At Comerica Park, deaf and hard-of-hearing volunteers say they were excluded from a concessions program after a confusing interaction with a “secret shopper.” Now their lawsuit, led by the Sugar Law Center, is testing what equal communication means under the Americans with Disabilities Act.
Co-host Robyn Vincent speaks with attorney Liz Jacob about access and accountability.
Access a full transcript of their conversation at wdet.org.
Listen to The Metro weekdays from 10 a.m. to noon ET on 101.9 FM and streaming on demand.
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