#449 - Jason Friedman gets REAL about Scaling Your Business by Obsessing over your Customers’ Success

As The Marketing Medic, I leverage my trademarked Empathic Marketing Strategy to empower businesses and entrepreneurs with high-ticket offerings. My mission is to help clients identify and deeply understand their audiences, enabling them to craft a resonant Empathic Marketing message that makes their audience feel truly understood. With a strong foundation in empathy, I expertly build customized websites and sales funnels designed to deliver your messages to a receptive audience primed for conversion. My holistic approach combines empathy, strategy, and technology to help clients not only monetize their offerings but also create a lasting impact on their customers' lives. Together, let's transform your venture into a thriving success story. Websites themarketingmedic.ca/ (Company) mikecaldwellspeaker.com (Company) I'd like to connect with you here in Linkedin just please send me connection request. [email protected]

Imagine a captivating performance where the audience is completely transfixed. Not a peep. Total focus, until, suddenly, rising as one, they leap to their feet, furiously applauding and demanding more. https://www.linkedin.com/in/jasondfriedman/ cxformula.com  Why? The audience was taken on a journey. Their needs were anticipated and then met. Their attention was earned and then held. Their entire experience was meticulously crafted and delivered. And then the audience demanded more. That's the power your organization can command to scale your business with the support of our team at CXFormula, LLC. Together my long-time business partner, Drew and I have taken all the experience we’ve gained over the past 25 years and distilled it into a powerful, proprietary formula that helps businesses grow and, more importantly, scale! We call this the Kinetic Customer Formula. Our approach is at the intersection of psychology, theatre, business and marketing. With decades of theatre experience between us, we combine the art of storytelling with the science of human behavior to create reliable and consistent customer momentum, generate massive engagement, and achieve incredible business growth. Part art and part science, our Kinetic Customer Formula delivers actively engaged customers to your business, customers who become your most effective marketing asset and your very own salesforce, driving even more ideal customers in your direction. Over the past 25 years, we’ve sold over $200 million in products and services through our various companies. We’ve consulted with hundreds of entrepreneurs, helping them to grow and scale their businesses. We’ve also worked with celebrated Fortune 100 companies, top universities and healthcare institutions, and major entertainment companies to create tremendous success in their businesses! Our secret? Obsessing over customer success. At CXFormula, LLC, through our programs, courses, workshops, and coaching, we teach our clients THE BEST FORMULA to create customer success. When our clients transform the customer journey into a Kinetic Pathway, an incredible customer experience becomes our clients’ key differentiator that can’t be copied by the competition. By putting this unbelievable asset to work, our clients achieve exponential organic growth, greater customer loyalty, and a legion of superfans. If you want to learn how the Kinetic Customer Formula can transform your customers’ experiences into the primary product of your business and scale your company, then we’d like to invite you to join us in our Kinetic Customer Formula Online Program or our 3-Day Live Intensive Workshops.

🚀 Driving Operational Excellence and Relationship Building in Tech As the Chief Operating Officer at SD Tech, I lead our dynamic team in providing consultation, implementation, and support for technology and IT solutions to businesses. We have disrupted this space by not just focusing on tech, but on people. We're about building lasting relationships. We believe in the power of partnerships – and we exemplify this with our talented employees, valued clients, and the extended network of friends and family. At SD Tech, we don't just offer IT solutions; we cultivate partnerships. Let's connect and explore how we can strengthen your business together! https://sdtechinc.com/ https://www.linkedin.com/in/shane-mishler-23678327/

Investing in a website that is not optimized for conversions is like pouring water into a leaky bucket with a hole in it. You are likely spending thousands of dollars on your digital marketing efforts, all to have your website not properly optimized to convert that traffic into buyers. Acquiring traffic is becoming increasingly expensive and competitive every single day. With the increased cost of customer acquisition, it’s crucial that your brand converts as many visitors into buyers as possible. That’s where ThrillX comes in. We are a Canadian-based UX/UI Design and Conversion Rate Optimization agency helping eCommerce and B2B brands improve conversion rates without even touching your ads. We put you in a position to scale your marketing efforts so that when you receive more traffic, the revenue you generate is amplified. How do we do it? We have a unique data-driven and repeatable conversion optimization process that we use to increase your conversion rates and all your KPIs (AOV, RPV, etc) sustainably over time. Our process combines our expertise in human psychology and behavioral science with analytics tools such as heatmaps, scroll maps, user-testing, surveys, A/B testing, custom landing pages, and customer interviews to identify pain points and motivations. Every decision we make is based on real data and statistics, eliminating the guesswork and maximizing results. Here are some past client results: → Increased Influence Hunter’s form inquiries by 385% → Increased Wild Man Drinking’s e-commerce purchases by 97%, AOV by 13.5%, and delivered 5X ROI in just a few months → Increased apparel conversions for Optimal Sports Management by 115% → Increased Fiddler’s Green CBD’s product sales by 67% in just 1 month To schedule a free website audit and strategy session, use the link below: https://calendly.com/arshsanwarwala/30min

As a fellow CEO and marketing leader, I know the pressure you face to scale your HR tech company. Hitting your growth targets likely keeps you up at night. You need your marketing firing on all cylinders to build awareness, create demand and drive revenue. But it's not delivering the results you expected. At GrowthMode Marketing, we focus on helping HR tech companies like yours achieve their ambitious growth goals. We know it takes long-term vision and commitment to stand out in the extremely crowded HR tech space. And it requires a modern approach aligned with how today's prospects research and buy solutions. That's why we help HR tech CEOs and marketing leaders like you evolve your marketing to focus on three pillars to build brand awareness, credibility, trust - and ultimately demand in the market for your solutions. Our demand generation process encompasses: Pillar 1: Strategy • Define your ideal customer profile to narrow down your audience to get better traction for bigger growth • Craft your unique point of view to break through the clutter and stand out in the minds of buyers • Map out a content marketing + demand generation plan that is the blueprint to hitting revenue targets Pillar 2: Content • Create cornerstone + cobblestone content that engages your ideal customers and keeps them coming back for more • Take an iterative approach to test, measure and refine the marketing approach to uncover what resonates in the market • Build a full-funnel digital footprint to support prospects no matter where they are at in their purchasing journey Pillar 3: Distribution • Enhance your website experience to drive more SEO rankings and keep visitors engaged on your site longer • Build an engaged audience through managed channels where they want to continually consume your content • Amplify your reach through 3rd-party channels to tap into existing audiences for bigger brand awareness and credibility We turn your digital footprint into your best sales rep - shortening sales cycles, improving close rates and lowering customer acquisition costs. If you're under pressure to scale your HR tech company, let's talk. We're ready to help you build an effective demand generation engine to drive the breakthrough growth you need. Schedule a free consultation with me: https://calendly.com/deannashimota/20min

Life Is Too Short To Struggle To Get Clients.   Feeling frustrated? I’ve been there. You shouldn’t have to waste your life figuring it all out on your own. You were designed for more and you know it. You deserve a simple plan that works. Success is simpler than you think. – Jermane   https://creatorslearn.com/ 

After spending the last decade leading engagements with outstanding studios like Deloitte Digital and SpireDigital, and then moving into the startup world with groups like HumanCode and Helix, I’m thrilled to again be returning to my roots of independent product and creative consulting. Focusing on brand strategy and creation, digital product and design engagements.

I'm a Gen Z entrepreneur, Wall Street Journal Best Selling author, and 4x startup founder with a distinct focus on driving social impact through business and technology. Starting off as the co-founder behind a range of startups including Audo, Nota, The Doe, and Guin Records, I soon realized the need for a unified platform to nurture these socially conscious projects. This led me to establish Ankord Labs, a venture studio designed to incubate my own startups as well as future conscious companies. Ankord Labs serves as the epicenter of my diverse portfolio, incubating transformative startups that leverage cutting-edge technologies for societal betterment. Based in Los Angeles, I also contribute to renowned publications such as Forbes, Entrepreneur, HuffPost, and Rolling Stone. My WSJ best-selling book, "I'm Just Saying," focuses on the importance of civil discourse in today's divided society. My mission is to cultivate conscious capitalism and collaborative consensus to drive society forward. My work, from co-founder to mentor and writer, are all focused on empowering others to use business and technology for social good. Milankordestani.com https://www.linkedin.com/in/milan-kordestani/ 

✔️ To Book A Free Leadership Strategy Call & Get A Custom New Manager Training Blueprint https://calendly.com/manufacturing-leadership-strategy/free-leadership-strategy-session 𝙄𝙛 𝙮𝙤𝙪 𝙖𝙧𝙚: 👉 A senior Operations leader in manufacturing (𝘾𝙊𝙊, 𝙑𝙋, 𝘿𝙞𝙧𝙚𝙘𝙩𝙤𝙧, 𝙚𝙩𝙘.) looking to train new managers & supervisors into effective leaders with Millennial & Gen-Z focused leadership training. ✔️ 𝐖𝐡𝐨 𝐰𝐞’𝐯𝐞 𝐡𝐞𝐥𝐩𝐞𝐝: 👉 Organizations promoting technical workers into first-time management roles 👉 Organizations with younger talent eager to manage but lacking experience 👉 Those whose supervisors are technical experts that may not have soft skills training 👉 Organizations who want improved alignment of frontline, middle & senior managers 👉 Those whose young leaders supervise diverse teams with demanding deadlines 👉 Those with ambitious new projects needing leadership to meet increased demands We help manufacturing Operations leaders train up-and-coming management talent based on my 𝟒𝟎 𝐲𝐞𝐚𝐫𝐬 of leadership experience. ✔️ 𝐒𝐨𝐦𝐞 𝐜𝐨𝐦𝐦𝐨𝐧 𝐩𝐫𝐨𝐛𝐥𝐞𝐦𝐬 𝐰𝐞 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐬𝐨𝐥𝐯𝐞: 1. Remove communication barriers by training your managers to build high quality relationships with bosses & direct reports. 2. Create a culture where Millennial and Gen-Z workers feel a sense of ownership of their work & loyalty to your mission. 3. Help your frontline supervisors and middle managers reduce the need to directly supervise projects, freeing up their calendars for critical tasks. 4. Train your technical managers to be inspiring leaders who earn the trust of their teams. 5. Train your middle managers & frontline supervisors in a problem-solving framework that eliminates 90% of decision-based errors. ✔️ 𝐎𝐮𝐫 𝐭𝐫𝐚𝐜𝐤 𝐫𝐞𝐜𝐨𝐫𝐝: 👉 Frank’s group saves one million a year 👉 Mendel of USFWS realized a wetland restoration project 👉 Robert’s group organized a $500 million project 👉 Jason’s organization saved millions on one project 👉 James’ group avoided catastrophic environmental disaster 👉 Miguel’s group rethought their organizational approach 👉 James’ group collaborated on a city-owned airport project 👉 Sean’s city water system became compliant with county orders 👉 Karl’s group’s morale and efficiency problems fixed in 6 months 👉 Clara’s group trained in leadership and collaboration 👉 Paul’s group staffed a new plant and predicted employee performance ✔️ Copy And Paste This URL To Book A Free Leadership Strategy Call: https://calendly.com/manufacturing-leadership-strategy/free-leadership-strategy-session

**WHAT WE DO** We develop insights into what buyers need to know and experience before they will invest in your solution. These insights are 100% fact-based and developed through in-depth interviews with recent buyers. Buyer personas take all the guesswork out of marketing and sales by revealing your buyers: 1 - Priority Initiatives - what triggers buyers to look for your solution now 2 - Success Factors - results that buyers expect from their investment 3 - Perceived Barriers - purchase fears and concerns that they have 4 - Decision Criteria - criteria buyers use to evaluate their options 5 - Buyer's Journey - steps, people involved, resources trusted Use these insights to develop strategies and messaging that influence buyers at each stage in the funnel. **RESULTS YOU CAN EXPECT** (client testimonials): “It's like getting the answers before the test! Because we’re using the language of customers and focusing on their priorities, we’ve engaged 8,100 new buyers this year, nearly doubling the 4,400 from all of last year.” (CMO) “The pipeline experienced triple-digit growth from the new messaging. Our sales reps really appreciate it. We're making their lives easier because we’re telling them how to win!” (VP, Product Marketing) “At a recent trade show, our biggest competitor was across the aisle. When visitors came to our booth, they asked what made us different. We were ready – the persona work made it easy to communicate differentiation. It was the most successful trade show we’ve ever done!” (SVP, Marketing) “The insights told us what to say and not to say. It contributed to a new tagline and a deep awareness of buyer journey stages. It helped us build specific marketing elements for different stages: what to say to whom, when.” (CMO) “We streamlined our messaging to the most important touchpoints, to the kind of education buyers actually want. Now we can say to our colleagues, ‘These are the messages we need to say and why.’” (Director, Brand Marketing) **NEXT STEPS** Contact us to learn more; we'd love to hear about your buyer persona needs. https://buyerpersona.com/contact-us.