Ep. 30 - Hiring extra e-commerce help during the holidays

We sit down with James Holloway, Wholesale Sales Manager for Swickard Automotive Group, to discuss a variety of topics ranging from how to streamline and accelerate your eCommerce sales to creating best practices during difficult times.

We sit down with Jason Nichols, head of business development at Powersports Support. In this episode we talk about the Powersports Support (PSS) platform and how it can help your business sell more powersports vehicles, parts and accessories online. CONNECT Website: https://www.oeminteractive.com  Twitter: https://twitter.com/oeminteractive  Facebook: https://www.facebook.com/oeminteractive  Instagram: https://www.instagram.com/oeminteractive  LinkedIn: https://www.linkedin.com/company/oeminteractive

We sit down with Kurt Elster, one of the most highly regarded independent consultants in his industry. Kurt Elster is a Senior eCommerce Consultant who helps Shopify merchants like Jay Leno’s Garage uncover hidden profits in their websites through his eCommerce agency Ethercycle. With over one million downloads, Kurt is best known for hosting The Unofficial Shopify Podcast. In this episode, we go into detail on how to improve your eCommerce auto parts store's conversation rate to generate more part and accessory sales. Kurt also provides some color on why Shopify could be a good auto parts eCommerce solution for parts departments and auto part resellers alike. SOME QUESTIONS WE ASK   How did you get into the eCommerce industry? (2:07)  Why do recommend Shopify for automotive eCommerce? (9:17)  What's been the biggest change in the automotive industry since you started working? (14:30)  How do online merchants avoid “the race to the bottom” on price? (16:55)  Increasing online part sales with content marketing. (20:30)  How should automotive brands prepare for the rise of social commerce? (26:09)  Having multiple points of communication. (32:02)  Improving your online customer service strategy (34:39)  Increasing conversion rate optimization and retention. (37:20)  How has CRO evolved over the years now that eCommerce is largely mobile first? (38:21)  One piece of advice you’d give any Fixed Operations Director, Parts Manager or anyone else selling parts online? (43:50)  What’s the average conversion rate for the top 500 internet retailers (46:03) CONNECT Website: https://www.oeminteractive.com Twitter: https://twitter.com/oeminteractive Facebook: https://www.facebook.com/oeminteractive Instagram: https://www.instagram.com/oeminteractive LinkedIn: https://www.linkedin.com/company/oeminteractive

We sit down with Jeff Biafore, Lead Parts Advisor at YourMechanic to talk about the current state of the automotive service industry & how YourMechanic is disrupting/influencing it with mobile car repair and maintenance. Check out this video, show notes and more at: https://www.oeminteractive.com

If you enjoyed this episode and want to learn more about OEM Interactive and how we can help your business sell more auto parts and accessories online, book more service appointments and/or increase body shop sales—get in touch! ► Email: [email protected] | Call: 1-888-939-4634  | https://www.oeminteractive.com

If you enjoyed this episode and want to learn more about OEM Interactive and how we can help your business sell more auto parts and accessories online, book more service appointments and/or increase body shop sales—get in touch! ► Email: [email protected] | Call: 1-888-939-4634  | http://www.oeminteractive.com

If you enjoyed this episode and want to learn more about OEM Interactive and how we can help your business sell more auto parts and accessories online, book more service appointments and/or increase body shop sales—get in touch! ► Email: [email protected] | Call: 1-888-939-4634  | http://www.oeminteractive.com

If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com

If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com

If you enjoyed this episode and want to learn how OEM Interactive can help your business sell more auto parts and accessories online, book more service center appointments, and/or increase body shop sales—get in touch! Email: [email protected] | Call: 1-888-939-4634 | Instagram: @OEMInteractive | http://www.oeminteractive.com