Women Leaders in Payments: Bunita Sawhney, EVP of Consumer Products & Processing at Mastercard | Episode 345

Unlock the secrets of e-commerce success for small businesses in the UK with insights from industry leaders Chintan Gandhi and Rob Ward of Worldpay. Discover how small and medium-sized businesses in the UK can transform their digital strategies by embracing innovative payment solutions. As Director of Strategic Planning and Go-to-Market, Chintan shares his expertise on navigating the UK e-commerce landscape, while Rob Ward, Product Director for eCommerce, provides a roadmap for integrating Worldpay's cutting-edge solutions into any business model. Learn to tackle common merchant challenges and elevate your online presence by implementing actionable strategies and best practices that are essential in today’s digital economy.Join us as we explore the future trends that will redefine the e-commerce arena for SMBs in the UK. From digital wallets to cryptocurrencies, find out why diversifying your payment options is more crucial than ever. Hear from Chintan and Rob about the transformative role of AI and blockchain in enhancing customer experiences and securing transactions. You'll also get an exclusive peek into Worldpay's product roadmap, highlighting the innovations that promise seamless onboarding and robust support. Worldpay's commitment to empowering small businesses in the UK with tailored solutions is clear, and this episode is your ticket to staying ahead of the curve in the ever-evolving world of e-commerce.

Curious about how fintech companies are reshaping the landscape for high-risk industries? Our latest episode of the Leaders in Payments podcast features an engaging conversation with Ben Haguel, CEO of TCB Pay, who provides a firsthand account of his journey from Paris to becoming a prominent figure in the US payments sector. Ben’s insights promise to enrich your understanding of the complex world of high-risk payment solutions, highlighting how TCB Pay’s pioneering technology sets them apart. Learn how this innovative company tackles challenging sectors like telemedicine and crypto exchanges, ensuring compliance and security while driving growth across the US and European markets.Join us as Ben shares TCB Pay's distinctive approach to creating and managing their own technology solutions, discussing the strategic emphasis on the issuance of prepaid corporate credit cards and efficient payment processing. With a focus on reducing risk through technology and legal compliance, Ben provides a deep dive into how TCB Pay caters to high-volume clients and the rigorous measures employed to uphold integrity. Get ready for compelling insights into the future of payments and discover how TCB Pay is strategically positioning itself to be a leading player in the evolving fintech landscape.

Unlock the strategies that make Worldpay a leader in the UK e-commerce scene with insights from our distinguished guests, Chintan, Richard, and Sarah. Discover the art of transforming prospects into loyal customers through innovative payment solutions and a focus on the merchant lifecycle. Chintan reveals the secrets behind WorldPay's go-to-market strategy, emphasizing the power of targeted outreach and consultative sales. Meanwhile, Richard sheds light on how his team empowers small to medium-sized businesses with tailored e-commerce solutions and technical expertise. With Sarah at the helm of customer experience, learn how operational strategies differentiate Worldpay in a competitive industry. Explore how WorldPay's bespoke approach aids SMBs in selecting and implementing the most effective payment solutions. From solution consultation to seamless integration, uncover how Worldpay's implementation team collaborates with businesses to optimize their payment systems. Sarah discusses the unmatched importance of exceptional customer support, featuring a multi-channel approach that includes 24/7 service and an interactive online portal. Learn how WorldPay assists new customers in mastering their portal experience, ensuring they manage their accounts efficiently from day one. This episode is packed with actionable insights to enhance your e-commerce operations and deliver unparalleled customer experiences.

Scarlett Sieber, the dynamic Chief Strategy and Growth Officer at Money 2020, takes us through the fascinating transformation of the event from its humble beginnings in Las Vegas to becoming a global powerhouse in the fintech ecosystem. She shares her journey from the scenic landscapes of Durango, Colorado, to the energetic cityscape of New York City, detailing how her diverse experiences have shaped her professional path. Listeners will gain a unique perspective on Money 2020's strategic pivot towards a fintech-centric approach and its role in fostering the complexity and collaboration that define today’s financial services industry. As we prepare for the next Money 2020 event in the US, Scarlett offers an insider's peek into the innovative themes and engaging experiences that await attendees.Beyond the evolution of Money 2020, Scarlett recounts her professional growth, emphasizing the importance of networking and diverse professional experiences, whether through co-founding a startup or advising NASA on cross-industry innovation. She provides practical advice for making the most of fintech conferences, underscoring the importance of strategic preparation and the power of personalized follow-ups. Discover the varied session formats at Money 2020, such as the interactive briefing stage and Off the Record sessions, designed to cater to all learning levels and promote community building. Whether you're new to fintech or a seasoned veteran, this conversation offers valuable insights and inspiration on navigating the future of financial technology.

Unlock the secrets to thriving in the UK's competitive e-commerce landscape with insights from WorldPay's very own Chintan Gandhi and Rob Ward. Join us, along with these industry leaders, as we explore how WorldPay is revolutionizing payment solutions to help merchants face modern challenges head-on. With Chintan's strategic know-how in payments and Rob's unique transition from law to a decade of experience at WorldPay, we promise a comprehensive look at how businesses can enhance their payment processing efficiency. From simplifying onboarding to crafting bespoke checkout experiences, our discussion unravels WorldPay's dedication to offering seamless, digital-first solutions tailored for businesses large and small.Immerse yourself in a conversation about the crucial elements of payment security and management. Discover how WorldPay's 3DS Flex and tokenization can fortify your transactions while maintaining a smooth customer experience. You'll also gain insights into the powerful analytics and real-time data offered by the WorldPay dashboard, all designed to empower merchants with better control and understanding of their sales trends. Whether you're looking to streamline compliance checks or explore alternative payment methods like pay-by-link and pay-by-phone, this episode equips you with actionable strategies to ensure your e-commerce venture not only survives but thrives.

In episode 358 of the Leaders in Payments podcast, I interview Henry Helgeson, the recently appointed CEO of BlueSnap. Helgeson shares his journey from founding Merchant Warehouse to leading BlueSnap, a global payment facilitator specializing in B2B payments and payment orchestration. He explains BlueSnap’s focus on providing payment solutions in 47 regions, helping businesses with complex global payment needs. BlueSnap excels in offering local acquiring and reducing cross-border fees, making transactions smoother for businesses with multinational operations. Helgeson also discusses the importance of partnerships with ISVs and ERP systems, highlighting BlueSnap’s ability to cater to mid-market businesses. Looking ahead, he predicts continued growth in card-not-present payments, increased use of AI, and challenges related to fraud as AI tools become more accessible to malicious actors. Helgeson expresses excitement about BlueSnap’s future growth and his decision to come out of retirement to lead the company. 

Unlock the secrets to safeguarding your e-commerce business from the pitfalls of card-not-present fraud and boost your checkout conversion rates with insights from industry experts Chintan Gandhi, Director of Strategic Planning and Go-To-Market, and Gordon Barclay, Director of Business Development at Worldpay. You'll discover how pervasive fraud can cost small and medium businesses dearly, and why chargebacks are more than just a financial setback—they can cripple your ability to process future payments. Chintan and Gordon share their extensive experience and strategies to mitigate these risks effectively.Struggling with high rates of cart abandonment? You're not alone—54% of digital shoppers leave transactions unfinished due to repeated payment retries. Gordon Barclay explains how Worldpay's innovative solutions, including the integration of Apple Pay and Google Pay, can provide a seamless checkout experience that keeps customers coming back. By adopting a consultative approach, Worldpay aligns merchant needs with current consumer trends, ensuring that businesses remain competitive and customer-centric. Tune in to discover actionable strategies and flexible payment integration solutions designed specifically for small business owners in the UK looking to thrive in the ever-evolving e-commerce landscape.

Curious about the future of B2B payments and their security? Learn from Shai Gabay, co-founder and CEO of Trustmi, as he unveils his journey from a small town near Tel Aviv to creating a groundbreaking payment security platform in the U.S. Discover how TrustMi is revolutionizing industries like pharmaceuticals, manufacturing, and hospitality by safeguarding $185 billion in transactions and preventing $5 billion in errors and fraud. Gain insights into the evolving landscape of cyber threats and understand the necessity of modern solutions to stay ahead. Shai's experience from military intelligence to entrepreneurship offers a compelling narrative on leveraging technology to tackle complex business issues.This episode is a must-listen for anyone interested in the intersection of technology and finance. Shai Gabay's journey and TrustMi's achievements provide a compelling narrative of innovation, security, and the future of B2B payments. By subscribing and engaging with the podcast, listeners can stay informed about the latest trends and insights shaping the financial landscape.

What if you could revolutionize the onboarding process for business financial services? Join us in an inspiring conversation with Sal Rehmetullah, co-founder of Worth, as he shares his incredible journey from a Pakistani immigrant in Dallas to a trailblazer in the payments industry. Growing up in a family of serial entrepreneurs, Sal's entrepreneurial spirit was nurtured from a young age. He walks us through his academic pursuits and early career in equity research and consulting, before highlighting the impressive growth of Stacks Payments, which he co-founded with his sister. Discover the inspiration behind Worth and how it’s set to transform the onboarding experience for SMBs by integrating services like bank verification, KYB, and identity verification into a seamless solution.In this episode, we also explore the future of payments and fintech, predicting a shift towards consumer-like experiences for SMBs fueled by digitization and AI. Sal shares his vision for building a legacy in payments, emphasizing diversity and inclusion in lending practices and aiming to create a business credit score system as impactful as FICO. Get a glimpse into Sal’s personal aspirations, from fostering talent to possibly owning an NBA team, underscoring his belief in the unifying power of sports. Don’t miss out on this episode packed with forward-thinking insights and inspirational stories from one of the industry's most dynamic figures.

Ever wondered how small and medium-sized businesses can not just survive but thrive in the complex world of ecommerce? You’re about to find out. Join us as we sit down with Chintan Gandhi and Rob Ward from Worldpay, two industry veterans who share their fascinating career journeys and insights. From Chintan’s move from India to the UK and his deep-rooted experience in payments to Rob’s transition from law to a decade in the payments sector, this episode offers a rich tapestry of personal stories and professional wisdom. Together, they shed light on the dynamic evolution of ecommerce in the UK and how Worldpay’s global expertise can be a game-changer for SMBs looking to make their mark online.COVID-19 has reshaped many industries, and we plunge into its profound impact on the restaurant sector in the US and the UK. Discover how traditional establishments, including countryside pubs, have pivoted to embrace online and curbside services. The conversation dives into the rise of mobile wallets like Apple Pay and Google Pay, now dominating over 50% of UK transactions. We delve into the pressing challenges SMB merchants face, such as fraud, security, cash flow, and conversion rates. Learn how Worldpay’s advanced solutions, including cutting-edge fraud detection and strong customer authentication, are paving the way for merchants to navigate these hurdles effectively. Packed with actionable strategies, this episode is an essential listen for anyone looking to master the ever-evolving ecommerce landscape for SMBs in the UK.