How Help and Feedback Habits Make or Break High Performance

Most teams only celebrate the finish line — a habit that is leaving your team behind.In this Pit Stop episode, Diane and Erich make the case for a small but powerful shift: celebrating ALL milestones (not just the big wins). When teams builds this habit, people stop wondering if their effort was noticed — and start showing up with more of it.Regardless of the type of team you are leading or program you deliver, this episode gives you a practical challenge you can act on this week.Evolving your work, accelerating your impact

Most team friction isn't about the work — it's about unspoken expectations around how people work together.In this Scrap Yard episode, Diane and Erich dig into two habits that separate high-performing teams from ones that just get by: understanding how your teammates like to receive (and offer) help, and knowing how to give and receive feedback that actually lands. When those two things click, teams stop losing energy to misread signals and start building the kind of trust that makes everything else move faster.Whether you're leading a sprint team or running a nonprofit program, these aren't soft skills — they're the infrastructure your team runs on.Evolving your work, accelerating your impact

In this Co-pilot episode of Agile Driven Impact, hosts Diane and Erich are joined by Rob Hatch — executive coach, trusted advisor to CEOs and senior leaders, and author of Attention! and Success Frames — to challenge one of the most deeply held assumptions in continuous improvement: that we learn best from failure.Rob makes the case that what teams actually need is a deliberate practice of examining what went right — the specific decisions, behaviors, and conditions that drove results. Without that, teams dismiss their wins as "just doing the job" and miss the patterns that would make success repeatable.In this conversation, Rob breaks down what a Success Frame is, how to build one, and how Agile teams can bring that lens to their retrospectives — shifting from failure analysis to something more energizing and more useful.If your retros spend more time on what went wrong than what to protect, this episode is for you.Evolving your work, accelerating your impact

In this Pit Stop episode of Agile Driven Impact, hosts Diane and Erich tackle one of the most common challenges facing teams with big missions: you have an important goal, everyone is working hard, but nobody really knows if you're winning. The fix isn't a better big goal — it's adding the layer underneath it.Diane and Erich walk through how to bridge the gap between long-term product goals and the day-to-day work your team is actually doing, using sprint goals as the connective tissue. When teams have a clear, achievable focus for each sprint, something shifts — progress becomes visible, milestones become real, and small wins start to build the momentum that carries a team all the way to the finish line.If your team is working toward something big and struggling to feel like they're getting closer, this episode is your starting point.Evolving your work, accelerating your impact

In this Co-pilot episode of Agile Driven Impact, hosts Diane and Erich are joined by Dr. Jessica Crowley, Co-Founder of Agileon and Registered Scrum Trainer, to explore why making work visible isn't just a best practice — it's the prerequisite for everything else.Jessica brings firsthand experience from large-scale transformations, including a rail industry client who discovered they had five times more open projects than their actual capacity. The problem wasn't effort. The work was simply invisible.Whether you're running a grant-funded program or leading an enterprise transformation, this episode gives you a practical starting point.Evolving your work, accelerating your impact

Most teams treat the product backlog like a to-do list. JJ Sutherland, CEO of Scrum Inc. and co-author of Scrum: The Art of Doing Twice the Work in Half the Time, says it should be so much more. In this episode, JJ joins hosts Diane and Erich to break down how teams can use the backlog to set, own, and stay aligned to long-term priority goals — and how to make those goals visible to everyone, from your daily check-in to your board of directors. Whether you're leading a software team, a nonprofit program, or a community initiative, you'll walk away with practical tools to turn your backlog into a strategic engine for lasting impact. Evolving your work, accelerating your impact

In this Pit Stop episode of Agile Driven Impact, hosts Diane and Erich break down why heroic efforts are a symptom of a planning problem, not a sign of team strength — and share three practical ways teams can minimize them, from sustainable capacity planning and limiting work in progress, to eliminating reliance on a single team member.A heroic effort happens when a team has to do extraordinary, unsustainable work to hit a deadline — the all-nighter, the weekend sprint, the one person who always saves the day. In the moment it feels like dedication. Over time, it's a fast track to burnout.If your team regularly scrambles to the finish line, this episode is for you.Evolving your work, accelerating your impact

In this episode of Agile Driven Impact, we explore the vital connection between team well-being and performance. Joining us is Bethany M. Planton, Founder and CEO of bmpconsulting, a certified Grant Professional, and a Registered Scrum Master and Product Owner.Bethany shares her unique perspective on why team happiness is a leading indicator of success rather than a "soft metric." We dive into the relationship between team happiness and stress, discussing how leaders can move beyond traditional surveys to use well-being data as a serious performance management strategy. Bethany also offers practical, lightweight approaches to measure team health, foster psychological safety, and turn data into meaningful action to prevent burnout and improve team dynamics in mission-driven environments.GPA Publications: Burnout in the Grants Profession: An Initial AnalysisBIGGER than Burnout: Strategies for Winning the Silent BattleHealthy Grant Professionals in the Real WorldBMP ConsultingEvolving your work, accelerating your impact

In this Season 2 premiere of Agile Driven Impact, hosts Diane and Erich open up The Garage to tune up the engine of any great initiative: the team itself. They dive into how uncovering and celebrating the unique, individual skills of your team members transforms a group of people into a high-performance unit. Learn how to capture these distinct strengths directly inside a Team Working Agreement to build a system greater than the sum of its parts. This episode is proudly sponsored by Agile in Nonprofits. Visit www.agileinnonprofits.com to grab their free toolkits, download team templates, and subscribe to their free weekly email packed with actionable agile tips.Evolving your work, accelerating your impact

In this crucial Pit Stop episode of Agile Driven Impact, hosts Diane and Erich tackle one of the biggest threats to momentum: unexpected urgent interrupts. They reveal the root causes of these distractions, explaining that most are due to a lack of visibility, not true emergency. Learn how to insulate your team by establishing a single point of contact to act as a shield against non-critical requests. The hosts provide a clear protocol for handling true emergencies and share techniques to ensure new requests are disciplinedly prioritized against your short-term goals, keeping your team focused and on track to deliver maximum impact.Evolving your work, accelerating your impact