Cultivating a customer-focused mindset

In this special bonus episode of the Product Management Mastermind Podcast, we welcome back  Ayushman Jain (Ep. 1, Unleashing the Magic of GenAI),  Nkem Nwankwo (Ep. 2, API & Platform Product Management),  Diego Granados (Ep. 3, Networking as PM), &  Marily Nika (Ep. 5 AI Product Management)  to revisit key topics from the season and explore new trends shaping the future of product management.  This episode we cover:  A deeper dive into the world of API & Platform Product Management How to navigate the tech world with all the layoffs  AI and what it means for us Product Managers The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join ⁠The Product Management Mastermind on LinkedIn. References: Diego Website, Linkedin Marily Website, Linkedin Ayush Linkedin Nkem Linkedin AI is not just GenAI - AI vs AGI vs ASI Switch: How to change things when change is hard Song Credits: The Right Direction by Shane Ivers Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Bryant is an entrepreneur, author, and product leader with experience in multiple industries including fintech,  e-commerce, and automotive. Most recently, he served as a Director of Product at Groundfloor finance, where he drove delivery of a successful beta that drove over $2M in sales in 3 months. This episode we cover:  Building customer focus through entrepreneurship and writing How community building makes products better Handle conflicting user feedback References:  Bryant’s Linkedin Black Parent Finances (Bryant’s YouTube channel)  https://www.opus.pro/ - AI for creating short from videos Money honey Lenovo Duet 5 Song Credits: The Right Direction by Shane Ivers Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Ayuba is a Product Manager at Coda supporting the team that empowers customers to work with their data in Coda and the underlying data model that supports their imagination. Previous to Coda, Ayuba spent a decade at Microsoft building products from 0 to 1 and through to scaled stages. This episode we cover:  A walkthrough of a zero-to-one project & developing the strategy around it Conducting market research Understanding user behavior & it’s criticality in a zero-to-one effort Challenges & risks of starting something new References:  Ayuba’s Linkedin Kent Beck’s Framework (Fast/Slow in 3X): Song Credits: The Right Direction by Shane Ivers Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Phyllis is a Speaker, Coach, Author with experience as a Growth PM. Her book, From Fraud to Freedom, is the culmination of her study of internal and external factors that cause self-doubt. Today, Phyllis shares her experience as a Growth Product Manager to help you succeed in a similar role.  This episode, we cover:  Strategy & prioritization in a growth role Running experiments effectively  Balancing short term vs long term wins Pivoting into growth product management  The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join ⁠The Product Management Mastermind on LinkedIn.   References:  Phyllis’ LinkedIn   Phyllis' book - From Fraud to Freedom: Atomic Habits Song Credits: ⁠The Right Direction by Shane Ivers⁠ Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Rohan Rajiv is a Director of Product at LinkedIn, focused on products that help LinkedIn members find jobs. Rohan also writes extensively for his blog, “A learning a day”- where he’s shared a learning every day since 2008 - and his LinkedIn Newsletter, “Notes on Product Management” - where he breaks down product management best practices and frameworks for over 36K subscribers.  In this conversation, Rohan talks to us about managing your psychology and staying effective through all the ups and downs you experience as a product manager.  We cover:  What it means to manage your psychology Stages of processing feedback Why “Therapy” from the manager is critical to a PM's success The balance of celebrating wins and maintaining perspective The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join ⁠The Product Management Mastermind on LinkedIn.  References: Connect with Rohan: Linkedin, Email: [email protected]  “Managing your psychology” on Rohan's LinkedIn Newsletter Rohan’s LinkedIn Newsletter - Notes on Product Management: Atomic Habits Getting Things Done: The Art of Stress-Free Productivity Excellent Advice for Living Unreasonable Hospitality Song Credits: The Right Direction by Shane Ivers Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Mayank is a Director of Product at Reddit. He also has a YouTube series called Product Breakdown where he discusses the latest product innovations and the business strategy considerations that will drive success. In this conversation, we’re discussing marketplaces with Mayank Yadav and learning more about what it takes to build and maintain them.  This episode, we cover:  Defining strategy & vision for a marketplace product Balancing the needs of supply & demand side users in a marketplace Role of trust & safety in marketplaces Metrics & milestones for marketplace products The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join ⁠The Product Management Mastermind on LinkedIn.   References: Mayank on Linkedin Mayank on Substack Aggregation Theory by Ben Thompson:  Mayank’s Podcast:, Product Breakdown, Youtube Song Credits: The Right Direction by Shane Ivers - https://www.silvermansound.com   Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Based in Silicon Valley, Dr. Marily Nika is an award-winning AI product management leader and one of the world's top AI educators with 10+ years of experience building AI products at Google and Meta. Marily earned a PhD in machine learning at Imperial College London and is also an author, TED AI speaker, and executive fellow at Harvard Business School. She created the first-ever cohort-based AI product bootcamp and writes about AI at: https://marily.substack.com/. In this conversation, Marily shares her insights to help you understand what it takes to be a successful AI/ML PM. We cover: What is AI/ML Product Management What are the skills and knowledge you need to be an effective AI/ML PM Maintaining AI/ML products When to leverage ML The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join ⁠The Product Management Mastermind on LinkedIn.   References: Marily’s  Newsletter Linkedin Courses offered (& certifications):  AI Product Management 101 course (3 weeks) Advanced AI Product Management course (3 weeks)   AI Product Bootcamp (12 weeks) Use discount code PMMASTE for 25% off any courses above Twitter/X Instagram Email ArXiv (Archive) research publishing “Download” Newsletter by MIT Technology Review  TLDR Newsletter RICE Scoring Song Credits: The Right Direction by Shane Ivers - https://www.silvermansound.com Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Mauricio is currently the Chief Product Officer of Wish and is an expert in the marketplace domain, with experience at major companies like eBay, Google, Facebook and Microsoft. He’s also an active mentor/advisor in the product community. In this episode, we’re discussing retention and how you approach improving it as PM. We cover:  Retention for subscriptions vs one-time purchase products. The relationship between onboarding and retention How to winback users that have churned The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join ⁠The Product Management Mastermind on LinkedIn.  References: Big Book of Mental Models   Rocket Appartamento  Song Credits: The Right Direction by Shane Ivers - https://www.silvermansound.com Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Diego Granados is a Senior PM at Paypal who’s built deep experience in the AI/ML domain with his previous experience leveraging AI at Microsoft and LinkedIn. He’s also a top PM creator who’s amassed millions of views and helped hundreds of PMs land their first or next Product Management role with his digital courses - “Rocking Your Product Manager Resume” and “Product Interview Operating System”. Today, Diego shares his best advice around networking as a PM. This episode, we cover: The role networking has played in Diego’s career journey How to make time for networking How to find a PM mentor The importance of personal brand when networking The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join ⁠The Product Management Mastermind on LinkedIn. References: Diego’s LinkedIn Diego’s website Black Product Managers Women in Product community, conference, local events GraceHopper ProductCon by Product School Mind the product conference CPO Mastery conference by Product Faculty Note: Opinions shared are just those of the hosts and guests and not of the companies they work for.

Nkem Nwankwo is an MBA, startup advisor, author, 2x dad and currently a Group Product Manager at Greenhouse. Prior to Greenhouse, he built up his experience at several startups including unicorns Calendly and Attentive. In this conversation, Nkem shares his experience tackling Platform and API product management. Nkem walks us through:  What is Platform/API Product Management? Main differences managing API products vs user-facing products Measuring success with Platform/API products The Product Management Mastermind is a community for product people to get advice, share advice and build relationships. Join The Product Management Mastermind on LinkedIn. Referenced Links:  Nkem on Linked⁠In ⁠https://bulletproofproblemsolving.com⁠ A Product Manager’s guide to APIs by Akshayaa: ⁠https://medium.com/swlh/a-product-managers-guide-to-apis-c5fffff0e5e0⁠ Note: Opinions shared are just those of the hosts and guests and not of the companies they work for. Song Credits: The Right Direction by Shane Ivers - https://www.silvermansound.com