Ep.1689 - Climb With Your Feet: People, Quality, Process

In this episode, Jason explains why successful construction teams do not simply start work, they prepare for work. He introduces the concept of the "47 things" that must happen before a work package can begin and why these pre-phase planning activities are often more important than the actual field execution. Jason explains how construction teams get trapped in reactive firefighting when they fail to plan the hundreds of small preparation tasks that happen before production starts. By identifying these activities early, assigning ownership, and managing them through clear gates, teams can create stability and predictable flow. What you'll learn in this episode: Why preparation before a work package is more important than simply supervising execution. How every construction activity has dozens of tasks that must happen before work begins. Why project teams struggle when they start pre-planning too late. How human capacity, PTOs, and competing priorities affect project preparation. How milestone gates can create better control over pre-mobilization, pull planning, and pre-construction activities. Why project management systems should track preparation work, not just scheduled activities. Are you managing the work that happens before the work starts or are you waiting until the field is already under pressure to solve problems?    If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason discusses the importance of understanding the purpose behind Lean principles and why they should never become excuses for avoiding responsibility, preparation, or hard work. He explains that concepts like respect for people, team balance, buffers, and "we don't start until we're ready to finish" are designed to help committed teams perform at a higher level, not to justify poor preparation, lack of ownership, or entitlement. What you'll learn in this episode: Why Lean principles require commitment and personal responsibility. How good systems can be misused as excuses for poor behavior. Why respecting people does not mean lowering expectations. The difference between team balance and avoiding hard work. How preparation, discipline, and ownership support a successful Lean culture. Why Lean principles are meant for teams focused on continuous improvement and delivering value. Are you using Lean to reduce effort or are you building a system that helps people do their best work and improve together?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason challenges the idea that construction meetings and planning huddles must fit within arbitrary time limits. The goal isn't to finish the meeting quickly, it's to make sure the work is actually ready. He explains why teams should take whatever time is necessary to fully plan the next day, eliminate surprises, confirm full kit, and create stable conditions before work begins. Instead of pushing unfinished planning into the field, leaders should solve problems before workers are expected to execute. What you'll learn in this episode: Why arbitrary meeting time limits can hurt planning. Why the next day shouldn't begin until the team is ready. How better preparation reduces rush, push, panic, variation, and surprises. Why afternoon planning should confirm safety, quality, readiness, and full kit. How poor preparation creates unnecessary emergencies in the field. Why meeting effectiveness matters more than meeting length. Are your meetings focused on saving time or are they creating the preparation needed for a predictable and successful day?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason discusses a common trap in learning Lean: using Lean principles to justify existing beliefs instead of allowing Lean to challenge and transform the way we think. Jason shares lessons from his experience visiting Japan with Paul Akers and explains why true Lean thinking requires humility, curiosity, and a willingness to continuously learn. He explores how people can misunderstand Lean concepts by focusing only on the parts that confirm what they already believe. What you'll learn in this episode: Why Lean should challenge your thinking instead of simply validating it. How confirmation bias can distort the way we interpret Lean principles. Why concepts like consensus, pull, perfection, and decision-making are often misunderstood. The importance of gaining real field experience before claiming to understand Lean. Why Lean requires a focus on people, systems, and continuous improvement. How the true purpose of Lean is to elevate humanity through better systems. Are you using Lean to improve your thinking or are you using it to justify what you already believe?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason explains why quality cannot exist in a culture of constant rushing, pushing, and panic. Quality requires time, space, and the right systems to allow people to do the work correctly. Jason discusses how a lack of quality creates a damaging cycle: unhappy customers, reduced demand, financial pressure, excessive work in progress, and a focus on short-term efficiency instead of long-term excellence. He explains why construction teams must create buffers and stop overcommitting if they want to consistently deliver remarkable results. What you'll learn in this episode: Why quality requires intentional time and protection from rushing. How push-based cultures create mistakes and rework. Why buffers are essential for maintaining quality. How poor quality can create financial pressure and increase waste. Why excessive work in progress often comes from panic and poor systems. How protecting quality strengthens customer trust and long-term success. Are you creating enough space for your team to deliver quality or are you forcing them to rush and recover?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason explores why the foundation of a successful construction system starts with the right priorities: taking care of people, delivering quality, and then improving the process. Jason explains why he believes the traditional phrase "people, process, and quality" should actually be reordered to "people, quality, process." Using the analogy of professional rock climbing, he explains that strong foundations create the ability to scale, just like climbers rely on their feet before reaching higher with their hands. What you'll learn in this episode: Why people should always be the first priority in any system. Why quality is the product of taking care of people and building sustainable practices. Why process improvement should support quality instead of replacing it. How focusing on efficiency and cost-cutting too early can damage the customer experience. Why successful companies build trust through consistent quality. How the principle of "climbing with your feet" applies to Lean construction. Are you building a system that creates stability first or are you trying to scale without the right foundation?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason explains why asking for more detail in a construction schedule can actually create more problems instead of solving them. He explores how excessive detail can become an escape from uncertainty, collaboration, and proper planning. He explains why a sophisticated production plan should communicate the work clearly at a high level, while detailed planning happens progressively through pull planning and detailed work packaging. More detail does not automatically mean more accuracy, feasibility, or team buy-in. What you'll learn in this episode: Why excessive detail can become an excuse or escape. Why more detail does not necessarily make a schedule more accurate. How time-by-location planning creates clarity without unnecessary complexity. Why detailed planning should happen progressively through pull planning and work packaging. How visual tools and drawings can communicate detail more effectively than an overloaded schedule. Why trade input and buy-in are essential before treating detailed plans as reality. Does your schedule provide useful clarity or is unnecessary detail hiding a deeper planning problem?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason discusses how construction teams should make decisions when there are disagreements during pre-construction. He explains why data should be the first place to turn, why risk should influence the decision when data isn't available, and when authority should ultimately sit with the project team. Jason breaks down the relationship between data, risk, and decision-making authority, including the distinction between what leadership decides and how the project team and trade partners execute the work. He also explains why giving the team ownership of decisions can create stronger buy-in and accountability. What you'll learn in this episode: Why data should be the first tool used when opinions conflict. How historical reference classes and what-if scenarios can help resolve disagreements. Why risk should push teams toward the safest option when the consequences are significant. How to determine when decisions should be made by leadership versus the project team. Why giving teams ownership of the plan can strengthen buy-in and accountability. When data isn't available, risk is manageable, and multiple approaches could work, who should have the authority to make the call?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason shares his personal health journey and explains why taking care of yourself should be treated as a lifelong responsibility. From nutrition and exercise to sleep, dental care, and regular health testing, Jason discusses the importance of being proactive instead of waiting until problems appear. Jason explains how improving his own health required building better habits, finding the right healthcare providers, tracking important health indicators, and making consistent improvements over time. He emphasizes that health is one of the greatest investments we can make for ourselves, our families, and our future. What you'll learn in this episode: Why proactive health management is more effective than waiting for problems. How sleep, nutrition, hydration, and regular checkups impact long-term health. Why finding the right doctors and healthcare partners can transform your wellness journey. How small daily improvements can create significant long-term results. Are you investing enough time and attention into taking care of the most important asset you have, your health?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw

In this episode, Jason discusses a surprising challenge facing successful general contractors: the risk of becoming too comfortable with what already works. He explains why even high-performing companies need outside perspectives, continued learning, and a commitment to improvement. Jason explores how success can sometimes create an environment where teams believe they have already figured everything out. While strong systems and experience are valuable, refusing to learn, adapt, and progress can prevent companies from reaching the next level of performance. What you'll learn in this episode: Why successful companies can fall into the trap of believing they no longer need improvement. How ego and overconfidence can prevent organizations from learning and growing. Why even excellent GCs need training, consultants, and outside perspectives. How continuous improvement keeps high-performing teams from becoming barriers to industry progress. Are your systems helping you continue to improve, or have they become a reason to stop learning?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 😊). Also, here are links to our YouTube Channels: · Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg  · LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt · LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured · LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw