#01 / Everything is data

Technology breakthroughs enable incredible levels of detail and speed in data creation, transforming the narrative of people's lives into numbers every minute of every day, all over the world. The last two years have witnessed the creation of 90% of the world's data. Data is the lifeblood of decision-making and the starting point for accountability. Privacy, ethics, and data sustainability necessitate a concern of human rights to reap the benefits of collective intelligence. In this episode of Voices of data, let's welcome Dr. Eva-Marie Muller-Stuler as she discusses sustainable development and the need to bring humans and technology together to co-build an inclusive ecosystem for an accountable future.

Financial wellbeing is a very personal choice. How do customers use their data to improve their financial health, and how do they interact with technology like NLP and Virtual assistants to find information and manage wealth emerges as a transformative trend for personal financial planning and management. Today, Benjamin Maxwell and Catherine Inglis join Nicola Hobson-Langley to discuss the habits for financial wellbeing and how to feel in control of your everyday finances.

HSBC is truly committed to embrace innovation and open a world of opportunities. For that reason, today in our episode, we are bringing an external guest to share different experiences in the world of data to expand our horizons and contribute to our understanding of how technology is shaping and improving lives. Risks are an inevitable part of the banking system, but that doesn't mean they can't be mitigated. Or reshaped for inclusion. Today, Saul Fine, from Innovative Assessments, joins us to discuss how the current credit models works and why we should also look at "unexpected" data in order to decide to approve a loan for those that doesn't have a long credit history. We discussed how innovative lender assessments can indicate future behaviours that would altogether redefine the characteristics of a good borrower and how can we look to data in different contexts to evaluate loans for people.

Data has evolved as the lifeblood of business, disrupting many industries and services, including finance. Data insights heavily drive industry leaders, organisations that fail to read data signals, especially in highly competitive marketplaces, risk their very own existence. Maggie Ng joins Yusuf Demiral to discuss the story of data and its role in Hong Kong's growing economy. Listen to Maggie NG as she shares her recommendations to Hong Kong's business community on making data the next innovation facilitator for themselves.

The rise of artificial intelligence has transformed modern banking, bringing speed and agility to meet customer demands. In this episode of our Voices of Data, Nathan Pearson and Juan C. Dorado discuss how humans are embracing technology to tackle the challenges and opportunities that lie ahead.

For centuries, economists have relied upon various forms of data to understand consumer and macro trends – to determine what may lie ahead for economies and our societies. In the modern world, our every digital interaction generates a vast volume of data. This means we can generate greater insight into human behaviour and better predict future events than ever before. To try and understand how the world of economics is evolving with the use of modern-day data and analytics, Episode 3 of Voices of Data features James Pomeroy, Global Economist at HSBC, who shares his view on data visualisation, balancing gut instincts and data insights, managing your bias, and the future skills economists will need to succeed.

Our ability to use data for the benefit of our customers and communities is only possible with the contributions of a diverse team. Diverse minds and experiences in data teams help construct a data-driven society that is better able to create equitable solutions to customer, business and societal challenges. In Episode 2, Taylan Turan (Group Head of Customers, Products and Strategy, WPB HSBC), Charlotte Tsou (Global Head of Marketing and Customer Channels Analytics, WPB HSBC) and Lady Mariéme Jamme (Founder of iamtheCODE) discuss how an inclusive data culture results in better customer outcomes and how we can use the best of technology to improve inclusion and power the data economy of today and tomorrow.

Do you realise how much data you've created, used and shared today without noticing? In this episode, we discuss the importance of data to your day to day life. Bianca Lopes, co-founder of Talle, is joined by Ranil Boteju, Global Head of Data Analytics WPB at HSBC, to break down what data is, why it’s important to society and in banking, how data skills are increasingly critical in business, and the importance of using data ethically.