JD Power Survey Examines Property Claims Satisfaction

Erica Davis, managing director and global co-head of cyber, and Jess Fung, North American cyber analytics lead, both of Guy Carpenter, discuss a new report that examines the evolution of cyber modeling.

Lee Shavel, CEO, Verisk, said practical applications of generative AI include tasks such as summarizing medical files and prioritizing data in commercial property underwriting. Shavel spoke with AM Best TV at the Verisk Insurance Conference 2024, held in Orlando, Florida.

Sarah Rueppel, host of the Agent Survival Guide, discusses her podcast which dispenses industry updates on Medicare Advantage and Part D plans and helps agents stay compliant while offering sales and marketing advice.

Conning CEO Woody Bradford is set to become CEO of Generali Investments. Generali has a majority ownership stake in Conning, while Cathay Life Insurance and Cathay Financial Holdings own a minority stake.

AM Best Senior Industry Analyst Christopher Graham discusses a new Best's Special Report that finds management of emerging risks will be critical to ensuring that carriers are prepared for stresses posed by long-tail lines and their liabilities.  

Thomas Holzheu, chief economist, Swiss Re, discusses the company’s latest natural catastrophe sigma report that shows the types of events that lead to major losses, where those events took place, and the impact on the insurance industry.

Sean Kevelighan, CEO of the Insurance Information Institute, discusses how so called nuclear verdicts, litigation funding and other legal-system abuse drive up claims costs and ultimately lead to higher premiums for consumers.

Theresa Young, CSAA Insurance Group; Michael Angelina, St. Joseph's College; and Steve Clarke, Verisk, said issues also arise from lack of regulation of third-party vendors, public adjusters, and service providers, which can lead to higher claim payouts than were anticipated in pricing.

In his book, Agent to Agent: Revealing the Story and Strategy for Insurance People, BI&I Group Vice President and Chief Operating Officer Leo Bados Jr. shares tips for building an insurance business and leading a team with confidence.  

Tim Nunziata, vice president and head of cyber risk, Commercial E&O at Nationwide said that when it comes to a cyber incident, the idea of being able to put a plan in place post‑breach is not realistic.