AI in a Messaging World

In this episode, you will hear from Matt Ekram, Advisor – Mobile Ecosystem Forum, Aaron Alter, CEO – Telgorithm, Chris Brunner, Founder and CEO – Authvia, Nitin Seth, CEO & Co-Founder – Conversive and Ramy Riad, Director, AI GTM & Messaging Strategy – Webex CX. The discussion explores how agentic AI is transforming customer engagement and conversational commerce, including the opportunities and challenges surrounding autonomous interactions, payment integration, identity verification, security, accountability and the communications infrastructure needed to support adoption at scale.

In this episode, you will hear from Dario Betti, CEO – Mobile Ecosystem Forum, Aulia Amin – General Manager API Business, Telkomsel, Melvin Jeffery Chan – SVP Big Data Analytics & Monetization, Indosat and Sumesh Menon , CEO U2opia Mobile.The discussion explores how telecom operators are using APIs, telco cloud and Network-as-a-Service (NaaS) to create new revenue streams and strengthen engagement with enterprise customers.

The discussion talk about how ready Indonesia’s networks are for the AI boom, the challenges operators face, and what needs to happen next to support growing AI demand.

In this episode, you will hear from Nicholas Rossman, Director of Programmes – MEF, Sachin Sakhare, Senior Product Manager – TELUS Partner Solutions, Stéphanie Sollinger, Sales Director Western Europe & Canada – Digital Virgo, Lisa Doganieri, Senior Director, Marketing & Operations Canada, LATAM & APAC – Stingray, Pamela Sotomayor, Business Development Director – Sam Media and Valentino Serino, Director of Partnerships – Busuu. The discussion explores how Canada as a strategic market for Direct Carrier Billing (DCB) and digital services.

In this episode, you will hear from Nicholas Rossman, Director of Programmes – MEF, Bill LaRuffa, VP Commercial Sales & Strategic Partnerships – SOMOS, Roddy Lindsay, Founder & CEO – TexterID and Mark Wert, Strategic Account Director – Hiya . The discussion explores how digital identity is evolving beyond the traditional phone number and how brands can establish secure, verifiable, and consistent interactions across digital channels.

In this episode, you will hear from Caitlin O’Neill, Director, Messaging Product Development – Canadian Telecommunications Association, John Bruner, CEO – Aegis Mobile, Stefan Heller, Chief Revenue Officer – The Campaign Registry and Stephanie Lashley, VP, Messaging Strategic Alliances & Infrastructure – Bandwidth. The discussion discusses the operational, fragmentation, and deliverability challenges affecting the global expansion of business messaging.

In this episode of MEF Leadership Forum Canada 2026, you will hear from Nicholas Rossman, Director of Programmes – Mobile Ecosystem Forum, Catalin Bedea, VP, Product Management – netnumber, Nima Golchini, Head of PreSales Americas – ENEA, Omar Mansour, Head of Solution Architect, Canada & EU – Transunion and Tracey Cash, Senior Director of Messaging, North America – Sinch. The discussion explores how increasingly sophisticated fraud tactics, including brand impersonation, synthetic identities, and generative AI, are challenging traditional fraud prevention protocols such as KYC and KYT.

In this episode of MEF Leadership Forum Canada 2026, you will hear from Caitlin O’Neill, Director, Messaging Product Development – Canadian Telecommunications Association, Stacy Rampersad, Strategic Account Executive – IC Group, Antonio Deruvo, Telecom Account Manager Expert – Infobip.The discussion explores the future of mobile messaging, comparing the reliability of traditional SMS with the richer, more interactive capabilities of RCS.

In this episode of MEF CPaas Evolution Summit 2026, you will hear from Nick Millward, Advisor , MEF and Pinder Takhar, CMO & Co-Founder, Lyberate.The discussion explores how AI is transforming messaging and customer engagement, from automation and personalised experiences to the growing role of AI agents, and the opportunities and challenges ahead.

In this episode of MEF CPaas Evolution Summit 2026, you will hear from Nick Millward, Advisor – MEF, Brian D’Arcy , Director of Global Telecom Business Development – Infobip, Eugenio Pradas, Senior Vice President Strategic Business Development – BTS, Fabio Garrido, Head GTM & Partnerships – Sinch, and John Waters, Chief Commercial Officer – Phonovation. The discussion explores how AI, rich messaging, enterprise adoption and new revenue models are shaping the future growth of the CPaaS industry.