Improving Patient Flow and Capacity at Cedars-Sinai with Heidi High

In this episode, Dr. Douglas Graham, Chief of the Aflac Cancer and Blood Disorders Center, shares progress in pediatric leukemia and sickle cell disease treatments, the impact of a 30-year partnership with Aflac, and breakthroughs in precision medicine, CAR T-cell therapy, and gene therapy that are reshaping outcomes for children and families.

In this episode, Zack Myers, National General Manager at SCAN Health Plan, discusses the organization’s expansion into new markets, its nonprofit approach to provider partnerships, and how innovative models like iSNPs are improving care and independence for seniors.

Ahmed Farag, State Dental Director at the Oregon Health Authority, shares insights on expanding coverage for dental care and navigating the evolving landscape of the dental industry. He offers a balanced perspective, remaining optimistic yet cautious about the future, and outlines what the next three years may hold for dentistry. Farag also provides advice for leaders seeking to guide their teams through change and uncertainty.

In this episode, Danny Mobley, CEO of Downtime Trace, joins the podcast to share his path from corporate leadership to entrepreneurship. He discusses building an innovative app for medical equipment repair, growing a following on TikTok, and the lessons he’s learning as a first-time CEO.

In this episode, licensed clinical counselor Anneliese Hanson joins Scott Becker to share insights from her work on both the payer and provider sides of behavioral health. She discusses current insurance challenges, the rise of cash-pay practices, and how public interest in mental health coverage is shaping the conversation.

In this episode, Heidi High, Executive Director of Capacity Management at Cedars-Sinai, shares how her team is transforming patient flow through daily huddles, technology-driven insights, redesigned discharge workflows, and collaborative culture change that supports efficiency and patient care.

Robb Wetmore, MHR, Director of Digital Health at Variety Care, joins the podcast to discuss the growing role of telemedicine and remote patient monitoring in healthcare delivery. He highlights how his role and team responsibilities are evolving alongside these advancements and shares key strategic initiatives driving the future of digital health.

In this episode, Aidan Hettler, CEO of Sedgwick County Health Center, shares how his team is modernizing care delivery in a frontier community. He discusses their EMR transformation, strategies for financial sustainability, workforce development, and the cultural leadership needed to keep rural healthcare thriving.

In this episode, Harshal Shah, Director of Virtual Care at Hackensack Meridian Health, discusses key trends in telehealth, the importance of strong partnerships, and how patient-centered strategies are shaping the future of virtual care.

In this episode, Mary Grace Cox, Senior Director of Clinical Programs at UAB Medicine, shares how her team is driving improvements in sepsis outcomes through process design, culture change, and the use of technology like the DART tool. She highlights lessons in supporting clinicians while advancing patient safety and quality.This episode is sponsored by Ambient Clinical Analytics & Zebra Technologies.