Episode 128: Revolutionizing Home Care: Workforce, Technology, and Trends

In this episode of Senior Living Visionaries, host Jennifer Drago interviews two guests about an innovative middle market senior living product they have under development: Matt Thornhill, leader of Cozy Home Community, and Jim Pieffer, CEO of Presbyterian Senior Care Network.Cozy Home Community, also known as pocket neighborhoods or cottage communities, feature 12 homes built around a community center. Generally, four of these neighborhoods are combined on one parcel for a total of 48 homes and up to 96 residents. This co-housing model requires seniors to volunteer a certain number of hours per month using their strengths for the benefit of their community and have a true desire to be social and active with their neighbors. Cozy Home Community uses modular-built homes that have consistent quality and can be developed more quickly than traditional construction.Presbyterian SeniorCare Network and the Slippery Rock University Foundation have joint ventured to create the first Cozy Home Community in Slippery Rock, PA. Jim and Matt discuss the benefits of integrating university resources and creating an intergenerational community. They emphasize the importance of partnerships, zoning considerations, and creative financing in developing such communities.Matt and Jim offer advice for senior living organizations interested in serving the middle market, stressing the need for collaboration and keeping operating costs low. The episode concludes with optimism for the future of senior living and the potential for expanding the Cozy Home Community model in other locations. This episode highlights a forward-thinking approach to meeting the needs of the aging population through innovative community design and strategic partnerships.Visit https://www.peaktoprofit.com/blog/pieffer-thornhill for Jim & Matt's bio and contact information as well as a PDF of the Cozy Home concept.   Hosted on Acast. See acast.com/privacy for more information.

This episode features Bob Roth, Managing Partner of Cypress HomeCare Solutions, discussing the trends in home care including workforce challenges, technology options and opportunities for collaboration and partnership in the senior care industry.Connect with Bob:Email: [email protected]: linkedin.com/in/bobrothchs***Want to learn proven strategies to unlock the hidden revenue potential in your senior living organization? Hear the curated advice from industry experts in the free white paper "13 Secrets to Increase Profitability in Senior Living"! Download it now at www.peaktoprofit.com/f/secrets ***About Our Guest:Bob Roth is the Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions with his family in 1994. With nearly 40 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the Month and was a finalist for the 2015, 2022 and 2023 Phoenix Business Journal’s Healthcare Heroes award.About the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Senior Living Visionaries, hosted by Jennifer Drago, strategy consultant and CEO of Peak to Profit, we delve into the crucial topic of board governance, focusing specifically on board engagement. The discussion begins with an introduction to a valuable free resource available on the Peak to Profit website (www.peaktoprofit.com): the Nonprofit Board Governance Self-Assessment, which helps organizations evaluate their governance processes and identify areas for improvement.Jennifer outlines ten key practices for enhancing board engagement, starting with an effective board orientation. This includes providing a comprehensive overview of the organization's history, strategic plan, current financial status, and future vision. She also emphasizes the value of mentoring, where a seasoned board member supports and guides a new board member, ensuring they feel comfortable and well-informed.***Maximize your board's potential! Grab a copy of Nonprofit Governance Self-Assessment workbook to identify areas where your board excels and where it can improve. ➡️ https://www.peaktoprofit.com/f/board ***About Our Host:Jennifer Drago is an award-winning strategist, author, speaker and certified business coach. Through Peak to Profit consulting, she helps senior living, healthcare and nonprofit organizations get clear on their vision and strategy so they can identify -- and execute on -- opportunities for growth, revenue and operational efficiencies.Jennifer worked as a strategy and operations executive in the healthcare and senior living industries for 30 years, facilitating strategic plans and developing new programs and service lines. She holds a bachelor’s degree in Finance, a master’s degree in Business Administration and a master’s degree in Health Services Administration from Arizona State University. Visit www.seniorlivingvisionaries.com/ or our sponsor, www.peaktoprofit.com, to learn more!You can also follow Jennifer on her LinkedIn: www.linkedin.com/in/jenniferdragoAbout the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: www.airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Senior Living Visionaries, host Jennifer Drago welcomes Dr. Amanda Young and Elizabeth Weglein from The Wesley at Home. Jennifer, a seasoned strategy and governance consultant, introduces her guests and answers their questions about governance as they endeavor to strengthen their Board of Directors.***Maximize your board's potential! Grab a copy of Nonprofit Governance Self-Assessment workbook to identify areas where your board excels and where it can improve. ➡️ https://www.peaktoprofit.com/f/board ***About Our Guest:Amanda Young serves as the Executive Director of The Wesley at Home (soon to be Wesley Secure Care). She is an experienced gerontologist and specializes in launching and operating Continuing Care at Home (CCaH) programs. Elizabeth Weglein serves as the CEO of Elizabeth Cooney Personnel Agency and Vice Chair of The Wesley at Home Board of DirectorsAbout the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! https://www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH. Hosted on Acast. See acast.com/privacy for more information.

In this episode, host Jennifer Drago, strategy and governance consultant and CEO of Peak to Profit, shares key takeaways from the Arizona LeadingAge 2024 Conference. Jennifer also summarizes the valuable insights and trends discussed at the Arizona LeadingAge conference.**Looking for more expert insights? Grab a copy of our valuable resource, "13 Secrets to Increase Senior Living Profitability in 2024," where I've curated expert perspectives from industry leaders featured on the "Senior Living Visionaries" podcast. 👉 https://www.peaktoprofit.com/f/secrets ***About Our Host:Jennifer Drago is an award-winning strategist, author, speaker and certified business coach. Through Peak to Profit consulting, she helps senior living, healthcare and nonprofit organizations get clear on their vision and strategy so they can identify -- and execute on -- opportunities for growth, revenue and operational efficiencies.Jennifer worked as a strategy and operations executive in the healthcare and senior living industries for 30 years, facilitating strategic plans and developing new programs and service lines. She holds a bachelor’s degree in Finance, a master’s degree in Business Administration and a master’s degree in Health Services Administration from Arizona State University.  Visit http://seniorlivingvisionaries.com/ or our sponsor, https://www.peaktoprofit.com/, to learn more!You can also follow Jennifer on her LinkedIn: https://www.linkedin.com/in/jenniferdrago/About the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! Visit https://www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH Hosted on Acast. See acast.com/privacy for more information.

In this episode, Jennifer Drago, a Strategy Consultant and Host of the Senior Living Visionaries Podcast, discusses the importance of term limits and having a regular board member assessment process for nonprofit boards.Jennifer’s strategy development and governance expertise has helped senior living, healthcare and nonprofit organizations increase profitability and impact. In this episode, Jennifer guides nonprofit organizations to improve governance and enhance strategic effectiveness through term limits and annual board member assessment processes.Want to see how your board is performing? Take our free Nonprofit Governance Self-Assessment at www.peaktoprofit.com/f/board. You'll get immediate feedback on areas where your board shines and areas that you can improve.About Our Host:Jennifer Drago is an award-winning strategist, author, speaker and certified business coach. Through Peak to Profit consulting, she helps senior living, healthcare and nonprofit organizations get clear on their vision and strategy so they can identify -- and execute on -- opportunities for growth, revenue and operational efficiencies.Jennifer worked as a strategy and operations executive in the healthcare and senior living industries for 30 years, facilitating strategic plans and developing new programs and service lines. She holds a bachelor’s degree in Finance, a master’s degree in Business Administration and a master’s degree in Health Services Administration from Arizona State University. She is a Life Fellow of the American College of Healthcare Executives, a certified Nonprofit Board Consultant (BoardSource), a certified Mastery Method Coach (Institute of Coaching Mastery) and a Lifecycles Capacity Consultant (Nonprofit Lifecycles Institute).Visit http://seniorlivingvisionaries.com/ or our sponsor, https://www.peaktoprofit.com/, to learn more!You can also follow Jennifer on her LinkedIn: https://www.linkedin.com/in/jenniferdrago/About the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! Visit https://www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH Hosted on Acast. See acast.com/privacy for more information.

In this episode, host Jennifer Drago interviews Jill Vitale-Aussem, president and CEO of Christian Living Communities, a Colorado-based not-for-profit organization. Jill discusses the importance of cultural transformation in senior living organizations, strategic planning, financial sustainability, combating ageism, creating a positive experience, and more!You can follow Jill on her socials:https://www.linkedin.com/in/jill-vitale-aussem/ | https://christianlivingcommunities.org/👉Check out Jill Vitale-Aussem's book, Disrupting the Status Quo of Senior Living: A Mindshift, at https://mindshift.healthpropress.com/#about-the-book 👉See CLC’s Citizenship philosophy in action: https://www.youtube.com/watch?v=R3uU6tgWoS4Other books mentioned in this episode:✅Right Place, Right Time: The Ultimate Guide to Choosing a Home for the Second Half of Life by Ryan Frederick✅Ageism Unmasked: Exploring Age Bias and How to End It by Tracey Gendron, PhDAbout Our Guest:Jill has over 25 years of experience in senior living and transforming the culture of nursing homes, assisted living communities, and retirement communities. Today, Jill serves as President & CEO of Christian Living Communities (CLC), a Colorado-based not-for-profit serving more than 1,500 older adults and their families through its communities and home care services. CLC’s management and consulting division, Cappella Living Solutions, provides third-party management, consulting and digital marketing services to mission-aligned organizations throughout the country. About the Show:👉Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! Visit https://www.peaktoprofit.com/podcast-subscribe.👉Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH Hosted on Acast. See acast.com/privacy for more information.

Succession planning is crucial but often overlooked in nonprofits. More than 70 percent of organizations lack formal CEO succession plans and emergency transition procedures. This leaves boards unprepared when sudden leadership changes occur. What happens if your CEO leaves unexpectedly? Who will take over financial and operational responsibilities on short notice? Senior Living Visionaries host, Jennifer Drago, discusses the importance of CEO succession planning for nonprofit organizations. She emphasizes the need for nonprofits to have an emergency leadership transition plan in place in case of an abrupt CEO departure. This plan should outline who will take on key responsibilities like financial oversight, communications, and interim management.About Our Host:Jennifer Drago is an award-winning strategist, author, speaker and certified business coach. Through Peak to Profit consulting, she helps senior living, healthcare and nonprofit organizations get clear on their vision and strategy so they can identify -- and execute on -- opportunities for growth, revenue and operational efficiencies.Jennifer worked as a strategy and operations executive in the healthcare and senior living industries for 30 years, facilitating strategic plans and developing new programs and service lines. She holds a bachelor’s degree in Finance, a master’s degree in Business Administration and a master’s degree in Health Services Administration from Arizona State University.  Visit http://seniorlivingvisionaries.com/ or our sponsor, https://www.peaktoprofit.com/, to learn more!You can also follow Jennifer on her LinkedIn: https://www.linkedin.com/in/jenniferdrago/About the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! Visit https://www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH Hosted on Acast. See acast.com/privacy for more information.

Today, Jennifer Drago, an experienced strategist and business coach, hosts a solo episode. She’s passionate about executive leadership and strategic planning. Jennifer has worked with senior living organizations and nonprofits, helping them improve their governance and strategic planning. In this episode, she discusses a very important topic: the need for board education and understanding about the responsibilities of board members, and their crucial roles in shaping organizational strategic direction. About Our Host:Jennifer Drago is an award-winning strategist, author, speaker and certified business coach. Through Peak to Profit consulting, she helps senior living, healthcare and nonprofit organizations get clear on their vision and strategy so they can identify -- and execute on -- opportunities for growth, revenue and operational efficiencies.Jennifer worked as a strategy and operations executive in the healthcare and senior living industries for 30 years, facilitating strategic plans and developing new programs and service lines. She holds a bachelor’s degree in Finance, a master’s degree in Business Administration and a master’s degree in Health Services Administration from Arizona State University. She is a Life Fellow of the American College of Healthcare Executives, a certified Nonprofit Board Consultant (BoardSource), a certified Mastery Method Coach (Institute of Coaching Mastery) and a Lifecycles Capacity Consultant (Nonprofit Lifecycles Institute).Visit http://seniorlivingvisionaries.com/ or our sponsor, https://www.peaktoprofit.com/, to learn more!You can also follow Jennifer on her LinkedInAbout the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! Visit https://www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH Hosted on Acast. See acast.com/privacy for more information.

In this episode, we interview Rob Liebreich, the President and CEO of Goodwin Living, a faith-based nonprofit serving over 2,500 older adults. His passion for empowering older adults to take control of their brain health through non-pharmacological solutions makes him a leader worth paying attention to. Today, Rob discusses how his nonprofit is innovating across its continuum of care through evidence-based programs like StrongerMemory, a supportive culture for employees and residents, strategic initiatives to serve middle-income seniors, and a governance structure that cultivates creativity and risk-taking.Find out more about Goodwin Living at: https://goodwinliving.org/Find out more about StrongerMemory at https://StrongerMemory.org/You can also follow Rob on LinkedIn: https://www.linkedin.com/in/robliebreich/About Our Guest:Rob Liebreich is the President and CEO of Goodwin Living since July 2019. His energy, compassion, and creative drive, support the strategic goals and growth of the Goodwin Living organization.About the Show:Subscribe to be notified of new episodes of Senior Living Visionaries as they are published! Visit https://www.peaktoprofit.com/podcast-subscribe.Know someone who would make a great guest on the Senior Living Visionaries podcast? Apply here: https://airtable.com/appCRz6ksoivW5dzI/shrH2VSWVCXg4KMeH Hosted on Acast. See acast.com/privacy for more information.