Beyond The Ticket

Tune in this month as we check in with Director of Events, KayDee Klapperich! KayDee sat down with the Behind the Barricade Crew for a full look all the way behind the barricade with the inside scoop on how our small but mighty events team handles endless bookings, interdepartmentalorganization and more!

The Behind the Barricade team welcomed a very special guest this month! We got the incredible opportunity to sit down with Melissa King, the Touring and Production Manager for Weird Al Yankovic! She gave us the inside scoop on what it's like being on the road, navigating the live entertainment industry and shared some of road stories!

The Mo Marketing team is taking you Behind the Barricade once again! This time we’re teaming up with our production manager, Leighton Olson, to tackle all things behind the scenes production, stagehands and more! Tune in as we chatabout what it takes to manage a year around production team at The Monument!

Ever wondered how ticketing works behind the scenes at our venue?Ticketing Operations Manager Evan joins us to walk through our ticketing playbook — from the platforms we use to how we keep our fans protected from fraud and scams. Whether you're a regular or planning your first visit, this episode has everything you need to know before you buy.

Last fall, we set up a Call for Kindness booth in our concourses — and the response was something we'll never forget. People picked up the phone, spoke from the heart, and left behind messages that stopped us in our tracks.In honor of Mental Health Awareness Month, we're opening the booth back up — this time, for you to listen. This episode is 10 minutes of the most heartwarming, uplifting voicemails left by members of our community. No agenda, no interviews —just real people, real words, and a whole lot of love.This one's our love letter back to you. Press play. 🎧

Buying a ticket is just the beginning! In this episode of Behind the Barricade, we're pulling back the curtain on all the extras that make our venue special — from the perks we offer artists behind the scenes to the little touches that make the night unforgettable for fans. Think upgraded experiences, thoughtful hospitality, and the stuff that keeps people coming back!

We're wrapping up 2025 with a special bonus episode dedicated entirely to looking back on what an incredible year it's been at The Monument.In this episode, we're going behind the barricade to chat about our biggest stats, key metrics, and the milestone moments that defined 2025. From record-breaking highlights to the wins we're most proud of, this is a full breakdown of the year by the numbers!This one is for every single person who has been part of our journey. None of it would have been possible without you, and we wanted to make sure you got to see just how big of a year we had together.

A strong workplace culture doesn’t happen by accident—it’s built with intention. In this episode of Behind the Barricade, our team sat down with our Team & Culture Coordinator, Brittney, to talk about the role culture plays in shaping our organization. From supporting employees and strengthening teamwork to reinforcing the values that guide our work, this conversation explores how culture impacts everything we do.

We took a deep dive behind the barricade this month! Listen in as we chat with Deputy Director, Tracy Heitsch, and Engineering Manager, Rory Hammerbeck! This episode we cover all things finance and capital maintenance- from how we constructed out facility all the way to how we maintain it so we can keep bringing the best in entertainment to Rapid City!

We're back with a BRAND-NEW bonus episode!We went Behind the Barricade with a special guest, AllyFormanek, CEO of Visit Rapid City to talk about the real impact of our biggest events. From BHSSR to RRC, we’re diving into how these iconic weekends fuel local tourism, support businesses, and help shape the story of our city. Becausethese events aren’t just traditions… they’re what makes us a destination.