Episode 123: Why Influence Is HR's Greatest Superpower

Dr. Amy Jauman, SHRM-SCP, GPHR, is an HR professional, writer, researcher, and speaker specializing in victim-centered storytelling that fosters empathy, understanding, and meaningful change. As the HR Director for the DNA Doe Project, she applies her background in organizational development to support the volunteers and professionals working to restore names to unidentified individuals. With author Tonia Bales, she co-wrote When You See It: How I Outsmarted and Outlasted Dirty John, a narrative offering clarity and encouragement for those entangled in complex legal systems and deceptive relationships. In addition to her ghostwriting projects, she has authored several HR textbooks, eBooks, and articles. Amy has a master’s degree in experiential education from Minnesota State University, Mankato, a doctorate in organization development from the University of St. Thomas, and a graduate certificate in crime analysis from Boston University. In addition to her HR certifications, she is also a certified trauma-informed coach. Guest: Dr. Amy Jauman, SHRM-SCP, GPHR   Contact info: LinkedIn: Amy Jauman, Ed.D., LEAF, SHRM-SCP, GPHR | LinkedIn   Hosts: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ Jay Olson | Director of Global Talent Acquisition at Medtronic | https://www.linkedin.com/in/jayolson/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXVI TCSHRM. All Rights Reserved. For Personal Use Only.

Susie Heaver is a Human Resource professional with 25 years of experience possessing a diverse skillset including program management, recruiting, training, and overall human resource functions.  A highly effective communicator with proven ability to build long term relationships with internal and external clients by establishing a high level of confidence and trust.   Susie has been with Ernst & Young (EY) for 7 years and works on the Contingent Workforce Solutions team as a Program Manager. She works with engagement teams to find the best path to bring contractors onto their projects.  Susie and her husband Brian live in Shakopee with their 3 boys: Gavin (15), Preston (12), and Grayson (9). The boys keep Susie and Brian busy being active in many sports including hockey, football, track and field, and soccer.    Guest: Susie Heaver | US Contingent Workforce Solutions Program Manager at EY LinkedIn TCSHRM Volunteer Page Hosts: Jay Olson | Director of Global Talent Acquisition at Medtronic | https://www.linkedin.com/in/jayolson/ Lena Scullard | Professional Speaker, Facilitator, Program Designer, and Consultant | https://www.linkedin.com/in/lenascullard/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXVI TCSHRM. All Rights Reserved. For Personal Use Only.

Born and raised in Minnesota, Ed Kashmarek received a Bachelor’s degree in Economics from the University of Minnesota and an MBA in Finance from the Carlson School of Management. He was an economist with Wells Fargo for 10 years, working under the direction of Dr. Sung Won Sohn, Dr. Michael Swanson, Dr. Scott Anderson and Dr. Eugenio Aleman. Ed says his job was like getting paid to go to school! Ed’s commentary has appeared in ABC News, The Denver Business Journal, The San Francisco Chronicle, The Oregonian and The Star Tribune. He was also recently a guest on AM 1280 radio to talk about economics and politics. While looking for a job during the pandemic, Ed launched his own podcast to discuss the economy and the pandemic. He even took a couple online courses to learn more about epidemiology to better discuss the COVID-19 virus. Ed is now considering launching his own unemployment consulting business to share what he has learned during his job search and to help other people get through unemployment. When he’s not reading, writing or speaking about economics, Ed enjoys writing and playing music, listening to jazz and classical music, biking around the lakes, watching sports, watching movies, reading books, blogging and getting together with family and friends. Ed is just as passionate about music as he is about economics. He has recorded two jazz CD’s, had several of his songs played on the radio, appeared with two separate bands on the KARE 11 Morning Show and played sax with Minnesota blues legend Big Walter Smith for two years. He once gave an economic presentation in the very same building where he had previously played a gig with Big Walter!   Guest: Ed Kashmarek LinkedIn: https://www.linkedin.com/in/edkashmarek/ Twitter: https://x.com/EdKashmarek Hosts: Lena Scullard | Professional Speaker, Facilitator, Program Designer, and Consultant | https://www.linkedin.com/in/lenascullard/ Jay Olson | Director of Global Talent Acquisition at Medtronic | https://www.linkedin.com/in/jayolson/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXVI TCSHRM. All Rights Reserved. For Personal Use Only. 

Howie Chan is the founder and chief strategist at The Behavioring Company, applying brand science and influence psychology to change human behavior for good. He has worked with Fortune 100 companies, startups and leaders over the past decade, including a $1.5 billion spinout from Merck. Howie was named the #1 LinkedIn creator worldwide in branding by Favikon in 2024. He also hosts the #1 podcast in applied influence psychology called Influence Anyone. Outside of work, he trains for 100-mile bike rides and maintains an unreasonably high number of spicy condiments. His mission is to help 1 million people share their unique gifts through the power of influence and brand. Guest: Howie Chan | Founder and Chief Strategist at the Behavioring Company Website LinkedIn Instagram Influence Style Quiz Hosts: Jay Olson | Director of Global Talent Acquisition at Medtronic | https://www.linkedin.com/in/jayolson/ Lena Scullard | Professional Speaker, Facilitator, Program Designer, and Consultant | https://www.linkedin.com/in/lenascullard/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXVI TCSHRM. All Rights Reserved. For Personal Use Only. 

🎙️ In this episode of What the HR!, hosts Becky Lauseng and Lena Scullard are joined by Kristin Dean, Chief People & Administrative Officer at Huntress, for an inspiring conversation on intentional leadership and career acceleration. Kristin Dean leads the company’s global People organization. She partners closely with the executive leadership team to align talent and culture to the operations strategy as the company continues its rapid growth. Prior to joining Huntress, Kristin served as Chief People Officer at Arctic Wolf, where she spent nearly eight years helping transform the organization from approximately 150 employees into a global cybersecurity leader with more than 3,500 employees. During her tenure, the company grew from roughly $20 million to more than $600 million in annual recurring revenue.    Guest: Kristin Dean - Kristin Dean | LinkedIn Email: [email protected] Website: onthedailywithkristindean.com (executive coaching information) Instagram: onthedaily_withkd Hosts: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ Lena Scullard - https://www.linkedin.com/in/lenascullard/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  ©MMXXVI TCSHRM. All Rights Reserved. For Personal Use Only. 

Jenny Cotie Kangas rebuilt her life from zero after a 2020 injury erased her memory, and built a methodology out of what worked. Now she runs Whiterock Road, a Builder Coach practice for applied AI, where she builds systems alongside clients and teaches them to build the next one. From what if to how. Guest: Jenny (JCK) Cotie Kangas - https://www.linkedin.com/in/jcotie/ Hosts: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ Jay Olson | Director of Global Talent Acquisition at Medtronic | https://www.linkedin.com/in/jayolson/ INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  ©MMXXVI TCSHRM. All Rights Reserved. For Personal Use Only. 

Nicole is the Director of Human Resources at Bauer Design Build, where she leads people strategy with a focus on building people-first workplaces that align culture with business growth. Her work sits at the intersection of culture, operational reality, and mental health, creating environments where people feel seen, supported, and safe to speak up. With experience in highly structured industries and a pivot into construction, she brings a practical, real-world perspective on what actually builds trust in tough, traditional environments, and why presence matters more than programs. Nicole is also a certified Mental Health First Aid Instructor and passionate mental health advocate who has trained over 40% of her organization in recognizing, responding to, and supporting coworkers in distress. She believes mental health belongs not just in benefits conversations, but as a leadership and operational priority that directly impacts culture, retention, and employee well-being. Beyond HR, Nicole is a proud mom of two (who may or may not cringe at her cheering from the sidelines), the wife of a first responder, a lover of books, sparkles, pastries, and coffee.   Guest: Nicole Van Heel | Director of Human Resources for Bauer Design Build Linkedin: https://www.linkedin.com/in/nicole-van-heel/   Contact info: Email: [email protected]   Host: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only. 

Scott Mason—The Myth Slayer—is a 2x TEDx speaker, executive coach, attorney, author, and former senior New York City government and nonprofit executive. A graduate of Columbia Law School, Scott spent more than two decades leading complex, high-impact initiatives across government, legal, nonprofit, and mission-driven organizations. This included serving as second-in-command of New York City’s central administrative court and as General Counsel and head of operations for the nation’s largest provider of domestic violence shelters. Today, Scott translates Greek myths into practical leadership tools that help professionals name hidden patterns, lead with greater courage, and build stronger, healthier organizations. He has spoken for SHRM chapters, bar associations, nonprofits, leadership summits, and professional audiences across the country. Guest: Scott Mason: The Myth Slayer | Executive Coach for Next Chapter Leaders | 2x TEDx Speaker | Name Your Toxic Myth — Then Write a Hero Story | I Want Your Future to Be EPIC Website: https://www.MyFreedomRocks.com Linkedin: https://www.linkedin.com/in/themythslayer/ Hosts: Jay Olson - https://www.linkedin.com/in/jayolson/ Lena Scullard - https://www.linkedin.com/in/lenascullard/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only. 

Laura King has had over 30,000 career conversations across two decades as an executive recruiter. She's sat with leaders at every level: the ones hitting their stride, the ones grinding without traction, and the ones doing everything right on paper and still falling short.   She learned that the gap between potential and performance almost always comes down to the system around people, not the people themselves.   Every transformation — especially now, with AI reshaping how work gets done — has to pass through the human layer. How people make decisions. How they take ownership. How they work together under pressure. Most organizations want to make that transition. They just haven't been given the tools to redesign it.   That insight is the foundation of UNLOK. As Co-Founder & CEO, Laura translates what she observed in 30,000 conversations into a working methodology that diagnoses the operating environment and gives organizations a path forward.   She's done listening. Now she's unlocking what organizations are actually capable of. Guest: Laura King: Executive Recruiter | Author & Speaker https://www.linkedin.com/in/lauraking1/   Hosts: Jay Olson - https://www.linkedin.com/in/jayolson/ Lena Scullard - https://www.linkedin.com/in/lenascullard/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only. 

Nikki Peters is the Founder and CEO of Studio 9 to 5, a national workplace wellness company transforming how organizations support employee health, energy, and performance. With 20 years of experience in the corporate wellness sector, Studio 9 to 5 has partnered with companies across healthcare, government, finance, and commercial real estate to deliver programs that improve engagement, resilience, and workplace culture. Guest: Nikki Peters: Founder & CEO of Studio 9 to 5 Wellness https://www.linkedin.com/in/nikkipeters/   Hosts: Jay Olson - https://www.linkedin.com/in/jayolson/ Lena Scullard - https://www.linkedin.com/in/lenascullard/   INTERESTED IN SPONSORSHIP? Please email [email protected]. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners.  © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.