining common pet emergencies in a way that helps owners feel informed and empowered. [Nov 24, 2025]   00:00 - Intro 00:39 - Mike Holfeld Intro 01:17 - Today's Guest: Dr. Liz Moses 01:47 - Always Call 02:57 - Always Loyal 04:20 - Don't Put it Off! 05:10 - Tough Love 07:19 - Understanding GDV 11:05 - The Causes 11:56 - MasterClass Ad -          https://www.masterclass.com/socialengineer 13:24 - Good Catch 16:11 - Exotics 16:58 - Warning Signs 19:26 - Dealing with Ear Infections 22:27 - Tips for Caregivers 23:04 - Tips for Little Aliens (Cats) 24:22 - Age (Not) Related 25:30 - Animal Pain Awareness Month 26:10 - Find Dr. Liz Moses Online -          TikTok: https://www.tiktok.com/@liizniicole_ -          Instagram: https://www.instagram.com/liizniicole_/ -          Website: https://www.veg.com/ 26:52 - Next Month: Christie Hudson 27:17 - Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org   Find us online: -          Chris Hadnagy -          Twitter: @humanhacker -          LinkedIn: linkedin.com/in/christopherhadnagy

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Michelle Li. Chris and Michelle delve into the transformative role of AI in social engineering, highlighting both its potential and pitfalls. Their conversation emphasizes the critical need for empathy in leadership and the importance of maintaining human-centric processes in an increasingly automated world. [Nov 17, 2025]   00:00 - Intro 00:27 - Intro Links: -          Social-Engineer.com - http://www.social-engineer.com/ -          Offensive Security Vishing Services - https://www.social-engineer.com/offensive-security/vishing/ -          Offensive Security SMiShing Services - https://www.social-engineer.com/offensive-security/smishing/ -          Offensive Security Phishing Services - https://www.social-engineer.com/offensive-security/smishing/ -          Call Back Phishing - https://www.social-engineer.com/offensive-security/call-back-phishing/ -          Adversarial Simulation Services - https://www.social-engineer.com/offensive-security/adversarial-simulation/ -          Social Engineering Risk Assessments - https://www.social-engineer.com/offensive-security/social-engineering-risk-assessment/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                                 02:34 - Michelle Li Intro 03:14 - A Roundabout Journey 05:40 - The Importance of Legacy 07:26 - Using AI Honorably 10:00 - The Effects of AI on Social Engineering 11:52 - AI for Protection 13:47 - Still About the Human Role 14:49 - Masterclass Ad 16:27 - Origins of FASE 20:01 - Reflection of Self 25:52 - The Role of Core Principles 30:15 - New Kid in Town 34:08 - Find Michelle Li Online -          LinkedIn: https://www.linkedin.com/in/michelle-li-mba-ssbb-0850b975/ -          Website: https://www.bisblox.com/ 34:47 - Book Recommendations -          Blink - Malcolm Gladwell -          The Book of Forgiving - Desmond Tutu 36:11 - Mentors 38:52 - Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org

Today we're joined by Tanya Van Cott. Tanya is a New York–based architect, industrial designer, and educator whose work explores how design and storytelling can drive social change. A graduate of Pratt Institute, Tanya has been recognized by the National Endowment for the Arts with a Presidential Design Achievement Award and has been published for her innovative approach to interdisciplinary design. Before launching her own practice and press, WomanBecool PRESS, she honed her skills at world-renowned studios Pentagram and Lippincott. Through both design and the written word, Tanya examines how disruptive technologies shape our lives — often through the eyes of powerful female protagonists. [Nov 10, 2025]   00:00 - Intro 00:25 - Intro Links -          Social-Engineer.com - http://www.social-engineer.com/ -          Offensive Security Vishing Services - https://www.social-engineer.com/offensive-security/vishing/ -          Offensive Security SMiShing Services - https://www.social-engineer.com/offensive-security/smishing/ -          Offensive Security Phishing Services - https://www.social-engineer.com/offensive-security/smishing/ -          Call Back Phishing - https://www.social-engineer.com/offensive-security/call-back-phishing/ -          Adversarial Simulation Services - https://www.social-engineer.com/offensive-security/adversarial-simulation/ -          Social Engineering Risk Assessments - https://www.social-engineer.com/offensive-security/social-engineering-risk-assessment/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                 02:12 - Tanya Van Cott Intro 03:04 - The Path to Architecture 03:58 - Primal Screams 06:57 - Bandwidth -          Bandwidth - Tanya Van Cott 08:15 - The Human Element 10:42 - Lack of Empathy 16:51 - The Parent Trap 19:26 - Is Empathy an Action? 24:22 - We're the Problem! 29:14 - Mentors 32:50 - Book Recommendations -          Cat's Cradle - Kurt Vonnegut 35:13 - Find Tanya Van Cott Online -          LinkedIn: https://www.linkedin.com/in/tanyavancott/ -          Website: http://www.tanyavancott.com/ 36:37 - Valuing Real Connections 39:35 - Guest Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology.   In today's episode, Chris and Dr. Abbie discuss the complexities of ambition, emphasizing its connection to identity and intrinsic motivation. They explore how ambition can be healthy or obsessive, influenced by personality traits and life experiences. Their conversation warns against destructive ambition, which can harm relationships and ethical standards, and stresses the importance of regularly redefining success to maintain a healthy balance. [Nov 3, 2025]     00:00 - Intro 00:45 - Dr. Abbie Maroño Intro 01:01 - Intro Links -          Social-Engineer.com - http://www.social-engineer.com/ -          Offensive Security Vishing Services - https://www.social-engineer.com/offensive-security/vishing/ -          Offensive Security SMiShing Services - https://www.social-engineer.com/offensive-security/smishing/ -          Offensive Security Phishing Services - https://www.social-engineer.com/offensive-security/smishing/ -          Call Back Phishing - https://www.social-engineer.com/offensive-security/call-back-phishing/ -          Adversarial Simulation Services - https://www.social-engineer.com/offensive-security/adversarial-simulation/ -          Social Engineering Risk Assessments - https://www.social-engineer.com/offensive-security/social-engineering-risk-assessment/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                 02:35 - The Topic of the Day: Healthy vs. Obsessive Ambition 05:58 - Narcissism for Good 06:42 - Building Ambition 08:26 - Ambition the Destructor! 10:05 - Take the Long Road Home 15:18 - Development 17:02 - Social Obsession 19:02 - The Gift of Adversity 22:45 - From the Inside 26:35 - Dichotomies 29:02 - Redefining Success 31:27 - Growing Values 33:28 - Healthy or Obsessive??? 34:44 - Wrap Up 34:57 - Next Moth: Cognitive Dissonance 35:10 - Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org   Find us online: -          LinkedIn: linkedin.com/in/dr-abbie-maroño-phd -          Instagram: @DoctorAbbieofficial -          LinkedIn: linkedin.com/in/christopherhadnagy     References: Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268. Duckworth, A. L., Peterson, C., Matthews, M. D., & Kelly, D. R. (2007). Grit: Perseverance and passion for long-term goals. Journal of Personality and Social Psychology, 92(6), 1087-1101. Judge, T. A., & Kammeyer-Mueller, J. D. (2012). On the value of aiming high: The causes and consequences of ambition. Journal of Applied Psychology, 97(4), 758-775. Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation. American Psychologist, 57(9), 705-717. McClelland, D. C. (1961). The achieving society. Van Nostrand. Wrosch, C., Scheier, M. F., Carver, C. S., & Schulz, R. (2003). The importance of goal disengagement in adaptive self- regulation. Journal of Personality and Social Psychology, 85(3), 503-508.

Welcome to the Social-Engineer Podcast: The 4th Monday Series with Chris Hadnagy and Mike Holfeld. Chris and Mike will be covering cutting edge global news to help people remain safe, secure and knowledgeable in a world where it is hard to know what is real and what is fake news. Today Chris and Mike are joined by Carrie Hatton. Carrie lives in Northeastern PA near Lake Wallenpaupack. A single mother of two boys, Carrie became disabled in 2021 after a severe case of COVID-19. She was hospitalized for three months, during which doctors had declared her clinically dead. A former private music teacher and vocalist, Carrie can no longer sing but continues to teach private music lessons from her studio. She also collaborates with DNF Brass and Woodwind in Honesdale, Pennsylvania. In addition, she works as a substitute teacher for the local school district and is pursuing her Master's Degree in Curriculum and Instruction online through Eastern University. Although her daily activities may seem normal, Carrie still relies on supplemental oxygen for exertion and while sleeping. [Oct 27, 2025]   00:00 - Intro 00:28 - Mike Holfeld Intro 01:02 - Today's Guest: Carrie Hatton 01:54 - Carrie's Story 08:02 - Going Public -          Book: Clinically Dead - Carrie Hatton 11:53 - MasterClass Ad 13:39 - Declared Dead 17:42 - Long Covid 21:23 - Being Your Own Advocate 22:55 - Preventive Health 25:41 - The Future 27:36 - Sharing Stories 28:14 - Wrap Up 29:01 - Next Month: Elizabeth Moses 29:25 - Outro -           www.social-engineer.com -          www.innocentlivesfoundation.org   Find us online: -          Chris Hadnagy -          Twitter: @humanhacker -          LinkedIn: linkedin.com/in/christopherhadnagy

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Carter Zupancich. Chris and Carter explore the evolving landscape of social engineering threats, focusing on the rise of vishing attacks and the role of AI in enhancing these tactics. Their discussion underscores the importance of empowering employees as a human firewall and the need for continuous education and testing to strengthen organizational security. [Oct 20, 2025]   00:00 - Intro 00:31 - Carter Zupancich Intro -          Website: https://carterzupancich.com/ 01:30 - Intro Links: -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                                03:35 - Tools, Tactics and Procedures 05:19 - Tech Advances 08:16 - The Classics 10:01 - The Need for Testing 12:16 - Callback Phishing 17:26 - Setting Expectations 21:56 - Approved Language 23:56 - Verify! 25:16 - Empowerment 26:17 - And Now a Horrible Story 28:47 - Investing In Employees 31:19 - Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org

Today we are joined by Jay Izso. Jay is a high-energy mindset and resilience coach, keynote speaker, bestselling author, and media personality. Known as "Coach Jay," he helps people shift their thinking, master their mindset, and unlock their potential in business and life. Drawing on his background in psychology and years of coaching leaders, entrepreneurs, and athletes, Jay blends humor, science, and real-world stories that resonate with audiences everywhere. As the host of A New Direction and Real Estate Right Now, he's built a reputation for engaging conversations that inspire action, growth, and results. [Oct 13, 2025]   00:00 - Intro 00:53 - Intro Links -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                01:58 - Jay Izso Intro 02:48 - Lessons From the Farm -          Book: Lessons From the Farm - Jay Izso 09:11 - Kindness as a Core Value 14:37 - MasterClass Ad 16:16 - The Electric Fence 23:24 - I'll Figure It Out 29:16 - Losing Your Ego 34:40 - The Gift of Servitude 37:07 - 100% Rule 38:14 - I Was Wrong 39:17 - Find Jay Izso Online -          LinkedIn: https://www.linkedin.com/in/coach-jay/ 40:14 - Book Recommendations -          Human Hacking - Christopher Hadnagy -          Iron-Sharpened Leadership - John L. Gronski -          Success Mindsets - Ryan Gottfredson -          The Creator Mindset - Nir Bashan 42:11 - Mentors 45:29 - Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology.   In today's episode, Chris and Dr. Abbie explore the intriguing phenomena of dreams, the placebo effect, and déjà vu. They delve into the mysteries of why dreams can feel more emotionally intense than reality, how belief can trigger real physiological changes, and the perplexing sensation of déjà vu that leaves us questioning our memories. Through engaging discussions, they uncover what science knows and the many questions that remain unanswered about these fascinating topics. [Oct 6, 2025]   00:00 - Intro 00:54 - Dr. Abbie Maroño Intro 01:14 - Intro Links -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                 03:17 - The Topic of the Day: Dreams, Placebo and Deja Vu 04:11 - Why Do We Dream? 07:01 - Information Integration 09:36 - Second-Hand Emotion 11:41 - What We Don't Know 14:28 - Uploading Your Dreams 17:26 - The Placebo Effect 22:57 - Context Dependent 26:09 - Non-Responders 28:21 - Deja Vu 30:01 - The Smell Trigger 31:31 - The Emotional Aspect 34:43 - What's Your Sign? 35:44 - Wrap Up 35:59 - Next Month: Ambition    36:34 - Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org   Find us online: -          LinkedIn: linkedin.com/in/dr-abbie-maroño-phd -          Instagram: @DoctorAbbieofficial -          LinkedIn: linkedin.com/in/christopherhadnagy     References: Barrett, D. (2001). The committee of sleep: How artists, scientists, and athletes use dreams for creative problem solving—and how you can too. Oneiroi Press.   de la Fuente-Fernández, R., Ruth, T. J., Sossi, V., Schulzer, M., Calne, D. B., & Stoessl, A. J. (2001). Expectation and dopamine release: Mechanism of the placebo effect in Parkinson's disease. Science, 293(5532), 1164–1166. https://doi.org/10.1126/science.1060937   Hobson, J. A. (2009). REM sleep and dreaming: Towards a theory of protoconsciousness. Nature Reviews Neuroscience, 10(11), 803–813. https://doi.org/10.1038/nrn2716 Hobson, J. A., & McCarley, R. W. (1977). The brain as a dream state generator: An activation-synthesis hypothesis of the dream process. Cognitive Psychology, 5(4), 448–502. https://doi.org/10.1016/0010-0285(77)90005-9   Platek, S. M., Critton, S. R., Myers, T. E., & Gallup, G. G. (2003). Contagious yawning: The role of self-awareness and mental state attribution. Cognitive Brain Research, 17(2), 223–227. https://doi.org/10.1016/S0926-6410(03)00109-5   Revonsuo, A. (2000). The reinterpretation of dreams: An evolutionary hypothesis of the function of dreaming. Consciousness and Cognition, 9(2), 210–218. https://doi.org/10.1006/ccog.2000.0422   Stickgold, R., & Walker, M. P. (2013). Sleep-dependent memory triage: Evolving generalization through selective processing. Trends in Cognitive Sciences, 17(10), 501–507. https://doi.org/10.1016/j.tics.2013.06.003   Voss, U., Holzmann, R., Tuin, I., & Hobson, J. A. (2009). Lucid dreaming: A state of consciousness with features of both waking and non-lucid dreaming. Sleep, 32(9), 1191–1200. https://doi.org/10.1093/sleep/32.9.1191   Wager, T. D., Scott, D. J., & Zubieta, J.-K. (2007). Placebo effects on human μ-opioid activity during pain. NeuroImage, 35(1), 253–264. https://doi.org/10.1016/j.neuroimage.2006.11.026

REPLAY (Original Air Date March 10, 2025) Today we are joined by Dr. Lydia Kostopoulos. Dr. Kostopoulos is a globally recognized strategist that brings clarity and context as to what is on the horizon. Her unique expertise at the intersection of emerging technology, security and macro-trends has been sought by the United Nations, U.S. Special Operations, the European Commission, NATO, multi-nationals, tech companies, design agencies, academia, such as MIT and Oxford Saïd Business School, and foreign governments. She helps her clients understand new technologies, emerging value chains, and contextualizes the convergences of our time. She founded the boutique consultancy Abundance Studio and has experience working in the US, Europe, Middle East and East Asia. [March 10, 2025]   00:00 - Intro 00:19 - Intro Links -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                02:10 - Dr. Lydia Kostopoulos Intro 03:30 - From Counter Terrorism to Conflict Landscapes 05:35 - The Imagination Dilemma 09:13 - Technological Tit for Tat 11:38 - Four Facets of Imagination 12:18 - Facet 1) Identity 13:36 - Facet 2) Convergence 15:38 - Facet 3) Humanity 16:48 - Facet 4) Dreams 18:18 - Turning Crisis Into Strategy 22:39 - Being Human 26:04 - Future-Proofing Organizations 29:51 - Real Value Proposition 31:26 - Webinar Series -          Website: imaginationdilemma.com -          YouTube: @ImaginationDilemma 32:12 - Find Dr. Lydia Kostopoulos online -          Website: abundance.studio -          LinkedIn: in/lydiak -          Instagram: @HiLydiak 32:46 - Book Recommendations -          The 100-Year Life - Andrew Scott & Lynda Gratton -          Imagination Dilemma - Dr. Lydia Kostopoulos 37:02 - Mentors -          Parents -          Women Suffragists 38:15 - Guest Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org

Welcome to the Social-Engineer Podcast: The 4th Monday Series with Chris Hadnagy and Mike Holfeld. Chris and Mike will be covering cutting edge global news to help people remain safe, secure and knowledgeable in a world where it is hard to know what is real and what is fake news.   Today Chris and Mike are joined by Ryan Rosenzweig. Ryan is the 26 years old CEO of C10 Toys and Games, which he started when he was just 16 years old. Based out of Orlando FL, he specializes in Video games, Pokemon cards and Funko pops. [Sept 22, 2025]   00:00 - Intro 00:25 - Mike Holfeld Intro 00:47 - Today's Guest: Ryan Rosenzweig 01:09 - Collecting as a Business 03:25 - Something for Everyone 04:24 - Currently Hot! 04:55 - Going Vintage 06:41 - Arcade Consoles 07:33 - World Championships 08:52 - Following the Trends 10:30 - Who's the Customer? 11:40 - Inadvertent Exercise App 12:42 - Detective Work 15:30 - Road Life 16:18 - Trade-In 16:58 - Full Time Job 19:36 - Multi-Million Dollar Industry 20:28 - E-Sports 21:45 - Find Ryan Rosenzweig Online -          Instagram: https://www.instagram.com/c10_tng?igsh=N3pkdGl6OWFkODh2 22:15 - Beware of Fakes 23:02 - 10 Years Later 23:47 - Wrap Up 23:58 - Next Month: Carrie Hatton 24:24 - Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org   Find us online: -          Chris Hadnagy -          Twitter: @humanhacker -          LinkedIn: linkedin.com/in/christopherhadnagy