Quick Conversations: Balancing Empathy and Accountability
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The discussion also touches on balancing empathy with accountability. While it's important to avoid shaming the client, it's equally essential not to minimize their relapse. The approach includes both encouragement and challenge, analyzing what happened and identifying steps to prevent future relapses. The goal is to help clients harness feelings of regret as motivation for change, without letting them fall into a deep shame spiral. This balanced approach seems to foster more open communication and honesty from clients regarding their behaviors.
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