Bonus: Inside Tern’s acquisition of Lucia, plus an encore episode about finding your brand identity

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is FyndTravel, represented by founder and owner Lisa Watson. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list.  This episode was sponsored by National Geographic-Lindblad Expeditions. Further resources FyndTravel on the web Email Lisa Watson Facebook group Travel Industry Events Guide Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is Travel42, represented by senior customer support and relationship coordinator Larissa Worley. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list.  This episode was sponsored by Globus family of brands. Further resources Travel42 on Facebook, Instagram and LinkedIn Email Travel42 Reach Larissa Worley by phone: 336-714-3321 Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

The Trade Secrets Tech Summit (season six of the podcast) is taking a quick summer break. In the meantime, co-hosts Emma Weissmann and Jamie Biesiada are sharing some of their favorite past episodes. Join them this week for a look back at last season’s episode about finding and maintaining a good work-life balance. Enjoy! This episode was sponsored by Globus family of brands. -- Balancing work responsibilities with the needs of personal life has become exponentially more difficult for travel advisors as workloads have increased. But it’s also critically important to find time for friends, family and hobbies outside of work, and to develop systems at work that improve efficiency and allow you to step away. What kind of boundaries should you set, and how can you enforce them? What can you automate to take more things off your plate? Hear all about this and more on this episode of Trade Secrets, featuring Host Agency Reviews founder Stephanie Lee. Further resources Host Agency Reviews on the web Steph Lee’s email and LinkedIn page Mentioned on this episode: From Travel Weekly: Jamie’s Hurricane Milton story: Dispatch, Disney World: The Day after Milton’s Visit From Travel Weekly: Dispatch, Wondrous Moments From a Taylor Swift Affinity Cruise From TravelAge West: HAR launches travel advisor tech software directory Steph Lee’s previous appearance on Trade Secrets Trade Secrets episode on dealing with travel advisor burnout Host Agency Reviews’ software profiles Calendly Text Blaze Need advice? Call our hotline and leave a message: 201-902-2098 Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

The Trade Secrets Tech Summit (Season 6 of the podcast) is taking a brief summer break, but we're partially interrupting that pause to bring you a special episode highlighting some of the latest tech news in the travel industry: Tern’s acquisition of Lucia. Co-host Jamie Biesiada sits down with Tern’s David Shull and Lucia’s Grace Van Hollebeke to discuss what led to the acquisition, what travel advisors can expect moving forward, and more. Then, stick around for one of Jamie’s favorite episodes from last season, featuring travel advisor Christina Viera in a deep dive on finding your brand identity. This episode was sponsored by Globus family of brands. Mentioned in this episode: Tern on Trade Secrets Lucia on Trade Secrets From Travel Weekly, Tern acquires freelancer marketplace Lucia Encore: Travel advisors, what’s your brand identity? (Feat. Christina Vieira)  Marketing is an important part of most travel advisors’ businesses. This week on Trade Secrets, Christina Vieira of Showcase the World Travel discusses finding your “why,” identifying ideal clients and reaching those clients on the platforms that make sense. She also discusses the importance of a good email marketing plan, automation and more with co-hosts Emma Weissmann and Jamie Biesiada. Further resources Christina Vieira on Instagram and Facebook Magic Made Simple, which helps travel agents set up systems, online and on Instagram From Magic Made Simple, just for Trade Secrets listeners: Six workflows to automate From TravelAge West: Gifted Travel Network’s Luxury Travel Symposium on the Rivers Christina Vieira’s five Rs: Recognize Recommendation Relate Respond Request Mentioned in this episode: Simon Sinek’s TED Talk “Building a StoryBrand: Clarify Your Message So Customers Will Listen,” by Donald Miller ActiveCampaign Zapier LeadPages Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

The Trade Secrets Tech Summit (season six of the podcast) is taking a quick summer break. In the meantime, co-hosts Emma Weissmann and Jamie Biesiada are sharing some of their favorite past episodes. Join them this week for an update on the Tech Summit — which will return toward the end of June — then a look back at last season’s episode all about destination management companies (DMCs). Enjoy! This episode was sponsored by Globus family of brands. – What’s the difference between a tour operator and a DMC? How can advisors find DMCs to work with, and what are the top dos and don’ts of working with them? What if a contact at a DMC ghosts a travel advisor? Hear the answers to these questions and more in this week’s episode of Trade Secrets, featuring Andrea Grisdale, CEO and founder of I.C. Bellagio in Italy. Further resources IC Bellagio on the web Andrea Grisdale’s email Mentioned in this episode: Death of a Travel Advisor by Dori Saltzman From TravelAge West: The ultimate travel advisor guide to destination management companies Conde Nast’s travel specialists Travel + Leisure’s A List Wendy Perrin’s WOW List Need advice? Call our hotline and leave a message: 201-902-2098 Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is Travel Pro Theory, represented by founder Kate Thomas. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list.  This episode was sponsored by Globus family of brands. Further resources Travel Pro Theory on the web and Instagram (feel free to DM) Kate Thomas’ previous appearance on Trade Secrets talking about advisor-supplier relationships From TravelAge West: 10 ChatGPT prompts every travel advisor should use Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a five-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is Tique, represented by COO and co-founder, Jennifer Jacob. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list.  This episode was sponsored by Globus family of brands. Further resources Email Tique Follow Tique on Instagram Listen to Tique’s podcast, Tique Talks Jennifer Jacob’s previous appearance on Trade Secrets Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is TripSuite, represented by cofounder and CEO Jacey Jones. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list.  This episode was sponsored by Globus family of brands. Further resources TripSuite on the web Email TripSuite Request a demo of TripSuite with Jacey Jones Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is Safari Portal, represented by founder and CEO Rachel West. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list. This episode was sponsored by Globus family of brands. Further resources Safari Portal on the web Email Rachel West Safari Portal on Host Agency Reviews Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is AtlasGuru, represented by CEO Kim Bennett. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list.  This episode was sponsored by Globus family of brands. Further resources AtlasGuru on the web, Instagram, Facebook and email Kim Bennett’s email and LinkedIn Get in touch! Email us: [email protected]   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.