Staying the course: how RELX continuously innovates while remaining true to its strategy

Research has always rested on three pillars - establishing trust in new knowledge, crediting those who create it, and sharing it broadly so others can build on it. In this episode, YS Chi speaks with Max Khan, SVP, responsible for Elsevier’s research solution. Max shares his thoughts on how to support this process with research solutions that improve outcomes and support new ones.  Together they discuss the AI trust gap, keeping human judgement at the centre, research integrity, the DNA of trusted knowledge and research as a societal mission.  View the video version of this podcast at https://www.youtube.com/watch?v=LWw7pnCFTqM

RELX has continuously transformed while maintaining the same core strategy for the past 16+ years. In this episode, YS Chi sits down with four strategy leaders to explore how RELX balances a long held, customer-centric strategy with constant innovation. How do you stay true to a winning strategy while adapting to changing markets and customer needs? What does it take to be both a market leader and a challenger? Shweta Vyas, Abhishek Chugh, Kieran West and Peter Lindsay, chief strategy officers at RELX, LexisNexis Risk Solutions, Elsevier and RX respectively, discuss the RELX strategy playbook. Watch the video of this episode at https://www.youtube.com/watch?v=0Ycs7TaQ9h8

One year on, YS Chi reunites on this podcast with RELX's four divisional chief technology officers to explore how AI solutions are actually making a difference to customers, and where they see the technology heading next. He is joined by Vijay Raghavan at LexisNexis Risk Solutions, Jill Luber at Elsevier, Greg Dickason at LexisNexis Legal & Professional, and Brian Brittain at RX Global. Together, they bring sixty years of experience at RELX, a remarkable span in a field that has transformed more in the past ten years than almost any other. Technology is a competitive advantage for RELX. We spend over $2bn annually on technology, and we employ more than 12,000 technologists across the group, over half of whom are software engineers.  Watch the video version at https://youtu.be/tSiS3KzkmLI

New Season - to mark the launch of our new season, YS Chi, RELX corporate affairs officer, speaks with Jamie Buckley, chief product officer for Elsevier. AI is reshaping the way professionals work, but in fields such as law, science and healthcare, accuracy, security and privacy leave little room for error. Jamie Buckley offers a distinct perspective on what it takes to build AI that professionals can trust. Since joining LexisNexis Legal & Professional in 2015, Buckley has helped lead the development of products for legal professionals. His role expanded in 2025 to include Elsevier, bringing together two large businesses that serve different customers but share the same foundations: high-quality content, deep domain expertise and advanced technology.Watch the video version at https://youtu.be/QaQxplShaqE

In this final episode of season four, YS Chi sits down with the chief technology officers at LexisNexis Risk Solutions, Elsevier and LexisNexis Legal & Professional to explore the topic of technology at RELX.RELX is not a tech company, but  a big user of technology. Around 12,000 technologists, over half of whom are software engineers, work at RELX. Annually, the company spends $1.9bn on technology. Vijay Raghavan, Jill Luber and Jeff Reihl share insights on how they are driving AI innovation, from extractive to generative and agentic technologies, to solve real-world challenges in law, healthcare and research.  They also share candid advice on staying adaptive, experimenting boldly and preparing for the future of work.For insights on technology at RX, listen to Brian Brittain, chief technology officer at RX, in episode three.  Watch the video version at https://youtu.be/IlfsybgDQlI

In this episode, YS Chi speaks with Rose Thomson, RELX chief human resources officer, to explore the RELX business culture.  They unpack the elements underpinning the culture that unites our teams, making customer centricity, continuous improvement and innovation possible.This is a fascinating discussion at the intersection of purpose, strategy and values. A 'must-listen' episode for anyone looking to understand RELX and how culture drives performance at all levels of the organisation.   A video version of this episode is available at https://youtu.be/R4bt8WBUtqk

In this episode, we turn the tables on our usual host YS Chi, who becomes our guest for the week. Join us as Márcia Balisciano, RELX Chief Sustainability Officer and Global Head of Corporate Responsibility, poses the questions to reveal fascinating insights from 20 years of curiosity, learning and working with great people at RELX. YS Chi, RELX Director of Corporate Affairs shares with Márcia what we mean by our Unique Contributions. As he celebrates two decades at RELX, YS reflects on how the company has evolved, what drives the business to focus on corporate responsibility and how we define it. He discusses responsible AI, the future of print, and his vision for the future. Along the way, YS shares advice for the next generation of future leaders and thoughts on who we are as a company. The video version of this episode is available at https://youtu.be/-i71SXhpBfg

In this episode, YS Chi interviews Laura Hassink, Managing Director of Elsevier journals. Elsevier publishes 17 percent of the world's research output across its 3,000 journals. This gives it a unique vantage point on some of the biggest issues currently discussed in the research and scientific communities: research integrity, trust in science, AI, and the 'pay to read' and 'pay to publish' models. Laura discusses these issues head on. This episode is also available on YouTube at https://www.youtube.com/watch?v=YdfVzdzUKLQ

In this episode, YS Chi speaks with Bill Madison, CEO of our insurance business at LexisNexis Risk Solutions to explore the dynamics within the insurance industry and why premiums keep rising across the board. To understand the challenges consumers and insurance carriers are facing today, Bill takes us back to 2020, right at the beginning of the pandemic. This episode is also available on YouTube at https://youtu.be/PGgi39UtbBE

In this episode, YS Chi speaks with Kimberly Sutherland, vice president of fraud and identity at LexisNexis Risk Solutions. Banks and businesses need to constantly adapt to our need for fast and secure online transactions, while having to detect and stop online fraud. This is a complex task since scammers are increasingly sophisticated and operate as organized networks.  What can businesses do to better protect their customers from fraud? How can biometrics play a role? What does 'risk appropriate friction' look like?  Who is most at risk? This episode is also available on YouTube: https://www.youtube.com/watch?v=xMCKyXVyn-E