MRM Episode 87 - John Charles, SVP ISSQUARED: IT Security and AI Insights

Send us a textAre you game?Then you'll want to listen to this latest episode of the Mastering Risk Management podcast as I chat with Dorota Wróbel , Chief R&D Officer at G2A, the world's largest marketplace for digital entertainment.We talk about the threats and opportunities (i.e. risks) of running a global e-commerce platform - payments, 3rd party providers, innovative marketing, credibility & reliability of games providers and more.This is a fascinating insight into the world of gaming from a supply side perspective - I learnt a lot, hope you enjoy the discussion too! Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textMy guest for this episode is someone you want to have talked to before a major crisis, and if you haven't, hope she is there with you as it unfolds!Stephanie Craig is the President of Kith.co, an organisation that provides strategic guidance and solutions for high-stakes issues and challenges faced by C-suite executives, high-profile organizations, and elected officials. Stephanie shares her 20+ years' experience in strategic communications, media relations, government relations, and political campaigns, and has a proven track record of delivering positive outcomes and enhancing reputations in complex and dynamic environments.With a mission to help her clients navigate the unique nexus between business, media, government, and the public, Stephanie empowers them with the tools and insights they need to achieve their goals and protect their image. Her extensive background in designing and implementing effective and tailored communication strategies addresses the needs and expectations of diverse and demanding stakeholders. She is passionate about solving problems, resolving crises, and creating opportunities for growth and impact.Check out Kith's website here and connect with Stephanie via LinkedIn here.Enjoy the episode!Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textSupply Chains are the lifeblood of modern organisations - and over time, we have increasingly come to rely on them to get the products (and services in this digital age) we need to continue doing business.Additionally, customer expectations have soared in respect of what 'timely delivery' means.In this discussion, Blake Tablak, CEO of Trax Technologies, shares his extensive experience of Supply Chains and how they can be optimised to be more effective, efficient and resilient. Blake and the Trax team support the world's leading supply chain participants understand and manage their costs and optimise transport logistics and planning.This is a great discussion and one not to be missed - hope you enjoy! Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textThis episode of the Mastering Risk Management podcast features Terry Dussault, Founder of Yellowknife Consulting Services, based in the beautiful Huntington Beach area of Orange County, California.Terry has worked on some fascinating projects (take a look at his website here) where he has guided project team members to safe outcomes using his decades of experience.Safety is a core risk for all organisations so this discussion is a great reminder of the things that leaders need to think about when considering the health and well-being of their people.I hope you enjoy the episode!Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textIn this episode, Anthony reflects on the CrowdStrike incident that impacted millions of businesses and users across the globe.He talks about what happened and what some of the key lessons that we can take away from the incident - including the importance of testing, ensuring backups are in place and working, clear, timely, and transparent communications and of course, the criticality of third-party risk management.And lastly, what should organisations be thinking about in future to avoid a similar occurrence - Is our cloud strategy resilient, are our user devices fit for purpose / relevant to the operating environment, do we get the appropriate level of assurance from our service and hardware providers?As we always say, never waste a crisis! Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textKnowing who has access to your systems and that they have the right level of access is a key tenant of good cybersecurity hygiene. The challenge is that users forget their passwords or can't navigate the multifactor authentication (MFA) process - meaning a call to the Help Desk.CEO of Nametag Inc, Aaron Painter talks to us about how organisations can save time, improve customer & employee satisfaction and enable the Help Desk to focus on key systems issues. The secret - utilising the technology we all have in our hands these days - our mobile phone! Aaron talks us through the process (in plain English!) that Nametag has developed to make this time consuming and sometimes very frustrating verification task a thing of the past.But don't take my word for it - have a look at their website and the demonstration videos - link is here. This is a game changer for identity management - if your IT team are not listeners of the program, point them to this episode - they will thank you for it!Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textWhat are you and your organisation doing to save the Earth?It's a confronting question but one that my guest, John Pabon, has spent his life studying and then implementing change to make sustainability not only an ethical way forward for organisations, but also a commercially sensible one.This is a fascinating discussion - John has advised companies, governments, and even individuals on how to capitalise on the benefits sustainability offers. He not only worked with the United Nations but continues to advise them to this day. This has seen him work across the globe, including a 10-year stint in China. He is also the author of two books, the Chair of The Conference Board's Asia Sustainability Leaders Council and serves on the board of advisers to the U.S. Green Chamber of Commerce.John's website is here - check it out for further details on his writing, speaking and consulting.Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textToday's Mastering Risk Management podcast features a special guest, Lisa Carlin, a director at Future Builders Group. Lisa is known for mentoring innovative leaders and turbocharging strategic initiatives. With a background at Accenture and McKinsey, she has pioneered a culture-friendly approach to deliver over 50 implementations. Those working with Lisa have the sounding board and expert guidance they need to navigate success with speed and precision, so they can deliver growth and business value.Based in Sydney, Lisa also founded the Turbo Chargers, a hub for frameworks and training to make business leaders future-ready. Subscribe here. Lisa’s work is mostly in B2B, education, talent and SaaS technology. She is also Chair of an Education NFP and member of Advisory Boards. Lisa’s early career was with Accenture (South Africa) and McKinsey (USA).Join us as we dive into Lisa’s journey and insights!See below for the link to the CEO's guide to AI as mentioned in the program:https://learnadmin.futurebuildersgroup.com/grab-your-ceo-guide-boost-your-productivity-with-ai-tools Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textWhat if your career trajectory could change with an unexpected gift? Join us for a thought-provoking conversation with John Charles, the Senior Vice President at ISSQUARED Inc, as he recounts his unique journey from receiving an IBM PC from his parents to shaping the field of IT security and identity management. From the discipline of the United States Marine Corps to impactful roles at AT&T and Microsoft, John shares how these experiences laid the foundation for his work at ISSQUARED, a company now navigating the complexities of managing access for devices, applications, and data.Ever wondered how actionable roadmaps can revolutionise IT security? In our discussion, John reveals the power of interactive reporting and how it can lead to immediate corrections and flexible budgeting, helping IT departments become more business-savvy. We also tackle the future of artificial intelligence, the critical need for private cloud solutions, and effective data management. Tune in to discover how these insights could be vital for insurers assessing risk and the importance of maintaining momentum through dedicated project management. This episode is packed with invaluable lessons for anyone navigating the fast-evolving landscape of IT security and AI. Enjoy!ISSQUARED® Inc. | IT Consulting, Managed IT Services, Cybersecurity and Communications (issquaredinc.com)Contact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textHave a listen to this fantastic chat with Brad Hibbert, Chief Operating Officer & Chief Strategy Officer of Prevalent, a leader in third party risk management.With all organisations looking for ways to streamline operations and focus on their core skillsets, there has been a massive uptake over recent years in outsourcing / co-sourcing or just plain contracting out elements of the business.Whilst this realises many efficiency / cost benefits, you can't outsource the organisations responsibilities or legal obligations. Most importantly, any incidents / errors by the third party often lead to reputational damage to your own organisation.Brad talks about the methodology they use to qualify third party providers - including an initial assessment process and then ongoing monitoring - providing a 360-degree risk profile of your third-party vendors.A must listen for any organisation relying on third party providers! Contact details for Prevalent are below:Third-Party Vendor Risk Management Solutions | PrevalentContact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!