310 - Rethinking the Manager Role & Career Growth (CPOs of Yelp, Zapier, & Time Doctor @ Running Remote)

Daniel moderated a live panel at Running Remote 2026 with Carmen Amara (Yelp), Brandon Sammut (Zapier), and Vinícius Coelho (Time Doctor) to discuss how AI is reshaping leadership, management, and career growth. ----  Sponsor Links:🔗 Learn more about Intuit QuickBooks Payroll at QuickBooks.com/workforce🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Explore the 2026 ​Deloitte Human Capital Trends ReportMPL Links:🔗 Go sign up for MPL Build.----  (05:07) Talent Development and Why Managing Is Getting Harder(07:09) Employee Clarity, Engagement, and Organizational Alignment(08:29) AI Adoption, Skill Building, and Employee Expectations(10:01) Zapier’s AI Journey: From Hackathons to Business Impact(12:43) Moving Beyond AI Adoption to Strategic Outcomes(13:36) Building AI Functions and Faster Decision-Making(15:21) Yelp’s AI Strategy and Operationalizing AI Across the Business(18:43) How AI Is Changing the Role of Managers(19:30) The Future Manager: More Scale, More Development, or More Building?(22:29) Leadership, Talent Growth, and Manager Evolution(24:36) Fewer Management Roles and New Career Paths(25:28) Leadership Beyond People Management(28:53) Executive-Level Individual Contributors and AI-Enabled Roles(29:42) Flattening Organizations and Growing Without Promotions(32:05) The Challenge of Career Development in Flat Organizations(35:01) New AI-Native Roles and the Rise of AI Automation Engineers(38:30) Helping Employees Grow Through Lateral Development(40:47) Final Advice: Rethinking Leadership and Career Growth(44:15) Audience Q&A Begins(44:54) Developing Future Leaders Who May Leave the Company(47:29) Keeping Management Layers Lean Without Overloading Managers(49:10) Should AI Agents Receive Performance Reviews?(50:45) Why Zapier Created the AI Automation Engineer Role(52:04) Does Managing AI Mean Everyone Becomes a Manager?(53:57) The Future of Early-Career Talent in an AI World---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Ray'n Terry, Chief People Officer at MOO, joined us on The Modern People Leader to discuss why AI should create more space for humanity at work instead of simply increasing productivity. We talked about balancing business performance with employee wellbeing, rethinking performance management in an AI-powered world, and why leaders must intentionally help people reclaim time, creativity, and connection.----  Sponsor Links:🔗 Book a conversation with Compete at compete.com/mpl🔗 Learn more about Intuit QuickBooks Workforce at QuickBooks.com/workforce🔗 Learn more about Tilt at hellotilt.com/mpl----  (05:12) Ray'n's Career Journey and Moving from the U.S. to London(10:05) Joining Moo and Choosing the Right Leadership Opportunity(12:25) The Interview That Almost Went Wrong(14:18) Vulnerability, Resilience, and Leadership Self-Awareness(16:05) Opening Moo’s South Africa Office and Scaling Globally(17:28) Why Strong Culture Changes the Role of a CPO(18:10) AI, Humanity, and Giving People Time Back(20:08) The Washing Machine Story and Lessons for AI Adoption(21:55) Critical Thinking, Creativity, and Human Connection in an AI Era(24:05) Why Leaders Must Intentionally Reclaim Time(26:10) Fighting the Culture of Filling Every Minute with Work(26:52) Moo’s Experiment: Reinvesting Free Time Into Personal Wellbeing(28:15) The ROI of AI: Better Humans, Not Just More Productivity(30:20) Leadership, Employee Engagement, and Human Performance(31:05) Can HR Still Make Work Better?(32:15) Why Human Impact Often Happens Behind the Scenes(34:15) Moo’s AI Survey and Understanding Employee Sentiment(35:20) Speed vs. Quality: What Employees Are Experiencing(36:40) Leadership Responsibility in High-Pressure Environments(38:20) AI’s Impact on Productivity and Workday Design(39:05) Recognition, Performance, and AI-Assisted Work(40:35) Rethinking Performance Reviews in an AI World(42:10) Why Traditional Performance Management May Need Reinvention(44:00) Balancing Compliance, Governance, and Modern Talent Practices(46:45) Leadership, Humanity, and High Performance Can Coexist(49:45) Clear Expectations, Feedback, and Human-Centered Leadership(51:20) Productivity, Flexibility, and Managing Outcomes Instead of Time(52:30) Rapid Fire: Advice for New HR Professionals ---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Amy Reichanadter, Chief People Officer at Databricks, joined us on The Modern People Leader to discuss her upskilling journey throughout her career, creating consumer-grade employee experiences, and leading through rapid technological change. ----  Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl----  (07:28) Long-Term Career Growth and the Value of Staying Power(10:35) Why Continuous Learning Matters for Modern HR Leaders(13:11) The Builder Mindset: AI, Leadership, and Hands-On Learning(16:08) How Databricks Uses AI Internally Across HR(17:37) Upskilling in the AI Era and Accelerated Learning Loops(19:10) Building AI Readiness: From Baseline Knowledge to Power Users(20:59) Identifying AI Champions and Future Talent(23:18) Databricks’ AI Transformation Journey and Early Use Cases(26:08) Prioritizing HR Automation and Building AI-Native Processes(28:39) AI Transformation as a Full-Time Organizational Effort(30:18) Consumer-Grade AI Experiences for Employees(33:19) Building HR Agents and Delivering Instant Employee Support(36:42) Product Design Lessons from Consumer Technology(39:29) Creating a North Star for AI Transformation(42:26) AI, Critical Thinking, and the Future of Learning(45:17) Learning Resources, Podcasts, and Professional Development(47:39) Does AI Free Creative Capacity or Reduce Critical Thinking?(50:08) Reimagining the HR Function Through AI(51:47) Why AI Skills Are Becoming Essential for Every Employee ---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Cameron Price, Head of People & Talent at Medium, joined us on The Modern People Leader to discuss how people teams can lead AI change management through trust, curiosity, and human-centered design. We talked about AI fluency, balancing innovation with authenticity, measuring employee sentiment around AI adoption, and why humans-first leadership matters more than ever. ----  Sponsor Links:🔗 Book a conversation with Compete at compete.com/mpl🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Explore the 2026 ​Deloitte Human Capital Trends Report----  (06:22) Cameron’s Career Story and Journey Into People Leadership(07:20) From Poetry Degree to Startups and Customer Support(08:18) Building Teams Across San Francisco, Dubai, and the Philippines(09:10) Growing Through Recruiting, HR, and Leadership at Medium(10:05) Biggest Lessons Becoming Head of People(11:20) What Medium Does and Why Human Content Matters(12:50) Content Businesses, AI, and Why These Times Feel Different(14:10) Medium’s AI Journey: Observation to Transformation(15:40) AI as Change Management, Not Just Tool Adoption(17:05) Humans First: Medium’s Values and AI Philosophy(18:45) What Humans First Actually Looks Like in Practice(20:05) Knowing When Not to Use AI(21:15) Balancing Human Creativity with AI Capabilities(22:10) Creating AI Policies Without Top-Down Control(24:00) Experimentation Culture and Building AI Guidelines(25:20) AI as a Capability Expander, Not a Content Machine(26:35) AI Fluency Expectations and Behavior-Based Frameworks(28:15) Why Judgment Matters More Than Tool Usage(29:00) Building an AI Culture Without Centralized Control(30:10) The Role of Managers in AI Adoption(31:10) Using AI to Make Management More Effective(32:10) Rolling Out AI Fluency Expectations Through Managers(34:10) Addressing AI Skeptics and Resistance to Adoption(36:05) Staying Curious While Managing AI Concerns(37:30) AI Skills, Career Development, and Job Market Realities(39:15) Why AI Won’t Replace You, But AI Fluency Might Matter(40:00) Development Responsibility and Proactive Learning(42:10) Measuring AI Sentiment Instead of AI Spend(43:10) AI Brain Fry and Managing the Pace of Change(44:40) What Happens If AI Tools Disappear Tomorrow?(45:30) Designing Medium’s AI Sentiment Survey(47:00) Survey Findings: Friction, Slop, and Downstream Work(49:05) Engagement, Satisfaction, and Employee Trust(50:15) AI Overload, Burnout, and Context Switching---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Nir Leibovich, Product Executive at QuickBooks Workforce, joined us on The Modern People Leader to discuss why HR and finance teams struggle when data lives in silos and how unified systems create better business decisions. Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode306----  Sponsor Links:🔗 Book a conversation with Compete at compete.com/mpl🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Learn more about Intuit QuickBooks Workforce at QuickBooks.com/workforce----  (06:34) Nir’s Entrepreneurial Journey: Builder Mindset and Solving Problems(15:12) HR’s Admin Burden and Why the Function Still Feels Broken(17:23) Why HR and Business Teams Operate in Silos(20:08) Why HR Teams Must Understand the Business to Support People Better(21:17) Why Finance and HR Alignment Matters More Than Ever(22:29) The Problem with Separate Systems and Separate Data Sources(23:18) Construction Industry Example: Real-Time Workforce Data in Action(26:11) Why Unified Systems Create Better Business Decisions(26:34) The Spreadsheet Problem: Finance vs HR Source of Truth(28:22) Moving Beyond Parallel Processes and Building Shared Metrics(34:00) AI, Unified Data & Better Business Recommendations(35:02) AI Use Cases and Why Unified Workforce Data Changes Everything(36:18) Employee Trust, Sensitive Data & Responsible AI Adoption(38:16) The Two Biggest Barriers to AI Adoption: Value and Trust(40:00) Using AI to Become Better Managers and People Leaders(42:25) How Close Are We to the Future of AI-Powered Workforce Decisions?---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Amy Schwartz, Chief People Officer at Wiz, joined us on The Modern People Leader. We talked about why HR alone can't create a high-performance culture, why relationships and influence matter more than HR systems, and why "picking up the trash" - a leadership philosophy she picked up working in casinos - has stuck with her ever since.----  Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Learn more about Intuit QuickBooks Payroll at QuickBooks.com/workforce🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:🔗 Go sign up for MPL Build.----  (07:02) Amy’s Career Story: From Casinos to Chief People Officer(10:01) Life in Vegas and Leadership Lessons Outside the Strip(11:40) What Wiz Does and Joining a Hypergrowth Company(12:33) Google Acquisition and Joining the Google Cloud Family(13:42) Why HR Alone Cannot Create High Performance(16:11) HR Systems Aren’t the Work, Influence Is(18:01) High Performance Obsession and Getting the Fundamentals Right(19:53) Why Leadership Shapes Culture More Than HR Programs(21:00) The Limits of HR Ownership and Building Executive Influence(22:25) Breaking Out of Traditional HR Thinking(24:10) The MVP Mindset and Reallocating Time to What Matters(25:15) Introducing “Pick Up the Trash” Leadership Philosophy(29:33) What Picking Up the Trash Looks Like at Wiz(31:45) HRBP Expectations and Operating Principles for Teams(34:25) Future-Proofing HR: MVP Thinking and Operational Excellence(37:08) Burnout, Humanity, and Why EQ Still Matters(41:08) People Ops as Product and Design Thinking for HR Teams(45:08) Avoiding Rip-and-Replace Change Management(47:10) Starting Small: Bringing Product Thinking into HR Teams(49:17) Rapid Fire Questions Begin(50:05) Career Advice: Pick Up the Trash(51:30) Team Superpower: The Beacon(52:42) Performance Questions Every Leader Should Ask(53:36) Dream Guests, Molly Graham, and Operator Mindsets ---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Laura Tomaino, Chief People Officer at Glooko, joined us on The Modern People Leader. We talked about why “People-First” leadership feels harder in 2026 and what it actually looks like to live up to that today.----  Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:🔗Go sign up for MPL Build.----  (08:51) Building HR from Scratch at HealthEdge & Scaling Through Growth(11:12) Joining Glooko & Leading People Across Seven Countries(13:03) What Glooko Does & Supporting Diabetes Care Globally(13:39) Joining Before a $100M Series F & Building a New Leadership Team(15:15) Why “People-First” Leadership Feels Harder in Today’s World(16:56) The Real Meaning of Being People-First in HR(19:22) Why HR Leadership Can Feel Lonely & the Need for Real Conversations(21:20) The Four Drivers of Employee Experience: Connection, Growth, Recognition & Alignment(25:54) Why Mission Alignment & Business Transparency Matter(28:08) Bringing Remote Teams Together Through Global Company Events(29:09) How to Stay People-First Even on a Tight Budget(32:02) Tough Leadership Decisions, Benefits Changes & Listening to Employees(36:06) AI Anxiety, Flattening Organizations & the Future of Work(38:24) Why Laura Is Optimistic About AI & Workforce Change(42:40) How Employees at Glooko Feel About AI Adoption(46:36) Curiosity Over Fear: What Makes Teams Thrive During Change(48:15) Why Curious People Beat “Brilliant Jerks” Every Time(51:28) Hiring for Curiosity, Passion & Human-Centered Thinking(55:20) AI’s Future in Healthcare & Managing Massive Health Data Responsibly ---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Jevan Lenox, Chief People Officer at Writer, joined us on The Modern People Leader. We talked about why AI adoption alone is not enough, how companies can use “directed innovation” to drive real business outcomes with AI, and what high performance looks like in the AI era.----  Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Explore the 2026 ​Deloitte Human Capital Trends Report🔗 Book a conversation with Compete at compete.com/mplMPL Links:🔗Go sign up for MPL Build.----  (06:23) Reinventing McKinsey’s Hiring Process Across North America(07:21) Moving to Asia-Pacific & Falling in Love with the People Path(08:22) Leaving Consulting for High-Growth Companies(09:03) Lessons From Square, Blue Bottle Coffee & Founder-Led Companies(10:08) Why Blue Bottle Coffee Changed Jevan’s Perspective on Leadership(12:55) What Writer Actually Does Explained in Plain Language(14:40) The Disconnect Between AI Adoption & Real Business Outcomes(16:10) Why AI Fluency Alone Does Not Create Business Value(17:34) Why the Best AI Strategies Combine Bottom-Up & Top-Down Leadership(20:06) AI’s Next Phase: Growth, Scale & Expanding the Business(21:40) Marketing Personalization, AI Agents & Customer Experience at Scale(23:35) Stephen’s CTO Experiments & Building AI Systems for MPL(27:10) Directed Innovation vs “Let a Thousand Flowers Bloom”(29:30) From AI Adoption Metrics to Real Organizational Outcomes(31:05) Why AI Leaderboards Can Create the Wrong Behaviors(32:22) Understanding AI Workflows, Iteration & Knowledge Sharing(33:28) Positive Deviance & Finding High-Impact AI Use Cases(36:10) AI Virality, Peer Learning & Spreading Better Workflows(38:12) What High Performance Looks Like in the AI Era(39:45) Why “AI-Pilled” Employees Become Force Multipliers(41:18) System Thinking, Career Growth & Reinventing Performance(42:05) Daniel’s AI Sales Bot & Reinventing Enterprise Sales Workflows(43:18) Why Traditional Change Management No Longer Works(44:15) “There Is No Final Answer in HR Anymore”(45:20) AI as a Creative Thought Partner & Expanding Imagination(46:08) AI, Productivity & Unlocking Strategic Thinking Time(47:20) The “Maslow’s Hierarchy” of AI Value Creation(48:10) The Rise of AI Managers & Automated Leadership Structures(50:32) AI’s Impact on Early Career Talent & New Grads(52:02) Why Adaptability Will Matter More Than Specialization(53:32) Why Talent Acquisition & Recruiting May Be Fundamentally Reinvented ---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Kirsten Moorefield, Chief Strategy Officer & Co-Founder at Cloverleaf, Sarika Lamont, CPO at Vidyard, and Sarah Royer, Sr. Manager of People Ops at Nirvana Insurance, joined us on The Modern People Leader for a live discussion on AI coaching. We talked about what AI coaching actually means today, building these tools in-house versus buying, and why career growth will never be a perfect checklist.----  Sponsor Links:🔗 Learn more about Intuit QuickBooks Payroll at QuickBooks.com/workforceMPL Links:🔗 Go sign up for MPL Build.----  (08:53) What AI Coaching Actually Means Today(10:47) The AI Coaching Definition Problem & Human Coach Misconceptions(12:01) Why AI Cannot Replace Human Relationships at Work(13:54) AI as an Enabler for Better Manager Conversations(15:05) Teaching Employees to Own Their Career Growth(16:18) Building AI Tools for Managers, Coaching & Performance Conversations(18:08) Connecting HR Systems, Context & Employee Data Together(20:02) Sarah’s Approach to Building AI Coaching Skills in Claude(22:01) Buying vs. Building AI Coaching Tools Internally(24:05) Kinfolk, AI Employees & Workflow Automation at Vidyard(27:00) Claude Skills, AI Coaching Gems & Legal Guardrails(29:47) Why HR Teams Should Start Small & Experiment Fast(31:00) What Makes an AI Coaching Tool Actually Valuable(32:14) Why Daily Coaching & Relationship Context Matter Most(34:11) The Importance of Personalized Coaching in the Flow of Work(36:01) Cloverleaf’s MCP Approach & Integrating Behavioral Data(37:12) Why Managers Struggle With Coaching Conversations(38:04) HR’s AI Adoption Problem & Fear of Falling Behind(40:07) Sarika’s Approach to AI Change Management at Vidyard(42:02) Making AI Adoption Fun, Human & Transparent(44:04) Focus Fridai, AI Enablement & Experimentation Culture(45:12) Why AI Skills Are Becoming Mandatory for Employees(46:09) Sarah on Creating Space for HR Teams to Build With AI(47:53) HR Professionals as Builders & Full-Stack Problem Solvers(48:49) AI Ethics, Compliance Risks & Responsible AI Coaching(50:28) Balancing AI Pressure From CEOs While Protecting Employees(51:15) Q&A: How Employees Are Actually Using AI Coaches(52:43) Career Growth, Self-Ownership & the Limits of AI Guidance(55:09) Why Career Growth Will Never Be a Checklist---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

Cara Brennan Allamano (Founder of PeopleTech Partners and former Chief People Officer at Lattice) and Jevan Lenox (Chief People Officer at Writer) joined Stephen at Fix Healthcare Live. They talked about the growing pressure on HR leaders and why modern people leaders need to rethink how they operate in a rapidly changing world.----  Sponsor Links:🔗 Explore the 2026 ​Deloitte Human Capital Trends Report🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Learn more about Intuit QuickBooks Payroll at QuickBooks.com/workforceMPL Links:🔗 Go sign up for MPL Build.----  (03:00) How the CPO Role Is Transforming in Real Time(04:00) COVID’s Lasting Impact on Employee Expectations and Healthcare(05:00) Why Healthcare Became an Emotional Workplace Issue(06:00) The Tension Between Rising Costs and Better Employee Support(07:00) The Shift From an Employee-Powered Market to an Employer-First Economy(08:00) Why Modern CPOs Are Starting to Look More Like COOs(10:00) Business Acumen, Operating Acumen, and the New Expectations for HR(11:00) Why Traditional Benefits Systems Are Falling Behind(12:00) AI’s Rapid Growth and What It Means for HR Leadership(13:00) How AI Is Democratizing Technology for People Teams(15:00) Why Judgment and Expertise Still Matter in the AI Era(16:00) The Case for Strategic Partners Over Building Everything In-House(17:00) Scaling Better Employee Experiences Through AI Systems(19:00) HR Leaders as Major Buyers of Healthcare(20:00) The Ethical Weight of Benefits Decisions(21:00) Why CPOs Need Innovative Healthcare Partners(22:00) Making Hard Trade-Offs With Integrity(23:00) Why Healthcare Innovation Feels Risky for Finance Leaders(26:00) Cara’s Advice: Stay Educated on Emerging Healthcare Innovation(27:00) Jevan’s Advice: Stop Searching for “The Answer”(28:00) Why the Future of HR Requires Constant Iteration(29:00) Community, Partners, and Navigating Uncertainty ---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.