175: Selling Human: The Importance of Making Others Feel Seen with Alex Smith

Alex Smith is a top Senior Account Executive at Docebo, the world's most powerful learning platform, built for the business of learning. Docebo helps organizations around the world deliver scalable, personalized learning to customers, partners, and employees, driving productivity, engagement, revenue, and growth. Alex is also the host of the ‘Sell By Being Human’ podcast, a show that helps listeners hone their human skills, understand subtle similarities between non-sales people and salespeople, and show how we all can learn from both groups the next time we need to create change and sell by being human.

Chris Beck is the top performing Sales Development Representative (SDR) at Modern Health, the comprehensive global mental health solution offering employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs - all within a single platform. Chris is passionate about improving the world and society through supporting and empowering others. He is currently on a mission to help make quality mental health care accessible to as many people as possible.

This bonus episode is brought to you by the 2024 Sales Success Summit that’s happening here in Austin on October 7th & 8th. This is the only sales conference where you get to surround yourself with top B2B sales performers in an intimate experience, where the only presenters are the #1 and top 1% achieving sales professionals who have appeared here on this podcast. To learn more go to Top1Summit.com, That’s T-O-P the number 1 Summit dot com. I know I’ve been teasing it for a while after sharing the #2 and #3 top-rated presentations from last year’s Summit from Ian Koniak and Brian Hicks respectively. Today you get to hear the top presentation from Jamal Reimer who came all the way from Sweden to share some of his MegaDeal Secrets in this talk about How to 10X Your Deal Size, Even During the Economic Downturn. Jamal was originally here on the podcast back in episode 61 talking about how he closed 3 deals at Oracle, each worth over $50 Million, and he’s since written the book: Mega Deal Secrets. Here he is:

Vance Exstrom is the top producer at Rent Dynamics, where he was number one last year out of over ninety sellers, and did 475% of his annual number. Vance consults multi-family property management companies and RE ownership groups on better serving their residents, creating a smoother operation, and increasing their bottom line with technology solutions consisting of credit/rental assistance, resident experience applications, rent collection optimization, and lead-to-lease applicators.

This bonus episode is sponsored by the 2024 Sales Success Summit that will be here in Austin on October 6th and 7th, where the best of the best sales practitioners come together to learn from each other. I’ll say more in a bit, but for now, just click over to Top1Summit.com. That’s T-O-P the Number 1 Summit dot com. Today I’ve got the audio from Ian Koniak’s presentation at last year’s Summit. Two weeks ago I shared the third rated presentation from Brian Hicks and in two more weeks I’ll share the audio from Jamal Reimer’s #1 rated presentation and today you get to hear Ian and his #2 rated talk. We’ve also got a resource put together for you with all of the links mentioned at top1.fm/msc MSC for Mindset of Sales Champions. Here’s Ian:

Ryan Jaseph is the top commercial banking relationship manager at New Mexico Bank & Trust. Ryan is an experienced business banker with a demonstrated history of working in the banking industry. He has strong finance professional skills in Trading, Business Relationship Management, Business Development, Financial Services, and Financial Analysis.

Today on the Sales Success Stories Podcast I’ve got a real treat for you before our next new interview episode next week. I’ve got the audio for you from the third best-rated presentation from last year’s Sales Success Summit and having just listened back to this myself, I can’t believe that there were two presentations that we thought were even better than this. Let me just say before we get into this that Brian gets really raw here, there are some situations and language that are probably not appropriate if you’ve got some young ears around, so with that little disclaimer, here’s Brian Hicks:

Today, Scott welcomes a recurring guest back to the show, Brad Harmon. Brad is a top performing industry Sales Executive at Oracle. Brad is a dedicated sales professional who takes a highly customer-centric approach to sales. He is a results-oriented leader who will do whatever it takes to help a customer succeed.

In today’s bonus episode of the Sales Success Stories Podcast, I’ve got the complete audio from Kevin Piket’s presentation at this year’s Sales Success Summit on Building Revenue Through Referrals. Kevin does a nice job introducing himself here at the beginning, but if you want to go deeper, stay tuned at the end for a couple of additional ideas:  

Today, Scott welcomes top Producer and Executive Sales Leader at CMB Insurance Brokers, Michael Kroll, to the show to discuss best sales practices, the value of mentorship, and the role that leadership and culture can play in an organization. With over 20 years of experience in sales and business development, Michael is a passionate and results-oriented executive sales leader at CMB Insurance Brokers, a leading provider of insurance solutions for various industries and sectors. He has a proven track record of creating and executing effective sales strategies, building, and leading high-performance sales teams, as well as generating high net worth new business opportunities. As the executive sales leader, he oversees the overall growth of new clients, the continued development of the sales division, and the nurturing of next-generation sales professionals.