Customer Experience in Banking

Miron Washington, Chief Digital Officer at Parts Town, discusses digital strategy development, techniques for ecommerce success, and ways we can leverage data for better decisions and organizational performance. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Kian Gohar discusses his new research into human-AI collaboration. Listen as we explore ways to use AI to improve human creativity and decision-making. Kian is he founder and CEO of Geolab and a member of the board of directors for the transformational leadership council. He is a former executive director of the XPRIZE Foundation and Singularity University and you’ve seen his work in places like CNBC, NPR and Axios. He is a graduate of Northwestern University, the London School of Economics, and Harvard Business School. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Tori Miller Liu, President and CEO of the Association for Intelligent Information Management, discusses the strategic importance of long-term archiving of business data, content and information. We discuss the implications of overlooking long-term archiving, strategies for governance to consider, and the impact of AI. Listen for three action items you can use today.  Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

David Cote, former CEO of the industrial tech giant Honeywell, discusses his astounding tenure as he grew the company's market capitalization from around $20 billion to nearly $120 billion, delivering returns of 800 percent and beating the S&P by nearly two and a half times. We also talk about his book “Winning Now, Winning Later,” and how tech companies can win in the short term while investing in the long term. Listen for three action items you can use today.  Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Darrell Rigby discusses his book "Doing Agile Right" and ways to inspire transformation without chaos. Darrell leads Bain & Company’s global innovation and agile practices, and you've seen him in places like CNBC, CNN, and Bloomberg. His research has been published in Harvard Business Review, the Wall Street Journal, and the Financial Times. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Alex Bates discusses his book “Augmented Mind,” and explores how augmenting humans, combining human intuition and artificial intelligence, will herald an unprecedented era of productivity and financial success. Alex performed DARPA-funded research in neural networks, human memory and computational diagnostics. He is the Managing Director at Neocortex Ventures a firm bringing artificial intelligence and machine learning to the forefront of the industrial market. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodcast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor  

Sinan Aral discusses his book "The Hype Machine," and how social media disrupts our elections, our economy, and our health. Sinan is a Professor of Management at MIT and Director of the MIT Initiative on the Digital Economy. He currently serves on the Advisory Boards of the Alan Turing Institute, the British National Institute for Data Science in London, and the Centre for Responsible Media Technology and Innovation in Bergen, Norway.  Host, Kevin Craine Do you want to be a guest?

Caleb and Rex Briggs discuss their national best-seller "The AI Conundrum” and ways to harness the power of AI for your organization. Caleb is a prodigious talent who began coding at the age of 10 and developing AI at 14. Rex is an award-winning AI and data expert with five patents. Listen as they provide strategies for leveraging AI responsibly and effectively in today's business landscape. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodcast.net/guest

Mike Todasco discusses how AI can drive creativity and make advanced technology accessible to everyone, both in professional settings and everyday life. Mike is formerly the Senior Director of Innovation at PayPal. He is now a Visiting Fellow at San Diego State University. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodcast.net/guest

Juan Carlos Rea discusses strategies for nearshore software development. Juan is the CEO of Growk Services, a company based in Guadalajara, Mexico that help businesses build and maintain custom software solutions, primarily for web and mobile applications. Listen as we explore the advantages and techniques that make the most of nearshoring in tech. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodcast.net/guest