Translating Employee Data into Impact

Translating Employee Data into ImpactHosts: Mervyn DinnenGuest: Kinsey Li, HR and People Analytics Leader SummaryIn this episode of the HR Means Business podcast, host Mervyn Dinnen interviews Kinsey Li, an HR and People Analytics leader. They discuss the evolution of people analytics from basic HR reporting to a strategic business tool, the impact of AI, and the importance of data transparency and ethical practices. Kinsey shares insights from her book, "People Analytics Explained," and emphasizes the need for a strong data foundation in organizations. Chapters00:00 Introduction to People Analytics01:30 The Impact of AI03:45 Building a Strong Data Foundation06:15 Transparency and Ethics in Data08:30 Optimizing People Investment10:45 The Future of People AnalyticsThank you for your continued support of the show and subscribe wherever you get your podcasts!Welcome to HR Means Business, a part of the HR Happy Hour Network, sponsored by Workhuman. Business strategy is becoming less about what you do and more about who does it. Your people are your biggest differentiator–and Workhuman’s leading employee recognition platform is challenging leaders to rethink what they know about performance and what really drives value. The world’s first employee recognition AI harnesses daily appreciation flowing through your organization to see who’s really moving the needle. So orgs can find their next leaders, develop skills, and match talent to the projects that push humans and businesses forward. Workhuman is unlocking the next era of workplace potential – and they invite you to join the movement at Workhuman.com. A proud supporter of the HR Happy Hour Network. 

Real-time Recognition with AI: A Game-changer for OrganizationsHosts: Steve Boese and Trish SteedGuest: Naomi Dishington, Consulting Director at Workhuman SummaryIn this episode of the HR Happy Hour show, hosts Steve Boese and Trish Steed re joined by Naomi Dishington from Workhuman to discuss the transformative power of recognition data in organizations. They explore how AI and recognition platforms can unlock insights into employee performance, culture, and engagement, offering a more holistic view of employee contributions. The conversation highlights the importance of real-time recognition and its impact on organizational culture and decision-making. TakeawaysThe Role of Recognition DataAI and Recognition PlatformsImpact on Organizational CultureReal-Time Recognition BenefitsThe Future of Recognition with AIThank you for your continued support of the show and subscribe wherever you get your podcasts! The HR Happy Hour Network is sponsored by Workhuman. Workplace recognition is more than feel-good moments. It’s a powerful source of people data that transforms cultures and businesses. Workhuman unlocks that power with Human Intelligence — AI trained on millions of coworker “thank-yous” to uncover the hidden patterns shaping your culture. Who’s actually driving projects forward? Where are the skills gaps? Which teams are thriving—and which need support? Say goodbye to the guesswork. And leverage the collective wisdom of your people for insights you can act on. And here’s the best part: Workhuman guarantees measurable results. Real culture improvements that drive real business outcomes. Visit workhuman.com to turn your recognition data into a competitive advantage. Workhuman, a proud supporter of the HR Happy Hour Network!

Responsible AI: Navigating the Hype and RealityHosts: Mervyn DinnenGuest: Martyn Redstone, AI Governance & Readiness Advisor SummaryIn this episode of the HR Means Business podcast, host Mervyn Dinnen talks with AI governance expert Martyn Redstone to explore the responsible use of AI in HR. They discuss the current landscape of AI adoption, common misconceptions among HR leaders, and the essential non-negotiables for implementing AI ethically. The conversation also covers the importance of vendor relationships, the risks of bias in AI, and the need for AI literacy within organizations. The discussion emphasizes the significance of augmented judgment in decision-making and outlines strategic priorities for HR leaders as they prepare for the future of work with AI. Chapters00:00 Understanding AI in HR03:26 AI Capability vs Competence06:37 Non-negotiables for Responsible AI Implementation08:07 Vendor Relationships and Questions to Ask11:17 Bias in AI14:13 Building Internal Support for AI Initiatives17:12 AI Literacy Across an Organization21:35 Enhancing Human Decision-Making Thank you for your continued support of the show and subscribe wherever you get your podcasts!The HR Happy Hour Network is sponsored by Workhuman. Workplace recognition is more than feel-good moments. It’s a powerful source of people data that transforms cultures and businesses. Workhuman unlocks that power with Human Intelligence — AI trained on millions of coworker “thank-yous” to uncover the hidden patterns shaping your culture. Who’s actually driving projects forward? Where are the skills gaps? Which teams are thriving—and which need support? Say goodbye to the guesswork. And leverage the collective wisdom of your people for insights you can act on. And here’s the best part: Workhuman guarantees measurable results. Real culture improvements that drive real business outcomes. Visit workhuman.com to turn your recognition data into a competitive advantage. Workhuman, a proud supporter of the HR Happy Hour Network!

Harnessing AI for Enhanced ProductivityHost: Steve BoeseGuest: Emma Crockett, Head of People Insights, Atlassian Welcome back to the System of Record!In this conversation, Steve Boese engages in a dynamic conversation with Emma Crockett, Head of People Insights at Atlassian. They explore the transformative role of AI in enterprise technology, focusing on Atlassian's innovative approaches to collaboration and HR processes. Emma shares insights into Atlassian's journey to becoming a fully distributed company and the impact of AI on productivity and employee experience. Key highlights:Atlassian's Distributed Workforce JourneyAI's Role in HR TransformationCollaboration Tools and Team SuccessAI-Powered Onboarding and Employee ExperienceFuture of Work with AIThank you for your continued support of the show and subscribe wherever you get your podcasts!The HR Happy Hour Network is sponsored by Workhuman. Workplace recognition is more than feel-good moments. It’s a powerful source of people data that transforms cultures and businesses. Workhuman unlocks that power with Human Intelligence — AI trained on millions of coworker “thank-yous” to uncover the hidden patterns shaping your culture. Who's actually driving projects forward? Where are the skills gaps? Which teams are thriving—and which need support? Say goodbye to the guesswork. And leverage the collective wisdom of your people for insights you can act on. And here's the best part: Workhuman guarantees measurable results. Real culture improvements that drive real business outcomes. Visit workhuman.com to turn your recognition data into a competitive advantage. Workhuman, a proud supporter of the HR Happy Hour Network!

Splitting the Bill: How BNPL is Changing Young Consumer SpendingHosts: Jack McFarlane & Nick Schlemmer SummaryIn this episode of The Play by Play, Jack McFarlane and Nick Schlemmer iscuss the growing trend of Buy Now Pay Later (BNPL) services, particularly among Gen Z consumers. They explore how BNPL works, its popularity, personal experiences, and the associated risks, including loan stacking and phantom debt. The conversation emphasizes the importance of financial literacy and the need for businesses to educate their employees about these financial tools. The episode concludes with a cautionary note about the potential pitfalls of BNPL services. Listen in! Chapters0:00 Welcome & Exploring BNPL04:59 Gen Z's Adoption of BNPL Services07:45 Personal Experiences with BNPL10:35 Risks and Downsides of BNPL16:31 BNPL Usage Across Incomes Levels19:45 The Impact of Life Events on Financial Decisions21:50 Educating the Workforce on Financial Tools23:52 Cautionary Insights on BNPL Services Thank you for your continued support of the show and subscribe wherever you get your podcasts!The HR Happy Hour Network is sponsored by Workhuman. Workplace recognition is more than feel-good moments. It’s a powerful source of people data that transforms cultures and businesses. Workhuman unlocks that power with Human Intelligence — AI trained on millions of coworker “thank-yous” to uncover the hidden patterns shaping your culture. Who's actually driving projects forward? Where are the skills gaps? Which teams are thriving—and which need support? Say goodbye to the guesswork. And leverage the collective wisdom of your people for insights you can act on. And here's the best part: Workhuman guarantees measurable results. Real culture improvements that drive real business outcomes. Visit workhuman.com to turn your recognition data into a competitive advantage. Workhuman, a proud supporter of the HR Happy Hour Network!

AI and the Future of CollaborationHost: Steve BoeseGuest: Snorre Kjesbu, SVP/GM of Cisco Collaboration, Cisco Welcome back to the System of Record!In this conversation, Steve Boese and Snorre Kjesbu discuss the evolving landscape of work, particularly focusing on collaboration and the integration of AI technologies. They explore how the pandemic has shifted collaboration from a useful tool to a mission-critical necessity, emphasizing the importance of seamless connections in hybrid work environments. Snorre introduces the concept of 'Distance Zero' to describe the goal of removing barriers in communication and collaboration. The discussion also looks into the complexities organizations face with AI adoption, the need for clear strategies, and the evolving role of leadership in navigating these changes. Together, they discuss Cisco's innovative AI solutions designed to enhance the employee experience and improve collaboration. Thank you for your continued support of the show and subscribe wherever you get your podcasts! The HR Happy Hour Network is sponsored by Workhuman. Workplace recognition is more than feel-good moments. It’s a powerful source of people data that transforms cultures and businesses. Workhuman unlocks that power with Human Intelligence — AI trained on millions of coworker “thank-yous” to uncover the hidden patterns shaping your culture. Who's actually driving projects forward? Where are the skills gaps? Which teams are thriving—and which need support? Say goodbye to the guesswork. And leverage the collective wisdom of your people for insights you can act on. And here's the best part: Workhuman guarantees measurable results. Real culture improvements that drive real business outcomes. Visit workhuman.com to turn your recognition data into a competitive advantage. Workhuman, a proud supporter of the HR Happy Hour Network!

Behind the Scenes of HR: Burnout, Balance, and BelongingHosts: Mervyn DinnenGuest: Ryan Tahmassebi, People Science Director at Workbuzz SummaryIn this episode of the HR Means Business podcast, host Mervyn Dinnen chats with Ryan Tahmassebi about the latest research on employee well-being, engagement, and the evolving priorities within HR. They discuss the importance of aligning HR with executive leadership, the challenges of communication, the role of AI in HR practices, and the need for emotional connections in understanding employee experiences. The conversation highlights the pressing issues facing HR professionals today and the strategies they can employ to foster a healthier workplace culture. Chapters00:00 Understanding Employee Well-being Priorities04:05 The Shift in DEI Focus07:04 Aligning HR and Executive Leadership10:20 Communication in Leadership16:16 Addressing Employee Well=being and Workload Challenges22:07 The Need for Emotional Connection in HR MetricsThank you for your continued support of the show and subscribe wherever you get your podcasts! he HR Happy Hour Network is sponsored by Workhuman. It’s officially spooky season, but work shouldn’t feel a nightmare. If yours feels haunted by burnout and disengagement, try Workhuman. Workhuman’s #1-rated employee recognition platform connects work cultures through gratitude. Employees thank each other for great work and redeem those thanks for millions of items and experiences – keeping them engaged and productive. But here’s the coolest part: These recognition messages contain rich data. Workhuman’s AI mines it to identify quiet leaders, match mentors, and reveal team skills—enabling smarter talent decisions that generate guaranteed ROI. It’s good for people and good for business. All treats, no tricks. Visit workhuman.com to learn more. Workhuman, a proud supporter of the Happy Hour Podcast Network. 

AI Revolution: Transforming Employee ExperienceHosts: Steve Boese and Trish SteedGuest: Trilok Manchinila, VP, Enterprise Architecture and Data of ABM Industries SummaryIn this episode of the HR Happy Hour show, hosts Steve Boese and Trish Steed discuss the excitement surrounding AI at Oracle AI World with Trilok Manchinila, VP of Enterprise Architecture and Data at ABM Industries. They explore the role of technology in enhancing employee experience, the importance of empathy in the workplace, and how AI can serve as a translator for better communication. The conversation also touches on the significance of safety and retention for frontline workers, the value of data integrity, and the future of partnerships in the tech landscape. Chapters00:00 Welcome to Oracle AI World: The Excitement of AI01:08 Understanding ABM Industries02:59 The Role of Technology in Employee Experience05:56 AI as a Translator08:41 Empathy in Technology: Bridging Gaps12:00 The Importance of Safety and Retention14:45 Data Integrity and AI17:46 Partnerships and Future InnovationsThank you for your continued support of the show and subscribe wherever you get your podcasts! he HR Happy Hour Network is sponsored by Workhuman. It’s officially spooky season, but work shouldn’t feel a nightmare. If yours feels haunted by burnout and disengagement, try Workhuman. Workhuman’s #1-rated employee recognition platform connects work cultures through gratitude. Employees thank each other for great work and redeem those thanks for millions of items and experiences – keeping them engaged and productive. But here’s the coolest part: These recognition messages contain rich data. Workhuman’s AI mines it to identify quiet leaders, match mentors, and reveal team skills—enabling smarter talent decisions that generate guaranteed ROI. It’s good for people and good for business. All treats, no tricks. Visit workhuman.com to learn more. Workhuman, a proud supporter of the Happy Hour Podcast Network. 

Transforming Higher Ed with Digital HRHosts: Steve Boese and Trish SteedGuest: Amanda Duval-Norwood, CHRO, Harper College SummaryIn this episode of the HR Happy Hour show, hosts Steve Boese and Trish Steed met with Amanda Duval-Norwood, the CHRO of Harper College, at Oracle AI World. They discuss the vibrant atmosphere of the conference, the operationalization of AI in business, and Amanda's journey in HR. She shares insights about Harper College, its community-focused approach, and the implementation of Oracle's HCM and ERP systems. The conversation highlights the importance of digital transformation in HR, the challenges of shared governance in higher education, and the exciting potential of AI in enhancing employee experiences. Chapters00:00 Welcome to Oracle AI World02:57 Harper College Overview07:48 Implementing Oracle Solutions12:07 Optimizing HR Processes with Technology17:31 Digital Transformation in HR21:48 The Evolution of HR Technology25:05 Embracing AI in HR Practices Thank you for your continued support of the show and subscribe wherever you get your podcasts! The HR Happy Hour Network is sponsored by Workhuman. It’s officially spooky season, but work shouldn’t feel a nightmare. If yours feels haunted by burnout and disengagement, try Workhuman. Workhuman’s #1-rated employee recognition platform connects work cultures through gratitude. Employees thank each other for great work and redeem those thanks for millions of items and experiences – keeping them engaged and productive. But here’s the coolest part: These recognition messages contain rich data. Workhuman’s AI mines it to identify quiet leaders, match mentors, and reveal team skills—enabling smarter talent decisions that generate guaranteed ROI. It’s good for people and good for business. All treats, no tricks. Visit workhuman.com to learn more. Workhuman, a proud supporter of the Happy Hour Podcast Network. 

The Increasing Impact of AI on Job Descriptions and ApplicationsHost: Mervyn DinnenGuest: Yutaka Takagi, Principal Product Evangelist at isolved In this podcast episode, recorded live at the HR Technology Conference & Expo, Mervyn talks with Yutaka Takagi, principal product evangelist at software development organisation isolved, about the transformative impact of AI on Talent Acquisition and job applications. During the conversation they discuss:The impact of AI on the Talent Acquisition landscapeHow job seeker applications are evolvingUsing AI to help create role descriptions and matching candidatesHow HR teams can handle an AI-driven surge in applicationsWhy AI should supplement, but not replace, human judgmentThe role of skills-based hiring in reducing bias in the recruitment processWhy human oversight remains crucial in hiring decisionsThe future of hiringThanks for listening! Remember to subscribe to all of the HR Happy Hour Media Network shows on your favorite podcast app! The HR Happy Hour Network is sponsored by Workhuman. It’s officially spooky season, but work shouldn’t feel a nightmare. If yours feels haunted by burnout and disengagement, try Workhuman. Workhuman’s #1-rated employee recognition platform connects work cultures through gratitude. Employees thank each other for great work and redeem those thanks for millions of items and experiences – keeping them engaged and productive. But here's the coolest part: These recognition messages contain rich data. Workhuman's AI mines it to identify quiet leaders, match mentors, and reveal team skills—enabling smarter talent decisions that generate guaranteed ROI. It’s good for people and good for business. All treats, no tricks. Visit workhuman.com to learn more. Workhuman, a proud supporter of the Happy Hour Podcast Network.