Episode 122 | Back to Brackets | Becci Barnett

Matthew McGaw and Dave Salciccioli, co-founders of Relay, join JT on MB2 Underground to discuss one of the biggest challenges in dental technology: making sure the tools you invest in actually deliver results. From evaluating tech stacks to navigating implementation and team adoption, they break down why adding more technology isn't always the answer and how Relay is helping bridge the gap between technology vendors and dental organizations. They also share the story behind Relay, the evolution of DSO Compass, and why understanding your operations before investing in new solutions can make all the difference. Tune in for a conversation about smarter technology decisions, stronger partnerships, and turning innovation into real operational impact. Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental

AI is evolving faster than ever, but how much of it is actually making a difference in dentistry? On this episode of MB2 Underground, hosts JT and Sarah welcome back MB2 Dental CFO Justin Carroll and CRO Clint Ellenberg to discuss the growing role of artificial intelligence in dental practices and how MB2 is using it to create real value for its partners. They break down where AI is already making an impact, from simplifying everyday operations and reducing costs to identifying opportunities that might otherwise go unnoticed. They also share why having the right data matters, what practices should consider before adopting new technology, and how AI can help teams spend less time on administrative tasks and more time focusing on patients. And because AI doesn't stop at the office, the conversation takes a few entertaining turns into how they're using it in their everyday lives. Tune in to hear what's working, what's next, and how AI is changing the way dental practices operate.  ------------------------------------------------------------------------ Subscribe & Listen to the MB2 Underground Podcast: Spotify: https://open.spotify.com/show/69Dz26h... Apple Podcast: https://podcasts.apple.com/us/podcast... ---------------------------------------------------------------------- Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: / @mb2dental LinkedIn: linkedin.com/mb2-dental

What do a giant toothbrush, a disco ball, and a dental membership club have in common? Apparently, Amanda Urteaga. This week on MB2 Underground, Sarah Reed and Jonathan Tyroch sit down with Amanda, MB2's EVP of Central Operations, to talk about her unconventional first day at MB2, her journey through multiple departments, and her newest adventure with Carabelli Club. They dive into how Carabelli Club is changing the game for independent dentists by bringing big-group benefits to private practices, without sacrificing independence. From exclusive vendor savings and continuing education to valuable resources and a growing community, there's a lot more to this club than discounted supplies. Plus, Amanda shares what's next for Carabelli Club and how member feedback is helping shape its future. Pull up a chair. You're officially invited to the club! Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental

What does it take to build stronger orthodontic practices? Sometimes, the answer starts with getting back to basics. With 35 years of experience in dentistry, MB2 Dental's VP of Orthodontic Operations, Becci Barnett, joins Sarah Reed to share her journey from the front desk to executive leadership. From building orthodontic programs and developing teams to identifying untapped opportunities within practices, Becci shares why great operations start with great people, strong relationships, and getting the fundamentals right. Plus, a few funny lessons learned along the way!

On this episode of MB2 Underground, JT sits down with Lindsey Chambers, Senior Director of Education at MB2 Dental, to talk about the lessons that happen outside the classroom. Lindsey shares how her career evolved from practicing hygiene to behavioral therapy, operations, and ultimately education, along with the things she wishes someone had taught her earlier in her career. They also get into how MB2's education program has grown, why education should go beyond checking a compliance box, and what's ahead with MB2 Shield, team education, and peer-to-peer learning. Tune in for a conversation about learning from experience, filling the gaps no one tells you about, and building education that actually helps dental teams grow. Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental

On this episode of MB2 Underground, Sarah Reed and JT sit down with Marla Merritt, Vice President of Strategic Partnerships at OrthoFi, to talk about her path from helping build OrthoBank to becoming part of OrthoFi and what she has learned along the way. Marla shares how OrthoFi helps practices improve case acceptance, create a better patient experience, and give teams more time back by taking administrative work off their plates. She also breaks down some of the trends they are seeing across orthodontic practices, including patient starts, case acceptance, referral growth, and revenue per start. They also get into the importance of using data to understand what is actually driving practice performance, being strategic about insurance participation, and why a great patient experience can have an impact long after treatment ends. Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental

On this episode of MB2 Underground, Sarah Reed and Jonathan Tyroch sit down with Deland Basora, Head of U.S. Professional Oral Health at Procter & Gamble, for a conversation about leadership, lifelong learning, and what it takes to keep growing throughout your career. Deland shares how an unexpected internship turned into 25 years at Procter & Gamble, why he considers himself an "intrapreneur," and how curiosity has shaped the way he approaches leadership and new opportunities. They also get into developing leaders, building trust within teams, creating environments where people can do their best work, and how those same leadership principles show up outside of the office. Tune in for a conversation about staying curious, learning from the people around you, and why great leadership starts with never assuming you have it all figured out. Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental

On this episode of MB2 Underground, Jonathan Tyroch and Joe Fox talk through what private practitioners should consider when evaluating a transition. Drawing from thousands of conversations with dentists across the country, they discuss the importance of defining your "why," understanding the differences between selling to another doctor, a traditional DSO model, or a partnership structure, and the information to prepare before entering the process. We're re-releasing this conversation ahead of MB2's upcoming live webinar, Preparing to Transition: Sell vs. Partner, on September 29 at 5:30 PM CT. Jonathan Tyroch and Omar Jaroun will take the conversation even further, breaking down what doctors should consider when preparing for a transition and the differences between selling and partnering. Register for the live webinar: https://hubs.la/Q04yghTr0 The conversation also explores why pain should not simply be accepted as part of the profession, the importance of addressing small issues before they become larger problems, and how taking care of your body can support a longer, healthier career in dentistry. Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental  

On this special Get to Know Our Hosts episode of MB2 Underground, Sarah Reed sits down with JT for a conversation that goes beyond the usual work talk. They get into JT's background, personal stories, travel experiences, and some of the moments that have shaped who he is today — with plenty of unexpected tangents and laughs along the way. From taking risks to questionable food choices abroad, the conversation gives listeners a chance to get to know JT outside of the podcast studio. Tune in for a more personal look at one of the hosts behind MB2 Underground. Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental

On this episode of MB2 Underground, Joe Fox sits down with Toni Oloko, co-founder of Dandy, to talk entrepreneurship, taking big swings, and the journey behind building one of dentistry's fastest-growing companies. Toni shares the story of how Dandy grew from its early beginnings into a major player in the dental industry, along with the lessons that came from building, pivoting, and figuring things out along the way. He talks about recognizing opportunity, challenging the way things have traditionally been done, and what it takes to turn an idea into something much bigger. The conversation also gets personal as Toni shares more about the people and experiences that shaped him, including the influence of his family and the values he carries into the way he approaches business today. From the early days of entrepreneurship to building Dandy, Toni offers a look at the mindset behind the growth and where that drive comes from. Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcasts: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental