Real Talk Sit Down with SunBeast Melissa Smith

Adrian Valente sits down with Jamie Christopher, Service Advisor from Bob Bell Chevrolet of Baltimore, to talk about the impact Sunbit has on her customers and her bottom line. Hear Jamie talk about the importance of never judging a book by its cover (aka you never know someone's financial situation) and why Sunbit should be offered to everyone.

Adrian Valente sits down with the #1 SunBeast in the nation, Alan Muniz, to hear his approach to offering Service Now, Pay-over-time on the drive. Hint: Offer it to everyone.

In this episode of Real Talk we sit down with Alicia Berend, MPI Expediter from Fred Haas Toyota World in Houston, TX. Alicia shares with us her passion for using Sunbit to help everyday people get the auto repairs they need. 

On this episode, we sit down with SunBeast and Service Advisor Tanya Ruiz at Los Angeles Chrysler Dodge Jeep Ram to hear her tips for success on the drive. Tune in to hear Tanya talk about the importance of genuine customer relationships and how she integrates Sunbit into her sales process. 

We sit down with George Hazen from Bob King Hyundai Genesis in Winston Salem North Carolina to talk about his success as a Service Advisor, his journey to automotive parts and service, and being recognized as a Super SunBeast for placing in the top 1% of Service Advisors nationwide using Sunbit. 

We sit down with SunBeast David Edwards from Trotter Ford Lincoln in Pinesville, Arkansas to hear his approach to using Sunbit on the drive. 

Tune to hear Melissa Smith, Sunbit SunBeast from Vaden Nissan of Hinesville in Flemington, Georgia, share her experience on the service drive and how she leverages Sunbit to help her customers access the parts and services they need.

During this episode of Real Talk, we'll sit down with Crystal Pent, District Parts and Service Manager at Kia Motors America, to talk about her journey to professional success in auto parts and service. She'll share her experience as a female leader in the industry and offer advice for others looking to grow professionally in their parts and service careers.

Never has it been more important to hire the right people, and in parts and service, the Service Advisor can make or break your team. Join us for Real Talk with Francisco Melendez, the Service Manager at Universal Hyundai in Florida as he shares what it takes for Service Advisors to perform at the highest level and how to identify and grow talent.

On this fireside chat, we have some "real talk" with two leading service center experts about how they're rebuilding their businesses better than before COVID-19. Hear how they are leading their teams to record-breaking months in the wake of a crisis. Panelists include Jeremy O'Neal, President & Lead Sales Trainer and Owner-Operator @ Advisorfix and Freedom Auto Repair and Robert Garcia, Service Director @ Toyota of Dallas.