Anything But Ordinary

What does it really take to build and run a private household? From managing sprawling estates to finding the right people behind the scenes, luxury household recruitment is about far more than filling a vacancy.In this episode of Anything But Ordinary, Zoe sits down with Annalisa Rigby, Senior Talent Partner for the Cotswolds and Home Counties at Shire and Wold Staffing. Having been with the business since its very beginning, Annalisa shares her journey into recruitment, the lessons she has learned, and the realities of finding exceptional staff for private households.Annalisa explains why families often ask for the wrong role, why understanding the household is essential before making a placement, and why a housekeeper working in a 14 bedroom estate needs a very different setup from someone supporting a smaller home. From lifestyle PAs and household managers to staff with unexpected skills in sewing, carpentry, security, and wardrobe care, the conversation reveals just how diverse private household roles can be.She also shares some of the more unusual recruitment requests, including a client looking for someone with llama experience, alongside an honest look at placements that have gone wrong and why employers need to speak up when serious issues arise.The episode takes a dramatic turn as Annalisa recounts being in Dubai when the war began, including the frightening experience of watching a missile, preparing a grab bag, travelling to the airport in a blacked out van, and returning home on a nearly empty flight.Zoe and Annalisa also discuss why working with too many recruitment agencies can complicate a search, how the engagement deposit works, and what makes a client or candidate a red flag or green flag.From the inner workings of luxury estates to an unexpected experience in Dubai, this episode offers a fascinating and refreshingly honest insight into the world of private household staffing.To find out more, please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Annalisa Rigbyhttps://www.linkedin.com/in/annalisa-rigby-26695b19/ Hosted on Acast. See acast.com/privacy for more information.

Behind every successful female founder is a side of business that rarely makes it onto social media. The pressure to prove yourself, the sacrifices nobody sees, and the moments when you have to keep showing up, even when life feels anything but easy.In this honest solo episode of Anything But Ordinary: A Little Bit Extra, Zoe opens up about the reality of being a woman in business. From being underestimated and labelled “bossy” to battling perfectionism and questioning her own leadership, she shares the experiences that have shaped her journey as a female founder.Zoe gets personal about the mistakes, financial pressures, and sacrifices that come with running a business, including a difficult year financially, missing important family moments, and attending a business meeting while experiencing a miscarriage. It is a powerful reminder that behind the professional smile, there is often a lot more going on than people realise.She also reflects on the pressure women face to be everything to everyone, the unrealistic expectations fuelled by social media, and why she wants her daughter to grow up knowing she never has to make herself smaller to make other people comfortable.So, is being your own boss worth it? For Zoe, absolutely. But she is honest about what it takes, from protecting your passion to accepting that building a business can demand sacrifices across your finances, relationships, and wellbeing.This is the reality of being a female founder, without the filter, the highlight reel, or the corporate answers.If you have ever considered starting your own business, are navigating the challenges of entrepreneurship, or simply need a reminder that you are not alone in the messy middle, this episode is for you.To find out more, please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw== Hosted on Acast. See acast.com/privacy for more information.

Anything But Ordinary: A Little Extra | Episode 1 - Luxury, UnfilteredWelcome to A Little Extra, a brand-new solo series from Anything But Ordinary, where host Zoe Jackson gets candid about the worlds of luxury, hospitality, recruitment and business.In our first episode, Luxury, Unfiltered, Zoe is holding nothing back. From what luxury brands are getting right (and very wrong) to the reality behind the industry's so-called talent shortage, she's sharing her unfiltered opinions, personal experiences and lessons learned from building her own business.Is luxury becoming more about appearances than experiences? Do businesses really have a recruitment problem, or are they simply failing to attract the right people? And what does it actually take to deliver exceptional service?Expect honest conversations, a few controversial opinions, behind-the-scenes insights and the kind of truths that don't always make it onto an industry panel.No guests, no filters, just a little extra.To find out more, please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw== Hosted on Acast. See acast.com/privacy for more information.

How do you build one of the UK's leading luxury ski travel companies from scratch?In this episode of Anything But Ordinary, Zoe is joined by Rupert Longsdon, founder of Oxford Ski Company, to share the story behind building one of Britain's most respected luxury ski holiday brands. From a conversation in a pub to a globally recognised business, Rupert reveals how exceptional service, flexibility, and putting clients first have driven the company's success.We explore the early challenges of launching a travel business before the internet, the evolution from chalet operator to luxury ski specialist, and how client expectations have shifted towards bespoke experiences, wellness, and personalised service. Rupert also reflects on leading the business through COVID-19, the importance of delegation and mentorship, and the lessons every aspiring entrepreneur can learn.If you're interested in luxury travel, entrepreneurship, leadership, or building a customer-first business, this episode is packed with valuable insights and inspiring stories from one of the industry's pioneers.To find out more, please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Rupert LongsdonLinkedIn: https://uk.linkedin.com/in/rupertlongsdonOxford Ski Company: https://www.oxfordski.com/ Hosted on Acast. See acast.com/privacy for more information.

What makes a century-old yacht more desirable than the latest superyacht?In this episode, Zoe is joined by Alfred Morrison, Charter and Sales Broker at Classic Charters, to explore a world where luxury isn't defined by what's new, but by history, craftsmanship, and timeless elegance. With more than three decades of experience, Classic Charters has built a reputation as one of the world's leading specialists in classic yacht charter and sales, connecting discerning clients with some of the finest historic vessels still sailing today.Alfred shares what makes these extraordinary yachts so special, from their rich heritage and meticulous restoration to the unforgettable experiences they offer on the water. We discuss why a growing number of travellers are seeking authenticity over excess, and how classic yachts represent a slower, more meaningful approach to luxury.The conversation also lifts the lid on the people behind these remarkable vessels, exploring the skill and dedication of the crews who bring every charter to life, the unique expectations of clients investing in heritage experiences, and the delicate balance between preserving maritime history and delivering world-class hospitality.As luxury continues to evolve, Alfred explains why craftsmanship, storytelling, and genuine connection have become some of the industry's most valuable assets. Whether you're fascinated by yachting, luxury travel, or the enduring appeal of timeless design, this episode offers a captivating insight into a world where history continues to sail into the future.Zoe Jackson:https://shireandwoldstaffing.comhttps://shireandwoldstaffing.com/shire-wold-academy/https://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Alfred Morrisonhttps://www.classic-charters.com Hosted on Acast. See acast.com/privacy for more information.

Why do so many high achievers find themselves stuck, stressed, or constantly chasing the next goal without feeling fulfilled?In this episode, Zoe is joined by transformational coach and author Poppy Delbridge for a powerful conversation about breaking free from limiting beliefs, regulating stress, and creating lasting personal change. Drawing from her experience working in high-pressure environments and helping people transform their lives, Poppy shares the tools and mindset shifts that can help you move from survival mode to genuine empowerment.At the heart of the discussion is Poppy’s seven-step framework for sustainable transformation, designed to help people identify the subconscious narratives and internal patterns that keep them stuck. She explains why true change starts with identity, not action, and how many of us unknowingly sabotage our own progress through deeply ingrained beliefs and behaviours.Poppy also explores the importance of nervous system regulation, sharing practical techniques such as rapid tapping, mindfulness, and simple morning routines that can help reduce stress and create greater emotional resilience. The conversation delves into the science behind manifestation, visualisation, and embodied mindset work, revealing why lasting transformation requires more than just positive thinking.Along the way, Poppy opens up about her own journey from outward success to deeper self-awareness, offering valuable lessons on overcoming burnout, managing pressure, and stepping into your full potential.Whether you're feeling overwhelmed, navigating a demanding career, or simply looking for practical ways to create meaningful change, this episode is packed with insights to help you reset, refocus, and move forward with confidence.Zoe Jackson:https://shireandwoldstaffing.comhttps://shireandwoldstaffing.com/shire-wold-academy/https://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Poppy Delbridgehttps://www.poppydelbridge.com/https://www.instagram.com/poppydelbridge/ Hosted on Acast. See acast.com/privacy for more information.

What does it really take to create unforgettable luxury experiences?In this episode, Zoe sits down with Chris Jones, partner at Waves Staffing, to explore the people, passion, and precision behind some of the UK's most exceptional events. From prestigious gatherings in Oxfordshire to the flourishing luxury landscape of the Cotswolds, Chris shares how the luxury lifestyle economy has evolved and why the right people remain at the heart of every memorable experience.We dive into the journey of building a trusted staffing and events business, discussing how branding, reputation, and a willingness to evolve have shaped Waves Staffing's success. Chris reveals why resilience, personality, and adaptability are non-negotiable qualities for those working in luxury hospitality, and how the industry's fast-paced nature demands both professionalism and emotional intelligence.The conversation also explores the changing expectations of clients, the growing role of technology in event delivery, and why referrals and honesty continue to be the currency of trust in the luxury service sector. For anyone considering a career in hospitality, Chris offers valuable insight into the opportunities available, the importance of investing in training, and how a role in luxury events can become a rewarding long-term profession rather than just a stepping stone.This is a fascinating look behind the scenes of the luxury lifestyle industry, revealing that while beautiful venues and flawless execution may capture the spotlight, it's the people behind the scenes who truly bring extraordinary experiences to life.For more information please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://shireandwoldstaffing.com/shire-wold-academy/https://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Chris Joneshttps://www.linkedin.com/in/chris-jones-8a88b05a/ Hosted on Acast. See acast.com/privacy for more information.

What does meaningful philanthropy actually look like beyond writing a cheque?In this episode of Anything But Ordinary, Zoe is joined by Louise Grewe from Roald Dahl’s Marvellous Children’s Charity and philanthropic advisor Rupert Cecil for a powerful conversation about leadership, influence, and the real impact of compassionate care. Together, they explore how charities, businesses, and individuals can create lasting change through genuine connection, long-term commitment, and community-driven support.The conversation shines a light on the incredible work of Roald Dahl nurses, who provide specialist care for children living with complex medical conditions, while also supporting entire families through some of the most challenging moments of their lives. Louise shares the story behind the charity’s evolution, the misconceptions people often have around its funding, and the growing need for specialist nursing across the UK.Rupert offers insight into the world of philanthropy and why the future of charitable giving is moving beyond simple donations towards deeper partnerships, structured giving, volunteering, and long-term engagement. Together, they discuss the challenges charities continue to face post-COVID, the importance of transparency and trust, and how storytelling and relationships remain central to expanding impact.This is a heartfelt and inspiring episode about the power of people coming together to create meaningful change, and how influence, when used with purpose, can genuinely transform lives.For more information please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://shireandwoldstaffing.com/shire-wold-academy/https://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Louise Griewhttps://www.linkedin.com/in/louise-griew-a7220029/Roald Dahls Marvelous Childrens Charityhttps://www.roalddahlcharity.org/Rupert Cecilhttps://www.linkedin.com/in/rupert-cecil-2863934/ Hosted on Acast. See acast.com/privacy for more information.

What actually makes a relocation service feel “luxury” in 2026?In this episode, Zoe sits down with Nick Illingworth , Partnership Manager at Abel’s Moving Services, to explore the world of high-end relocation and what goes on behind the scenes when moving ultra-high-net-worth clients across the globe. From royal connections and international logistics to deeply personal client relationships, this conversation reveals why luxury moving is about far more than simply transporting belongings from A to B.Nick shares the history and credibility behind Abel’s Moving Services, including holding a Royal Warrant since the 1980s, and explains how true luxury relocation is built on trust, discretion, and completely bespoke experiences. We dive into the concierge-level services that separate premium relocation from standard movers, including interior design coordination, specialist logistics, pet relocation, and tailored move management for high-profile clients.The conversation also explores the emotional side of moving, especially when clients are navigating major life changes, and why empathy, communication, and attention to detail remain essential in a world increasingly shaped by AI and automation. From proactive updates to flowers waiting on move day, Nick explains why the smallest touches often leave the biggest impression.This episode offers a fascinating insight into the evolving expectations of luxury clients, the importance of human connection in high-end service, and why relationships and reputation continue to drive one of the most discreet industries in the world.For more information please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://shireandwoldstaffing.com/shire-wold-academy/https://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Nick Illingworth https://www.linkedin.com/in/nick-illingworth-a8281157/ Hosted on Acast. See acast.com/privacy for more information.

What if luxury wasn’t about more… but about less?In this episode, we explore the rise of slow luxury and how it’s reshaping the future of high-end hospitality. I’m joined by Jamie Purcell to unpack what this shift really means, moving away from fast-paced, transactional experiences towards something far more intentional, immersive, and meaningful.We dive into how iconic destinations like Le Manoir are evolving to meet this new demand, where guests aren’t just looking for five-star service, but for connection, presence, and authenticity. From the influence of Raymond Blanc’s extraordinary journey to the next chapter of Le Manoir, this conversation reveals how tradition and innovation are being carefully balanced in a changing industry.Jamie shares insight into the emotional and physical layers of luxury travel today, why mindfulness is becoming central to the guest experience, and how hospitality brands are adapting to global uncertainty while still delivering something truly special. There’s also a fascinating look at career pathways in luxury hospitality, the importance of relationships, and how passion continues to drive success in such a competitive space.This is a conversation about more than just hotels, it’s about the evolution of luxury as a lifestyle, where slowing down is no longer a compromise, but the ultimate indulgence.For more information please head to the below links:Zoe Jackson:https://shireandwoldstaffing.comhttps://shireandwoldstaffing.com/shire-wold-academy/https://www.linkedin.com/company/shire-wold-domestic-staffing/https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==Jamie Purcellhttps://www.linkedin.com/in/jamie-purcell-9a937a78/ Hosted on Acast. See acast.com/privacy for more information.