#157: The Million-Dollar MedSpa Mindset

Cameron discusses the importance of marketing, technology, and sales in the medical esthetics industry. He emphasizes that successful practices are those that invest heavily in marketing, aiming for 10-15% of top-line revenue, and have a robust tech stack. Key components include front-facing websites, e-commerce, online booking, EMRs, CRMs, membership programs, and patient financing. He stresses the need for automated systems to handle patient inquiries and bookings effectively, noting that over 90% of practices underfund their marketing budgets. He also highlights the importance of educating patients and maintaining a seamless patient experience to enhance retention and acquisition costs.Listen In!Thank you for listening to this episode of Medical Millionaire!Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron discusses the economics of the aesthetics industry, focusing on the financial metrics that MedSpa owners need to understand to thrive. He highlights the importance of knowing revenue and profit margins, the impact of service selection on profitability, and the necessity of investing in marketing. He emphasizes the significance of managing utilization rates and provider workloads, as well as enhancing revenue per treatment hour. The episode concludes with key takeaways for MedSpa success, encouraging owners to be proactive in their financial management and marketing strategies.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Understand your financial metrics to thrive in the aesthetics industry.Invest 10-15% of your top-line revenue into marketing.Know your patient acquisition cost and work to reduce it.Maximize profitability by selecting high-margin services.Regularly audit your expenses and subscriptions for efficiency.Utilization rates should be monitored to prevent provider burnout.Enhance revenue per treatment by introducing additional services.Educate patients on available treatments to increase their spend.Aim for a net margin of 25-30% for sustainable growth.Be proactive in financial management to increase the value of your practice.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron discusses the critical importance of mindset for MedSpa owners. He emphasizes the transition from being a technician to a business owner, the need for a growth mindset, and strategies for overcoming fear and building confidence. The conversation also covers building a resilient team, understanding financial strategies, and the significance of effective marketing and branding in a competitive industry.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Mindset is crucial for MedSpa owners.Transitioning from technician to business owner is essential.Overcoming fear builds confidence.A growth mindset is necessary for adapting to industry changes.Hiring with intention fosters a positive team culture.Charge what you're worth to reflect your expertise.Self-care is vital to prevent burnout.Authentic branding attracts ideal customers.Storytelling builds authority and trust.Investing in your business is key to long-term success.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron emphasizes the critical importance of financial literacy for practice owners in the medical aesthetics industry. He discusses the necessity of understanding key financial metrics, the growth potential of the MedSpa industry, and the importance of patient acquisition and retention. He also provides actionable strategies for improving financial management and marketing, urging practice owners to view their financials as essential tools for sustainable growth.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Knowing your numbers is not optional; it's essential for sustainable practice growth.Set a revenue goal for the next six to 12 months.Analyze your cost per lead, per service, and overall profit margins.Implement one financial improvement strategy this month.Increase prices, reduce costs, or offer memberships to improve profitability.Marketing should be viewed as an investment, not an expense.Patient retention is critical; aim for a retention rate above 70%.Understand your revenue per visit per patient to optimize pricing.Utilize financial dashboard software to track key metrics.Educate yourself on financial management to enhance your business acumen.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron is joined by Anisa Mudawar, founder of Beauty Boost MedSpa, and they discuss her journey in the medical aesthetics industry. They explore the recent expansion of Beauty Boost MedSpa, the importance of understanding business numbers, the role of technology in enhancing patient experience, and the significance of branding and knowing your ideal customer profile. Anisa also shares insights about her training program aimed at supporting other practitioners in the field.Cameron and Anisa talk about her journey in the aesthetics industry, discussing her educational background, the importance of patient feedback, and how she has created a valuable resource for other providers through her Patreon platform. Anisa emphasizes the significance of connecting with patients, turning negative experiences into positive outcomes, and the role of social media in fostering community. She also highlights upcoming conferences and networking opportunities for professionals in the field. Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Anisa has expanded her practice into a larger space, enhancing patient experience.Understanding business numbers is crucial for sustainable growth.Starting small and scaling gradually is a viable strategy for success.Technology plays a significant role in streamlining operations and improving patient experience.Creating a unique and inviting patient experience is essential in a saturated market.Branding should resonate with the target audience and reflect the business's values.Identifying and attracting the ideal customer profile can lead to a more fulfilling practice.Community support and training are vital for growth in the medical aesthetics field.Feedback from patients is crucial for continuous improvement.Anisa emphasizes the importance of evidence-based practice in aesthetics. Anisa Medower is dedicated to providing immediate support to her followers during procedures.Her educational journey included nine years of schooling, culminating in a doctoral degree.Anisa has created a resource for providers to learn from her extensive experience in the aesthetics industry.Social media serves as a powerful tool for connecting with expertise and resources in aesthetics.Feedback from patients is crucial for improving services and retaining clients.Turning negative patient experiences into positive outcomes can strengthen relationships.Surveying patients helps understand their needs and preferences for better service delivery.Anisa's Patreon offers structured learning for injectors at various skill levels.Conferences provide valuable networking opportunities and insights into industry trends.Community building is essential in the aesthetics field, fostering support among professionals.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron discusses the key elements that differentiate successful medical aesthetics practices, particularly million dollar MedSpas. He emphasizes the importance of identifying patterns of success, having a long-term mindset, implementing effective systems and technology, understanding patient lifetime value, and investing in branding and marketing strategies. He also covers the significance of memberships, pricing strategies, and creating memorable experiences for clients, as well as the potential for scaling beyond one location.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Success is about discipline and consistency.Identify patterns of success in the industry.A goal is just a dream without action.Invest in technology and automation to streamline operations.Understand your patient lifetime value for better business decisions.Branding and reputation are critical for attracting clients.Memberships create recurring revenue and enhance client loyalty.Charge what you're worth and avoid discounting services.Create a memorable spa experience for clients.Scaling requires careful planning and understanding of your first location.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron is joined by Nick and Nina Traster, owners of iConcierge MedSpa, and they discuss their journey from juggling multiple jobs to establishing a successful medical aesthetics practice. The conversation delves into the sacrifices made, the importance of continuous learning through conferences, and how they differentiate their brand through personalized patient experiences. They emphasize the significance of building a strong clientele and the role of education in their practice's growth.Nick and Nina talk about their innovative approach to enhancing patient experience in their MedSpa, focusing on reducing wait times, utilizing technology for efficiency, and understanding patient needs through feedback. They also share their personal resilience in overcoming challenges and their future plans to expand their services to include wellness treatments, creating a comprehensive care experience for their clients.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Nina transitioned from family medicine to aesthetics, working long hours to build her practice.Nick joined the business full-time after their daughter was born, allowing for more growth.Sacrifice is essential for entrepreneurship; both Nina and Nick worked tirelessly to establish their brand.Conferences are crucial for learning and networking; they help practice owners stay updated.Building a strong brand involves creating a personalized experience for patients.Nina's approach includes knowing her patients' histories and providing tailored treatment plans.The Trasters emphasize the importance of credentialing and quality service over low prices.Scaling with intention is key to sustainable growth in the medical aesthetics industry.Continuous education and adapting to new techniques are vital for success.Creating a friendly, welcoming environment helps build lasting relationships with patients. Every doctor's office should minimize waiting times.Technology can streamline patient intake and communication.Understanding patient needs is crucial for business growth.Resilience in business is key during challenging times.A holistic approach to wellness is becoming increasingly popular.Luxury and comfort should be prioritized in patient care.Feedback from existing clients can guide service expansion.Investing in technology can significantly improve efficiency.Creating a seamless patient experience is essential for retention.Future growth plans should include diverse treatment options.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron is joined by Ken and Jessica Harper, owners of Drippy Nurse Jess Med Boutique, and they discuss their journey from nursing to entrepreneurship, the importance of business-focused conferences, and the dynamics of their partnership in running a successful MedSpa. They highlight the significance of strategic growth, avoiding common pitfalls, and building a tech stack through networking and industry connections.Cameron, Ken and Jessica talk about the increasing importance of data in the aesthetics industry, emphasizing the need for quality leads and understanding market dynamics. They also delve into the significance of mindset and motivation in business, sharing personal routines and the impact of mentorship. They also emphasize the necessity of investing in technology and training to enhance business operations and patient experiencesListen In!Thank you for listening to this episode of Medical Millionaire!TakeawaysThe transition from nursing to aesthetics can be life-changing.Business-focused conferences are essential for growth and learning.Having a partner can help balance the demands of running a practice.Scaling a business requires strategic hiring and planning.Networking at conferences can lead to valuable industry connections.Avoiding debt is crucial for sustainable growth in the aesthetics industry.Designing a med spa involves learning from others and industry trends.It's important to stay in your lane and grow at your own pace.Building a tech stack is vital for modern practice management.Success in aesthetics requires patience and a long-term vision. There's a lot more data coming into the industry.Understanding your market is crucial for customer acquisition.Good quality leads are essential for business success.Mindset and motivation play a significant role in business ownership.Investing in mentorship can accelerate personal and professional growth.You have to invest in yourself to see returns.Simplicity in technology stacks can enhance operational efficiency.Pay attention to your margins to ensure profitability.Surrounding yourself with like-minded individuals fosters growth.What problem does your technology solve for your business?Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron is joined by Summer Layton and Lexie Engel, from Habit Med Spa + Facial Bar, and they discuss the importance of consumer experience, day-to-day operations, understanding business metrics, and effective marketing strategies. The conversation highlights the significance of technology in tracking performance and making informed decisions to drive growth in the medical aesthetics industry.Cameron, Summer and Lexie discuss the intricacies of client acquisition, the importance of consultations, and the role of customer experience in building trust and retention in a med spa business. They emphasize the need for effective marketing strategies, understanding KPIs, and leveraging Google reviews to enhance credibility and attract new clients. They also highlightsthe significance of teamwork, delegation, and creating a positive culture within the business to drive success.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Summer Layton emphasizes the importance of consumer experience in building a successful med spa.Lexie Engel discusses the need for a strong day-to-day operational structure.Understanding and analyzing business numbers is crucial for success in medical aesthetics.Marketing strategies should be data-driven and aligned with financial goals.Social media is just one tool among many for marketing a practice.Tracking performance metrics helps identify areas for improvement.Technology plays a vital role in reporting and understanding business performance.Effective communication with staff is essential for achieving business goals.Consumer insights can drive better service offerings and customer satisfaction.A strong company culture contributes to operational success. It's crucial to understand where clients are coming from to optimize marketing spend.Consultations should be bulletproof to build trust and ensure client retention.A no pressure sales policy can enhance customer experience and loyalty.Google reviews play a significant role in attracting new clients.Team collaboration and understanding individual KPIs are essential for overall profitability.Creating a culture where staff feels empowered leads to better decision-making.Regularly analyzing numbers helps identify areas for improvement and success.Membership programs can foster a sense of community and commitment among clients.Effective marketing strategies are necessary to reach potential clients.Building strong relationships with providers enhances client trust and retention.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/

Cameron discusses the insights gathered from over 100 practice owners in the aesthetic and elective wellness industry. He highlights the importance of marketing strategies, the challenges of standing out in a competitive market, and the critical role of patient retention. The conversation delves into the current state of the industry, marketing spend alignment, digital marketing trends, and the necessity of embracing technology and automation for business growth. He also emphasizes that successful practices invest in marketing, prioritize retention, and leverage technology to enhance patient experiences and drive profitability.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:The podcast aims to provide value for medical aesthetics practice owners.Cameron Hemphill has over 10 years of experience in the aesthetic space.77% of MedSpa owners find it harder to stand out in the market.67% of MedSpas spend less than $2,500 a month on marketing.Retention rates are crucial for practice growth and profitability.AI and automation will be key for success in 2025.Social media is a significant driver of demand for MedSpas.42% of new business comes from referrals, yet few have structured programs.Membership models are effective for patient retention.Only 18% of practices are utilizing marketing automation effectively.Unlock the Secrets to Success in Medical Aesthetics & Wellness with "Medical Millionaire"Welcome to "Medical Millionaire," the essential podcast for owners and entrepreneurs inMedspas, Plastic Surgery, Dermatology, Cosmetic Dental, and Elective Wellness Practices! Dive deep into marketing strategies, scaling your medical practice, attracting high-end clients, and staying ahead with the latest industry trends. Our episodes are packed with insights from industry leaders to boost revenue, enhance patient satisfaction, and master marketing techniques.Our Host, Cameron Hemphill, has been in Aesthetics for over 10 years and has supported over 1,000 Practices, including 2,300 providers. He has worked with some of the industry's most well-recognized brands, practice owners, and key opinion leaders.Tune in every week to transform your practice into a thriving, profitable venture with expert guidance on the following categories...-Marketing-CRM-Patient Bookings-Industry Trends Backed By Data-EMR's-Finance-Sales-Mindset-Workflow Automation-Technology-Tech Stack-Patient RetentionLearn how to take your Medical Aesthetics Practice from the following stages....-Startup-Growth-Optimize-Exit Inquire Here:http://get.growth99.com/mm/