2018 Deloitte holiday retail survey: Shopping cheer resounds this year

About 200,000 people leave the US military every year. Making the transition to the civilian workforce can be challenging, and private-sector employers are stepping up to help. Wells Fargo is tackling the issue with one-on-one support, intensive programs, and the understanding that one size does not fit all.

The financial services industries are living in interesting times – with all the upheaval and uncertainty that implies. But Deloitte’s Monica O’Reilly and Jim Eckenrode say opportunities are there for companies that concentrate on talent, technology and purpose.

Tanya talks with Scott Buchholz and Mike Bechtel about cyber threats, charismatic AI, and the other factors that are automating, streamlining, and completely reinventing the world of IT.

Among the 2018 Press Room highlights were examinations of the good and bad of technological innovation, internal hiring opportunities, and how to piece together the digital thread. This episode recaps the key themes of those previous episodes.

When implementing AI technologies, companies face social, ethical, and logistical challenges. Tom Davenport, of Deloitte’s analytics and cognitive practice, says a deeper understanding of AI and a pragmatic approach to its adoption can show a way forward.

What does the 2018 holiday season have in store for retailers? According to Rod Sides, Deloitte’s wholesale and retail distribution practice’s US lead, consumer optimism and a strong US economy point to a successful season.

Achieving digital maturity involves changing how things are done -- and having the courage to fail. Tanya Ott met with Jerry Kane and Anh Phillips to discuss how organizations can overcome these challenges and realize fully the perks of going digital.

Consumers now are in control of when, where, and how they view content. Tanya Ott joined Deloitte’s Jeff Loucks and Kevin Westcott to discuss how media and entertainment companies can meet consumers’ ever-rising expectations.

Nudges are being used today in increasingly varied ways to drive consumer behavior.  Similar strategies in health care can lead to better medical decisions and improved patient outcomes, says Mitesh Patel of the Penn Medicine Nudge Unit.

Is hiring internally beneficial, and if yes, then what stops companies from doing so? Host Tanya Ott spoke with Robin Erickson, Denise Moulton, and Bill Cleary about the promise internal mobility holds and the barriers to its more widespread adoption.