
Technology adoption in construction isn't really about the technology. It's about understanding how people work, solving real problems, and providing tools that teams actually want to use.
In this episode of Digital Builder, host Eric Thomas sits down with Victoria Jones, Principal Digital Developer at Laing O'Rourke, to discuss what she's learned from a career that spans hands-on trades, engineering, digital delivery, and one of the world's largest infrastructure projects. From technology adoption in the field to AI's future in construction, Victoria shares practical lessons on driving change at scale.
In this episode, we discuss:
- Why successful technology adoption starts with understanding people, not deploying new tools
- How field workarounds can reveal opportunities to improve processes and systems
- Lessons learned from Hinkley Point C, one of the largest and most complex construction projects in the UK
- Strategies for driving digital adoption across thousands of project stakeholders
- The importance of trust, data quality, and strong foundations before scaling dashboards or AI
- Where AI is delivering value today and how it could reshape planning, validation, and project delivery in the future
- Why construction teams need simple, useful tools that solve real-world problems
- How digital skills are becoming more common across project teams and job sites
Digital Builder is hosted by Eric Thomas from Autodesk.
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