TechVerified by Intactic: Sonia Fiorenza from FirstUp

This exciting conversation includes: Robin Daniels' Background and Current Role - Career history and move to Denmark - Joining LMS 365 as Chief Business Officer - Mission of LMS 365 Learning - The problem of disengagement and outdated skills - Transforming learning from a necessity to a desire The Role of Work Experience and Technology - Discussion of integrating technology into the flow of work Acquisition and Integration of Weekly 10 - Background on Weekly 10, an engagement and performance platform - Weekly check-ins fostering team closeness - Real-time feedback importance - Data utilization for personalized learning paths The Importance of Learning and Growth - Awareness in personal and professional development - Technology's role in learning awareness Approach to Communication Pre and Post-IPO - Internal communication - Ramping up external communications - Post-IPO market narrative reinforcement Creating a Great Workplace - Building brand experience for employees - Being recognized as a Great Place to Work Building Environments for Success - Importance of creating motivating and empowering company cultures - Innovation as a product of employee motivation and engagement Shifting People Management Perspectives - Adapting to evolving learning methods - Personalizing learning experiences - Measuring the impact of learning on business outcomes Communication and Transparency within Companies - Importance of openness and transparency - Using LinkedIn for team communication - Manager training and internal excitement building Creating a Super Brand - The three requirements: consistency, focus, and time - Encouraging others to start building their brands Robin's Vision for LMS 365 - Aspiration for LMS 365 to be a category-defining company - Positioning LMS 365 as an underdog with high potential

The Traditional Mindset about Intranets - Intranets seen as an upgraded version of the internet - Struggles with this mindset in organizations - Importance of distributed governance and nurturing community Technology Platforms and Their Impact - Conscious consideration before making platform decisions - Importance of focusing on the technologies being sold - Trend toward enabling multiple administrators - Building creator communities inside organizations Embedding Technology and Automation - Embedding technology into existing systems for insights- Importance of automation and using technology to automate tasks - Uncertainty about specific tasks to automate Transitioning to a SaaS Model - Difficulty of transitioning from services to SaaS - Insight from building intranets for large brands - Balancing scalability and growth in product sales Building a Source of Truth - Importance of building a modern internet as a source of truth - Balance between systems and processes and upskilling the team - Distributed governance and setting expectations Maximizing the Value of New Technology - Openness about challenges and failures - Forward planning, change management, and consultation - Involvement of the right participants at the right time Unlocking Knowledge and Innovation - Challenges of siloed knowledge in changing work patterns - Importance of access to knowledge for driving innovation Building Connections and Relationships - Challenge of building connections across different locations - Technology platforms enabling connections and relationships - Negative impact of lack of access to necessary information Evolving Employee Experience - Increasingly digital, hybrid, and remote employee experience - Need for considering different use cases for technology - Business case beyond increased readership and engagement

This conversation includes: - Importance of Archiving Channels in Slack - Slack hygiene and best practices - Evaluating if active channels are still effective - The role of communication tools in remote and hybrid work - Understanding how different tools and technologies connect - Teaching employees to navigate technology connections - Articulating and establishing company culture for remote work - Incorporating employee voices and feedback - Engagement as a performance metric - Prioritizing people and engagement in the industry - Establishing clear communication channels from the beginning - Task or purpose-specific guidance for digital workplaces - Choosing the right tools for specific tasks - Consolidation of platforms and understanding of overlap - Delineating which platform is used for specific purposes - Making executives visible and accessible - Fostering transparency and facilitating hard conversations

This conversation includes: - How Sonia Fiorenza contributed to the FirstUp growth journey - Importance of an Integrated Communications Platform - Rethinking communication functions and budget systems - Reducing costs and providing better insights faster - The changed world of communication and the need for budget reevaluation - Pride in the company's growth and evolving offerings- - Role in advising customers and learning from them - Attune Summit Event: Prioritizing employees and organizations in the tech discussion - Importance of staying inspired and thinking differently

This conversation includes: - The founding story of Cerkl and framing the problem or challenge - The goal of providing a consumer-like employee experience - Factors to consider when building a business case for Comms Tech - Impact and understanding of AI and machine learning - Investing in employees for talent attraction, retention, and organizational growth - Differences between corporate communication and marketing - Building long-term relationships and maniacal value creation

Preston Lewis, CEO of Intactic and host of TechVerified, speaks with Muriel Clauson Closs, Co-Founder of Anthill This conversation includes: - The Anthill founding story - Feature highlights of the Anthill front-line worker communications tech - Overview of AI for Internal Communicators - What keeps Muriel inspired