The more aware you are of how to work with emotions, the more effective you will be as a communicator and leader. Especially when it comes to disappointment. This one emotion is often behind why we avoid conversations, or don't ask for what we need.
Instead of trying to avoid disappointment at all costs, try: 1) Accepting it is a human emotion, and let yourself feel it 2) Identify the unmet expectation, 3) Learn from it, and 4) Be curious about what's next. Let's discuss!
After the episode:
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https://kimnicol.com/newmanagers/
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