The Property Management Show podcast

Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

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Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics. He was investigating what […]

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