Building Allergen Awareness: Turning compliance into customer trust

For the food and hospitality industry, allergen management is about more than meeting regulations. It is about safeguarding customers, strengthening reputation, and creating a culture that builds lasting trust.In this episode, host Patrick McNamara of Intertek Food Services is joined by Lijlia Polo Richards, founder of Allergy Companions. Sparked by her own family’s experience with severe food allergies, Lilia shares insights on how businesses can move beyond disclaimers and embed allergen awareness into their daily practices.Together, they discuss:Why asking the “allergen question” is only step oneHow a culture of allergen awareness can genuinely transform the customer experienceThe business case for embracing allergy-friendly practicesSpeakers:Patrick McNamara – Global Innovations and Quality Manager, Intertek Food ServicesLijlia Polo Richards – Founder & Director, Allergy CompanionsDownload our complimentary e-book to learn what a food allergen is, how to test for allergens in food, and the UK and EU regulations for allergen labelling. Download here! Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

In this episode, we’re diving into the world of biogenic carbon, what it is, why it matters, and how it’s treated in Life Cycle Assessments (LCAs).Join us as we untangle the science, standards, and sustainability implications of measuring carbon from renewable biological sources.Whether you're a sustainability pro or just carbon-curious, this one’s for you.Presenters:Catherine Beare, Regional Director - Business Assurance (UK & Iberia)Vijay Thakur, Senior Manager, Sustainability & LCA Lead, Intertek AssurisFollow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

Data is the new currency of compliance. In today’s episode, we’re diving into the data management strategies companies need to meet Extended Producer Responsibility (EPR) regulations, and what this means for the personal care industry. From navigating requirements across the U.S. to staying ahead of international mandates, we’ll share how we’ve been helping clients in personal care and consumer goods build the systems and processes to stay compliant and competitive. Tune in to learn how smart data management can turn regulatory challenges into business opportunities.Presenters:Thomas Savarese, Compliance Manager, Regulatory Market Access, Intertek AssurisAshli Span, Project Manager, Regulatory Market Access, Intertek AssurisFollow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

Discover how ISCC certification and C¹⁴ testing work together to verify bio-based content in co-processed fuels. Our host Florencia Bahamonde and our expert Liam Mills explain what co-processing is, why radiocarbon testing is the gold standard, and how Intertek helps organizations meet EU sustainability requirements with confidence. Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

What’s in the air your device is giving off? When it comes to medical devices, even invisible emissions like volatile organic compounds (VOCs) can pose very real risks. In this episode, we break down ISO 18562, the standard guiding the evaluation of gas pathway emissions in medical devices, and how it plays a vital role in protecting patient health. Whether you're developing ventilators, anesthesia systems, or breathing circuits, tune in to learn how to ensure compliance, minimize emissions, and safeguard users from the inside out.Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

In this episode of Assurance in Action, we dive into 10 critical challenges that can impact the consent phase of offshore wind farm development. From stakeholder pushback and political hurdles to landscape concerns, design flexibility, and financial risks, this episode explores the early-stage complexities that can influence project success. A must-listen for anyone involved in renewable energy planning and development.Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

In this episode of Assurance in Action, our experts Ashli Span and Taylor Cavanaugh break down one of the hottest — and most misunderstood — sustainability trends in packaging: recycled materials in food-contact applications.What sounds like a win for the planet can quickly turn into a compliance nightmare if you’re not careful. From navigating FDA requirements like No Objection Letters (NOLs) to the risks of unverified supply chains and challenge test limitations, we bring clarity to the complexities of safe, sustainable packaging.Whether you're a brand, manufacturer, or packaging supplier, you’ll walk away with a clearer picture of what it really takes to make recycled content work safely in food-contact materials.Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

In this episode of Assurance in Action, host Dr. Dhanashree Bhelose, Global Head for Biosciences at Intertek, continues our biodegradability series with a deep dive into synthetic textiles. She’s joined by Andrea Ferris, CEO and Co-Founder of Intrinsic Advanced Materials, to discuss CiCLO® — an innovative technology that makes polyester biodegradable without compromising performance. Together, they explore the science, market trends, and future of sustainable textiles, as well as the urgent need to address microplastic pollution.Discover how CiCLO® is reshaping the textile industry and why responsible innovation is key to closing the loop.Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

In this episode of Intertek’s ISCC Awareness Series, host Simona Romanoschi is joined by Florencia Bahamonde to break down the foundational steps in the ISCC certification journey.Together, they explore the end-to-end pre-audit process — from initial planning and system setup to audit readiness. Whether you’re pursuing ISCC EU, ISCC PLUS, or ISCC CORSIA, this episode outlines the crucial preparation steps that ensure organizations meet global sustainability, traceability, and greenhouse gas compliance requirements.Perfect for sustainability leads, compliance officers, and supply chain professionals looking to navigate the ISCC framework with confidence.🎤 SpeakersSimona Romanoschi – Vice President, Business Assurance Innovation at IntertekFlorencia Bahamonde – Sr. Global Program Manager, ISCC, IntertekFollow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

In our latest podcast, join Catherine Beare and Monisha Monachan, as they dive into how to spot genuine eco-friendly products. Discover how life cycle assessments (LCAs) and environmental product declarations (EPDs) bring real transparency to sustainability claims, and why this matters more than ever in today’s market.Tune in for practical insights that help cut through the noise, and separate true sustainability from clever marketing.Speakers:Catherine Beare, Regional Director - Business Assurance (UK & Iberia)Monisha Monachan, Assistant Manager, Sustainability, Intertek AssurisFollow us on- Intertek's Assurance In Action || Twitter || LinkedIn.