#GrowthTalks featuring Mick Griffin. How to talk through benefits, rather than features? Mick is talking about our internal communication workshop that was really eye-opening for many of our team members.
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Pricing in SaaS, fears of recession and how to get sales outside local market | GrowthTalks Ep. #38
41:16#GrowthTalks featuring Mick Griffin. In this episode, we discuss:+ How to get sales in Poland vs How to get sales on the global market?+ How do changes in pricing affect SaaS business?+ How can SaaS companies prepare for a recession?
Clubhouse for client acquisition. Basecamp controversy. Remote Work / Ep. #38
44:32#GrowthTalks featuring Mick Griffin. In this episode we discuss:+Controversy around Basecamp. + Basecamp announced an internal ban on political talks. + Clubhouse - is it just a viral or a sensible platform for content creators and a potential valuable customer acquisition channel. + Remote work - what awaits us? Will the remote first or remote only model win? Or maybe something else?
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Conversion Rate benchmarks goldmine New email service (Hey.com) / Ep. #36
23:30#GrowthTalks featuring Mick Griffin. In this episode we discuss:+ Hey.com a new email service from the founders of Basecamp.+ Conversion rate benchmarks goldmine from Heap Analytics https://heap.io/blog/data-stories/goo...
7 Things I Wish I Knew when Starting a Business Michal Sadowski Infoshare 2019/ Ep. #35
18:32Full keynote from an amazing InfoShare 2019 conference https://infoshare.pl/ A compilation of best practices, tips, tricks, hacks, and fuckups from our journey from 0 to 100,000 users a month. Supplemented with stories from fellow entrepreneurs. Learn from my mistakes as I share tactics and tools that will help you to grow an online business.About me:Founder & CEO at Brand24, a media monitoring tool used by 3000+ companies across 110 countries. A public speaker with over 200 keynotes. Best Co-Founder in The Next Web Startup Awards. Web Summit Conference People's Stage winner.
Customer Retention Report 2019 and Mailchimps mockumentary series / Ep. #34
17:54#GrowthTalks featuring Mick Griffin. In this episode we discuss:+ Customer Retention Report by Brightback https://brightback.com/blog/b2-c--b2-...Discounts and deals are the most popular retention tacticCompanies are mostly not yet collecting data to act uponSMB-focused Companies are better in customer service then Enterprise-focused Companies+ MailChimp launches their own mockumentary series https://mailchimp.com/presents/
5 Amazing Tools to Boost your Business in 2019/ Ep. #33
19:10#GrowthTalks featuring Mick Griffin. In this episode we discuss:+ 5 amazing tools to boost your business in 2019 including:+ https://www.livesession.io The fastest way to understand customer's digital experience+ https://www.prodsight.ai Automated customer feedback analysis+ https://clearbit.com/Data to power your entire business+ https://www.leadworx.com Convert Anonymous Website Visitors into Customers+ https://www.madkudu.com/ Lead scoring, actionable predictive analytics
Intercom launches product tours Basecamps approach to customer service/ Ep. #31
13:59#GrowthTalks featuring Mick Griffin. In this episode we discuss:+ Intercom launches product tours, a direct competitor to Appcues.+ At Basecamp, everyone works at customer service for a day once every few weeks.