Boosting Client Retention by Coaching for Habits

In Episode 5 of Disruptive Dialogues, we speak with Jenn Borislow, Founder and Chief Executive Officer of Borislow Insurance, a leading provider of innovative health and wellbeing benefits solutions, serving more than 300 businesses throughout New England. Jennifer is past president of the million dollar round table, a co-author of four books and an active participant in several insurance company advisory boards. Borislow addresses the challenges facing today’s HR leaders, emphasizing the increasing pressures on lean HR teams, the growing need for data-driven benefits strategies, and the importance of holistic, human-centered approaches to employee well-being. What are Disruptive Dialogues? Disruptive Dialogues are conversations that challenge the norms around how we currently conceptualize and address health and wellbeing inside the workplace. Key opinion leaders will challenge a group of dedicated, thoughtful leaders from within human resources, benefits, DE&I, and other culture-shaping departments to rethink their approach to workplace wellness.

In Episode 4 of Disruptive Dialogues, we speak with Tom Ferraro. Tom Ferraro is the Vice President of Benefits at MetLife. In this role, Tom is responsible for vendor management, the financial sustainability and strategic direction of the active and retiree Corporate Sponsored Benefits programs. Tom’s team has proposed and implements significant U.S. Health, Welfare & Retirement benefits changes. These changes have preserved MetLife’s strategic agility, continue to deliver meaningful benefits to plan participants in a cost-efficient manner, produced positive results in terms of health management and has significantly reduced company post-employment benefit liability. In addition, he leads the Global Well-being function and his team has deployed numerous programs and resources that have helped improve the health of MetLife’s employees and family members. What are Disruptive Dialogues? Disruptive Dialogues are conversations that challenge the norms around how we currently conceptualize and address health and wellbeing inside the workplace. Key opinion leaders will challenge a group of dedicated, thoughtful leaders from within human resources, benefits, DE&I, and other culture-shaping departments to rethink their approach to workplace wellness.

In Episode 3 of Disruptive Dialogues, we speak with Deb Gran. Deb has devoted 30+ years of her career to human resources, currently as Chief HR Officer for LabConnect. Prior to LabConnect, Gran held HR Leadership roles in the invitro diagnostics, retail, software, and professional services industries. Gran has been a guest speaker and shared her years of HR wisdom at multiple venues.  She was a contributor to “Redefying HR” by Lars Schmidt, was selected as a Notable Leader by Twin Cities Business and received the HR Team of the Year Award from Twin Cities SHRM. In this episode, Deb offers profound insights into how the workplace has transformed over the years and what trends are shaping the future What are Disruptive Dialogues? Disruptive Dialogues are conversations that challenge the norms around how we currently conceptualize and address health and wellbeing inside the workplace. Key opinion leaders will challenge a group of dedicated, thoughtful leaders from within human resources, benefits, DE&I, and other culture-shaping departments to rethink their approach to workplace wellness.

Thriving in the Workplace – Disruptive Dialogues with Leaders Who Care Our second session of Disruptive Dialogues is led by Celeste Harrington, well-being coach and Global Wellness and Benefits Manager at Microsoft. As a seasoned wellness professional, Celeste specializes in overseeing global mental and emotional well-being programs for some of the largest tech companies in the world. We will be chatting with Celeste about the successful implementation of impactful programs that prioritize the mental and physical well-being of employees. What are Disruptive Dialogues? Disruptive Dialogues are conversations that challenge the norms around how we currently conceptualize and address health and well-being inside the workplace. Key opinion leaders will challenge a group of dedicated, thoughtful leaders from within human resources, benefits, DE&I, and other culture-shaping departments to rethink their approach to workplace wellness.

Thriving in the Workplace – Disruptive Dialogues with Leaders Who Care Over the last several months, we’ve spoken with key leaders within human resources, benefits and organizational transformation about the state of workplace wellbeing and what changes need to be implemented to shape healthier, happier and more productive employees. One of the key themes we’ve begun to notice during these discussions is simple—it’s hard to move the needle when everyone is so used to the status quo. Especially as it relates to workplace wellbeing. What are Disruptive Dialogues? Disruptive Dialogues are conversations that challenge the norms around how we currently conceptualize and address health and wellbeing inside the workplace. Key opinion leaders will challenge a group of dedicated, thoughtful leaders from within human resources, benefits, DE&I, and other culture-shaping departments to rethink their approach to workplace wellness. The first session was the incredible Deb Smolensky, best-selling author and Well-being & Engagement leader, to tackle important topics from how to support burned-out employees to mitigating stress in the workplace.

Our panelists dip into the science behind food and music as important components of a client’s health journey. Josh Clemente, Founder of Levels, is a mechanical engineer and CrossFit-L2 trainer. Walter Werwoza is a composer, producer and owner of the Music Production Studio Musikvergnuegen LA, HealthTunes, and The MusicMedicine Consultancy Vienna. Kanchan Koya has a PhD in Biomedical Sciences from Harvard Medical School and a Health Coaching Certification from the Institute of Integrative Nutrition. Jane Metcalf is the founder and CEO of PROTO.LIFE, a weekly newsletter and website tracking the radical changes taking place in humans as we harness the tools of engineering and computer science to alter our own biology.

We’re a global team here at YourCoach and now we’ve brought together experts from across the world to highlight the global reach that health and wellness coaches have while comparing and sharing best practices. Dominique Hodgin is the Executive Director of Education for the Dr. Sears Wellness Institute. Izabella Natrins is the CEO at the UK Health Coaches Association and was formerly Professional Standards and Development Director. Kim Acedo, MS, CHWC, is a virtual Health & Self-care Coach for women in midlife from Vancouver. Moderator Sarah F. Fisher is the Global Health Financing Lead Johnson & Johnson. This conversation was recorded at our Global Health and Wellbeing Coaching Symposium in 2020.

At YourCoach, we’re constantly keeping tabs on new innovations in health and wellness to keep our Coaching Community ahead of the curve. Digital Therapeutics came onto the scene as clinically validated, evidence-based software therapies. In this talk (recorded at our First Annual Global Health and Wellbeing Coaching Symposium in 2020), we explore the interfaces and opportunities between health coaches and digital therapies. Dr. Megan Jones Bell is the chief strategy and science officer at Headspace. Sara Espina, MS, is an accredited Certified Intrinsic Coach and Max Avruch is the former Director of Health Coaching at Oshi Health. Jeff Dachis is the CEO and founder of One Drop. Our very own COO, Eugene Borukhovich moderates this panel.

Health coaches are long-term partners and advocates for their clients - they are here to support clients, holistically, as they achieve short-term and long-term health outcomes, and here at YourCoach, we are ready to support coaches! Client retention is paramount to creating programs that work for many of our clients, and today, we discuss some strategies that can help you create practices that pivot for continued client success. Samuel Salzer is a leading behavioral strategist and habit expert, having worked with organizations across Europe, Australia, and North America. This episode was recorded

This episode was recorded at YourCoach Health's Annual Global Health and Wellbeing Coaching Symposium in 2020. For more events be sure to visit our website. As health and wellness professionals, we’re supporting individuals from all backgrounds in their unique journeys to health. We hosted an ever-important discussion on how to create programs that honor and empower individuals from diverse backgrounds - inclusive of race, gender, ability/disability, ethnicity, religion, age, and sexual orientation. Leslie Salmon Jones is the founder of Afro Flow Yoga®, a professional dancer, yoga instructor, wellness coach, public speaker, and community activist. Renèe Hughes is a nationally certified professional aromatherapist and certified holistic health consultant who works with high-achieving women and men who want to create a holistic lifestyle with more meaningful self-care routines. Kenia Nunez is Assistant Dean of Entrepreneurship at Hofstra University, a social entrepreneur, certified yoga teacher, health coach, and an Amazon best-seller.