
In our industry, people throw around the term "High Reliability" like it’s just a box to check on an IPC audit sheet.
Then you hear Doug Pauls tell the story of the M1A2 Abrams battle tank.
On our latest SMTAI 2026 episode of The D-Code Podcast, we sat down with Doug Pauls (IPC Hall of Fame, former cleaning & coating lead at Rockwell Collins, and founder of It Depends Electronics).
Doug told us about giving a talk showing an Abrams tank, and then showing a picture of his son, Captain David Pauls, who was commanding those exact tanks in the US Army.
That tank relied on the JTIDS communications system to tell commanders who is friendly and who is enemy on the battlefield.
That exact JTIDS unit was being assembled and conformally coated in the building right next to Doug’s desk.
When Doug got back from that trip, he went straight to the coating line and made what he calls "a serious pest of myself."
An operator looked at him and said: "Doug, you’ve always cared about quality, but you’ve never been a pain in the ass like this."
Doug replied: "My son’s life depends on how well you do that coating job."
Coating defects plummeted the next week.
That is what high-reliability actually means.
We also get into inline vs. batch washers (why Doug picks inline hands down), Sean’s 14-hour marathon dialing in Humiseal spray keep-outs, and why IPC’s current design guidelines for conformal coating are "abysmal."
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