How to run a high-performance device clinic

This episode of The Pulse delves into the incredible story of how New Jersey Cardiology Associates (NJCA) transitioned from legacy device management software to Murj to automate workflows and eliminate manual data bottlenecks. Discover how a lean clinical team of five—responsible for managing 5,000+ patients—navigated a looming contract deadline and cleared a daunting 600-patient backlog in just two weeks, setting a new zero-backlog daily standard.

Want to know the secret to a successful, rapid platform rollout? This episode of The Pulse, delves into the incredible story of how CaroMont Health achieved a “light speed” implementation of the Murj® CIED Management Platform. Discover how CaroMont’s highly collaborative and innovative culture—with clinical staff and IT working hand-in-hand—allowed the team to execute this massive project in record time, ultimately streamlining workflows and ensuring continuity of care.

This episode of The Pulse delivers a practical playbook for leading and scaling an effective cardiac device clinic. Originally presented by Dr. Poku at the 2025 Electrophysiology IEP Fellows and Early Attendings Leadership Foundations conference in Austin, Texas, this talk offers impactful advice on building a data-driven, high-performing practice. This content is especially valuable for fellows and early-career EPs, as it offers real-world perspectives and insights not typically included in traditional training.

Missy Allen, CCT, LMR, and Tara Mudd, MSN, APRN, NP-C, from Norton Heart & Vascular Institute, are a “tag team” of seasoned electrophysiology (EP) leaders with decades of combined experience. In this episode, they share their journeys through the evolution of EP device management—from manual checks to managing thousands remotely. They offer insights into working with sophisticated devices, balancing automation with essential clinical skills, and the critical role of physician collaboration in enhancing patient care.

Murj’s senior leadership team—CEO Todd Butka, COO Reed Gaither, and Chief Experience Officer (CXO) Chris Irving—kick off this episode with a celebration of the company’s 10th anniversary. The executives discuss Murj's journey and philosophy, highlighting the importance of taking care of clinical providers, overcoming challenges, and the evolution of integration and analytics in CIED care. Plus, the trio looks ahead to 2025 and what’s on the horizon for Murj in the new year.

Dr. Mazzola shares his journey and experiences in electrophysiology (EP), the evolution of his practice, and his experiences delivering enhanced patient care through meticulous clinical practices and advanced technology. Plus, Iglesias offers her perspective on how the Murj Clinical Services team’s collaboration with South Heart Clinic has helped drive significant patient care improvements.

With Amy Kleinhans, DNP, AGNP-C, FHRS, Lead Nurse Practitioner and Advanced Program Manager for Electrophysiology, HonorHealth Todd Butka, Co-founder and CEO, Murj Chris Irving, Co-founder and Chief Experience Officer (CXO), Murj Mark Pederson, Director of Product Management, Murj Kleinhans shares insights on implementing new technologies—including devices and management systems—across multiple EP programs to improve patient outcomes. Kleinhans is the Lead Nurse Practitioner in the Arrhythmia Service Line at HonorHealth. She has nearly 20 years of cardiac electrophysiology nursing experience. Kleinhans’ primary role is in program development, which includes clinical oversight of the cardiac device clinic.

Discover how the Murj Dedicated Heart Failure Platform boosts efficiency, accuracy, and collaboration in data management for heart failure (HF) and electrophysiology (EP) teams. With Murj, these teams can now monitor patients in parallel, utilizing dedicated workflows and essential cross-functional communication tools for effective CIED patient co-management. Jackie Arrasmith and Kara Jackson share insights from their clinic’s successful implementation, including hybrid workflow enhancements.

Jude Hebert, Executive Vice President of Nursing Services at Cardiovascular Institute of the South (CIS), discusses the ever-evolving landscape of CIED care with Murj CEO Todd Butka and Chief Experience Officer (CXO) Chris Irving. Topics include CIS’ journey to proactive patient care, the impact of digital transformation, and the shift from fee-for-service to value-based care models.

Join the Murj senior leadership team—CEO Todd Butka, COO Reed Gaither, and Chief Experience Officer (CXO) Chris Irving—as they discuss significant company milestones and accomplishments in 2023. The co-founders also share insights into Murj’s vision and plans for the upcoming year.