Beyond the Adjuster Hat Mindset

This week, Meghan and Jen welcome Laura Schoefer and Robb Johnson to Claims Never Sleep! 

This week, Greg Wagner joins Claims Never Sleep 

This week, Meghan and her co-host Kyle Mitchell, welcome Walter Nelson, who has 30 years of experience as an insurance specialist. He began his career as an auto and homeowner’s adjuster with SAFECO in Fountain Valley, CA.  Within a year, he was moved into commercial lines focusing primarily on construction defect claims.  Most of his career has focused on the direct handling and management of multi-million-dollar exposure complex litigated residential and commercial construction defect, and general liability claims with an emphasis on coverage, contract, and damages analysis.Walter brings 8 + years of proven team/people management and leadership experience including extensive technical and practical knowledge of various property and casualty lines of business including construction, general liability, OCIP/CCIP, excess, severe bodily injury, and fatality, auto, and E&O to his current role of Directot, Claims Manager with AmTrust. 

This week, Claims Never Sleeps welcomes Gabrielle L. McCann, an insurance professional currently serving as Assistant Vice President and Underwriting Director for Construction Property (West Region) at Zurich North America

This week, Meghan Henry welcomes Andrew Leeds, the Chief Claims Officer at Plymouth Rock Assurance, bringing over 20 years of insurance industry experience—including leadership roles at Liberty Mutual—to oversee property and casualty claims operations and digital claims modernization.

This week's guest is Georgia Steele, a seasoned risk management professional, regarding her career path and experiences in the industry.

This week, Meghan Henry is joined by her co-host Kyle Mitchell... and they welcom Alan Ness AVP, Claims & Tort Litgation at Amtrak to the podcast! 

This week, Claims Never Sleeps welcomes Awais Farooq, CPCU®, AIC®, AIC-M®, LPCS, who serves as Chief Claims Officer at Venbrook, where he leads claims strategy and operations, focusing on modernization, talent development, and delivering strong client outcomes. 

This week's guest is Jason Novak, a Senior Litigation Specialist II at CapSpecialty

This week, Meghan and Jen are joined by Susan Quagliato, Vice President Regional Claims at Sedgwick