Michael Gale, Administrative Director, Sentara Obici Ambulatory Surgical Center

This episode, recorded live at Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Jacob Rodman, CEO of Raleigh Neurosurgical Clinic. Jacob shares strategies for addressing ASC growth challenges, including staffing and anesthesia shortages, improving patient understanding of billing processes, and fostering a collaborative workplace culture.

In this episode, Kristopher Kitz, CEO of Wyatt Surgery Center, discusses the evolution of ambulatory surgery centers, the role of physician leadership, and the growing focus on specialties like spine, pain, and neurosurgery. He also shares insights on leveraging AI, enhancing consumer experiences, and navigating the challenges and opportunities of a startup ASC.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Elaina Turner, ASC Administrator at Commonwealth Pain and Spine. Here, she discusses the importance of prioritizing staffing and fostering a positive environment for both patients and employees. Turner also emphasizes the value of guiding patients through every step of their procedure, including transparent communication about costs, to build trust and satisfaction.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax, and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Basil Besh, Founder of Precision SurgiCenter. Here, he discusses the transition of patients from inpatient to outpatient care and the role it plays in improving efficiency and outcomes. Dr. Besh also highlights the importance of maintaining open communication with patients to effectively manage their expectations and provide a seamless care experience.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax, and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

Dr. Marvin K. Smith and Dr. Daniel B. Chan, leading orthopedic surgeons, join Becker's Healthcare to discuss their journeys in Sports Medicine and the evolution of Ambulatory Surgery Centers (ASCs). They delve into the impact of higher acuity procedures on ASCs, strategic collaborations, and exciting developments in the field. This episode is sponsored by Johnson & Johnson MedTech. To advance your ASC Learning Journey with Johnson & Johnson MedTech’s ASC Preceptorship Program, please email [email protected] episode is sponsored by Johnson & Johnson.

Recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, this episode features Michael Gale, Administrative Director, Sentara Obici Ambulatory Surgical Center. Gale discusses strategies for managing ASC growth, enhancing patient education, addressing financial challenges, and improving clinical outcomes in the evolving healthcare landscape.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Ken Rich, President of Raleigh Neurosurgical Clinic. Here, he discusses strategies for enhancing the patient experience, the advantages of operating a smaller clinic that fosters a strong work environment for surgeons and staff, and how prioritizing staff translates to better patient care. Dr. Rich also emphasizes the importance of cost transparency in improving trust and satisfaction.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax, and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Rick Ngo, General Surgeon at Texas Hernia & Surgical Specialists. Here, he shares his approach to prioritizing the patient experience, from initial consultation through post-surgery care. Dr. Ngo also discusses the importance of providing individualized attention to each patient, even when managing a high volume of cases.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax, and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Nyleen Flores, Chief Administrative Officer at Lake Oconee Orthopedics. Here, she discusses strategies for ensuring patient safety in the outpatient setting, the importance of finding and retaining satisfied employees, and fostering a culture that values all roles equally. Flores highlights how this approach strengthens patient-provider relationships over time.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax, and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Tina Piotrowski, CEO of Copper Ridge Surgery Center. Here, she delves into the organizational challenges that arise when updating service lines and procedures, and how navigating these conflicts effectively can benefit operations. Piotrowski also emphasizes the role of clear communication in enhancing patient satisfaction and fostering a smoother healthcare experience.