Ep 197: The Intercultural Aspects of Leadership

In this episode, Richard is joined by Dr. Austin Tay, a chartered psychologist with significant experience of working across cultures in the fields of assessment, leadership development and coaching. Together, they explore why leaders benefit from intercultural awareness, why it's important not to fall back on overly-simplistic stereotypes about national cultures, and why curiosity and observation go a long way for leaders working in other cultures. Are you a leader who has worked across cultures? Have an example of how intercultural awareness has helped or hindered your effectiveness in the workplace? Get in touch with your comments and questions. Email us at 'podcast at worklifepsych dot com' - we always love to hear from our listeners. Until next time, thanks for listening! Resources for this episode Find out more about Sustainable Leadership here: https://www.worklifepsych.com/sustainableleadership Download our free Sustainable Leadership white paper here: https://www.worklifepsych.com/wp-content/uploads/2025/05/Sustainable_Leadership_whitepaper.pdf Find out more about Dr. Austin Tay here: https://www.linkedin.com/in/draustintay/ Check out Austin's podcast here: https://www.psychchat.me/episodes/episode-054-the-humble-ceo-paradox-why-the-best-leaders-dont-act-like-theyre-the-best

This episode focuses on the important role that good quality coaching can play as part of structured leadership development. As part of a leadership programme, coaching allows the participants to explore new concepts and practice bringing them to life, to work on barriers to behavioural change, and any other important personal development topics not covered in the programmes core curriculum.  This episode is made up of a recording of a recent webinar on the topic, co-facilitated by Dr. Richard MacKinnon and Dr. Rachael Skews. They also explore what to look for in a prospective leadership coach and the role of evidence-based coaching methods - in particular, Acceptance and Commitment Coaching (ACC).  You can find all the resources mention in this episode by visiting our website at https://www.worklifepsych.com/podcst/196 . As ever, thanks for listening! 

Following on from the last episode, where I discussed how to get the most from your experience on a development programme, this time I ask: once the programme is over, how do you keep focused on your development?  How do you avoid letting your new knowledge and skills wither on the vine? How do you prevent your new perspectives and concepts staying in notebooks and folders, rather than being brought to life in your decisions and day to day behaviour? I share ten tips that will help ensure your development remains an ongoing are aof focus - just like your career, your wellbeing and your relationships - rather thna something you only consider when participating in formal learning. But like any of my lists, it's far from finite. Let me know what you think - how do you keep your development a priority? How do you ensure it's something that gets your attention? Drop me an email with your comments and questions - 'podcast at worklifepsych dot com' - it's always amazing to hear from listeners. Or, even better, join WorkLifeSpark and keep the conversation going in our online discussion forum.  As ever, thanks for listening! Check out our Sustainable Leadership hub here: https://www.worklifepsych.com/sustainableleadership Join our new and improved personal development community, WorkLifeSpark: https://www.worklifepsych.com/spark     📆 Upcoming events On October 7th, we have the latest in our Sustainable Leadership series. I'll be joined by the excellent Dr. Rachael Skews for a webinar all about the role that coaching can play in leadership development. We'll be discussing the valuable contribution it can make, but also flag some of the ways it can go wrong and how to ensure you're working with the best kind of coaches. Find out more here. On October 15th, I'll be running another of our 'Considering Coaching?' webinars, where the focus will be on the various ways that coaching can address productivity-related challenges. From procrastination, to overwhelm, prioritisation and over-working our prospective memory. If your task list is causing you panic, this could be the session for you. Find out more and reserve your place here.  On October 30th, I'll be facilitating the first in a new quarterly masterclass series: 'The Value of Values'. Designed to support all aspects of personal development, this series is being made freely available to our Spark Plus community members. Non-members can sign-up on a per-masterclass basis. The first session is all about getting clear on values and bringing them to life in the service of our different roles, goals and habits. I'll explain how to clear on what matters to you in life, how to cultivate values-aligned habits, and use values to navigate options, challenges and setbacks. Find out more and secure your place here. 

And we're back! After a break to enjoy my summer holiday in Japan, My Pocket Psych is back with a focus on how to get the most from your involvement in a leadership development programme.  We look at the importance of four key factors: mindset, engagement, reflection and application. These include your own thoughts and beliefs about development, the extent to which you get 'stuck in' to the programme, how you reflect on your development journey and how you put what you've learnt into practice. This epsiode is part of our Sustainable Leadership series and you can find out more about this concept, as well as download our free white paper on the topic, by visiting www.worklifepsych.com/sustainableleadership If you've recently been part of a development programme at work, what helped you get real value from your involvement? We'd love to hear from you. Email us at 'podcast at worklifepsych dot com'. Thanks for listening! 

After quite a few weeks focusing on self-care and coping - as topics for leaders - I realised I was at risk of neglecting my own self-care and planned holiday. So this short episode constitutes a bit of a reflection of sorts, as I consider how I can best disconnect from work while in Japan.  Resources for this episode To find out more about 'Sustainable Leadership', you can visit the resources page at worklifepsych.com/sustainableleadership. You can find out more about self-care and coping by watching our recent webinar on the topic: https://youtu.be/i9obBx7ZTbw

In this episode, I take a look at some of the ways leaders' wellbeing is challenged. Stressors from the role of leadership, the culture of the organisation and from within the leader him/herself can combine to make the job much more difficult than it needs to be.  I look at some of the sources of these difficulties and explore one in particular: the various ways that business travel can erode leaders' wellbeing.  This is part of our series on 'Sustainable Leadership' and you can find all the resources that support it on our website at worklifepsych.com/sustainableleadership 

In this episode, as part of our Sustainable Leadership series, Richard explores some of the many ways that leadership development activities can fail to deliver.  While it's often one of the most important people development investments an organisation can make, the results can fall of short of expectations for a variety of reasons. From a lack of evidence, over-reliance on fads, and use of 'motivational speakers', through to avoiding any kind of evaluation. Let us know what you think about the leadership development you've experienced, or have been responsible for - we love to hear from listeners. Email us your questions and reflections at 'podcast at worklifepsych dot com'. Thanks for listening! Resources for this episode Our Sustainable Leadership information hub: https://www.worklifepsych.com/sustainableleadership 'What is sustainable leadership?' https://youtu.be/2jsVtHRpg4Q Blog post: When leadership development goes wrong: https://www.worklifepsych.com/when-leadership-development-goes-wrong/

This is the second part of Richard's two-part interview with Dr. Richard Duggins, all about his work in treating burnout. You can find the first part of this interview here.  In this episode, Dr. Richard Duggins explains the role of the workplace and workplace culture in employees' experiene of burnout. Why 'keeping calm and carrying on' is precisely what not to do in the face of overwhelming demands. And busts some common myths about burnout.  We also look at the role of leadership and its demands when it comes to burnout, the dangerous and unsustainable coping strategies leaders may be tempted to use, and how post-burnout growth can represent a light at the end of the tunnel.  Again, big thanks to Richard for his time and expertise.  And to everyone else, thanks for listening! Resources for this episode Find out more about our Sustainable Leadership campaign here: https://www.worklifepsych.com/sustainableleadership Find out more about Dr. Richard Duggins here: https://www.linkedin.com/in/richard-duggins-dr/ Find Richard's book here: https://uk.jkp.com/products/burnoutfree-working Our video on the wellbeing challenges faced by leaders: https://youtu.be/Uk4uCpEzzfQ 

In this episode of our 'Sustainable Leadership' series, we explore the antithesis of sustainable work: professional burnout.  Richard is joined by Dr. Richard Duggins, consultant psychiatrist and psychotherapist, who is known as the 'Doctor's Doctor' due to his work with physicians experiencing burnout in the NHS. His recent book 'Burnout-free working' explores the topic in detail, demystifying burnout and explaining how recovery is possible.  In this first part of a two-part interview, we establish what burnout actually is, explore the 'burnout cliff' concept, learn about the role of 'radiators' and 'drains' the key impact of organisational culture.  Huge thanks to Dr. Richard Duggins for taking the time to join us for this discussion. Part two of the interview follows in the next episode.  Thanks for listening!  Resources for this episode Find out more about our Sustainable Leadership campaign here: https://www.worklifepsych.com/sustainableleadership  Find out more about Dr. Richard Duggins here: https://www.linkedin.com/in/richard-duggins-dr/ Find Richard's book here: https://uk.jkp.com/products/burnoutfree-working 

This episode of the podcast is based on a webinar we recently ran on the topic of emotional literacy. In this session, Dr. Richard MacKinnon and Ross McIntosh explain what sustainable leadership is, the role of emotional literacy in leadership, the risks of neglecting it and some simple ways to develop it.  This is part of our 'Sustainable Leadership' series and you can find out more and access our free white paper on the topic, by clicking the link below. Resources for this episode Find out all about sustainable leadership here: https://www.worklifepsych.com/sustainableleadership Watch our recent webinar on the role of psychological flexibility in sustainable leadership here: https://youtu.be/QeGSpYbeguY Find out more about psychological flexibility here: https://www.worklifepsych.com/psychologicalflexibility